Publications

November 2013
Article

Organizational Ambidexterity: Past, Present and Future

By: Charles A. O'Reilly III and Michael Tushman

Organizational ambidexterity refers to the ability of an organization to both explore and exploit—to compete in mature technologies and markets where efficiency, control, and incremental improvement are prized and to also compete in new technologies and markets where... View Details

Keywords: Organizational Ambidexterity; Organization Design; Innovation; Leadership; Organizational Design; Innovation and Invention

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March 2013 (Revised April 2014)
Case

Barnes & Noble: Managing the E-Book Revolution

By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer

The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry. As a traditional retailer, B&N was challenged by the introduction of digital technologies that allow books to be published, distributed and sold to consumers... View Details

Keywords: Innovation; Technology Strategy; Platform Competition; Innovation Strategy; Information Technology; Product Development; Digital Platforms; Standards; Disruptive Innovation; Retail Industry; Publishing Industry; North America

September 2019
Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney

The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details

Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands

01 Jun 2000
News

The Business of Biotech

patents to preempt innovation, you want them to stimulate innovation, and the way to stimulate innovation is to give lots of people access to the pool of information." He... View Details

Keywords: Julia Hanna

29 Aug 2018
News

The Value of Valleys

really well rounded, strong marketer and work with some of the world’s most iconic brands. The reality of what ended up happening was that I ended up getting deeper and deeper into my function so I started... View Details

13 Jun 2014
News

The Art of Effecting Change

so years, when much of the world faced financial uncertainty and many negative voices were directed at the business sector, I am grateful to HBS for stepping forward and providing View Details

Keywords: Jill Radsken; Arts, Entertainment

08 Sep 2015
Working Paper Summaries

Through the Grapevine: Network Effects on the Design of Executive Compensation Contracts

Keywords: by Susanna Gallani

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

7. Commuting Hurts Productivity and Your Best Talent Suffers Most Companies that prize innovation should keep employees out of soul-crushing transit, even after the COVID-19 pandemic ends, suggests research... View Details

Keywords: by Danielle Kost

01 Sep 2014
News

Innovation: Revenge of the Nerds

The HourlyNerd origin story could become an HBS legend: The rapidly growing startup, which connects graduates from top MBA programs with businesses that need project-based consulting, began as a FIELD 3 project—one that fellow HBS classmates doomed to failure. In FIELD... View Details

Keywords: April White

October 2018
Case

Booking.com

By: Stefan Thomke and Daniela Beyersdorfer

The case reveals how Booking.com has become the world's leading travel accommodation platform. The company has put online experimentation at the heart of how it designs digital experiences for its customers and partners. To unlock the potential of large-scale testing,... View Details

Keywords: Travel; Product Innovation; Experimentation; A/B Testing; User Experience Design; Product Development; Product Design; Innovation and Management; Transformation; Information Technology; Digital Transformation; Travel Industry

24 Jun 2013
Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons

15 Jan 2007
Research & Ideas

The Business of Free Software

a large majority of those who contribute to the open source community do so in order to learn and share new knowledge and skills, over half cite direct payment for their work or the chance to improve their... View Details

Keywords: by Julia Hanna; Computer

24 Sep 2014
Research & Ideas

The Business of Climate Change

On Sunday, 300,000 activists took to the streets of New York for the People's Climate March, the biggest climate protest in history, and the United Nations on Tuesday held the Climate Summit. In the spirit of Climate Week, we present insights from members of the... View Details

Keywords: Re: Multiple Faculty; Energy; Utilities

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

channel stewardship, as we define it, is anchored in the principle of evolutionary change. This should not be confused with incremental change. Stewardship means constantly guiding and directing changes in... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

2022
Working Paper

Where the Cloud Rests: The Location Strategies of Data Centers

By: Shane Greenstein and Tommy Pan Fang

This study provides an analysis of the entry strategies of third-party data centers in the United States. We examine the market before the pandemic in 2018 and 2019, when supply and demand for data services were geographically stable. We compare with the entry... View Details

Keywords: Cloud Computing; Location Strategies; Data Centers; Information Infrastructure