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February 2013 (Revised February 2017)
Case

Iz-Lynn Chan at Far East Organization

By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert

Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details

Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

small number of rivals—for market power. (Indeed, at the Harvard Business School where I have taught business history to thousands of MBAs, students often compare the early... View Details

Keywords: by Nancy Koehn

January 1991 (Revised March 1991)
Case

Responsible Care

By: George C. Lodge and Jeffrey F. Rayport

Describes a 1989 initiative of the Chemical Manufacturer's Association (CMA) to secure chemical industry support for and implementation of a series of codes of conduct in the field of environmental health and safety. Called "Responsible Care", the program makes... View Details

Keywords: Business and Government Relations; Fairness; Ethics; Environmental Sustainability; Safety; Chemical Industry

Find at Harvard

August 2006 (Revised September 2008)
Case

Duane Morris: Balancing Growth and Culture at a Law Firm

By: Boris Groysberg and Robin Abrahams

After nearly 100 years as a mid-size regional law firm, Duane Morris entered a period of spectacular growth led by CEO Sheldon Bonovitz. Originally founded by Quakers, the firm had a distinct organizational culture featuring a number of unique or unusual business... View Details

Keywords: Mergers and Acquisitions; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Competitive Advantage; San Francisco

15 Oct 2015
Blog Post

Why We Recruit: Medallia

deliver incredible customer experiences. How long has your organization been recruiting at Harvard Business School and what roles do you hire for? Medallia has ramped up its formal HBS recruiting program over the past year, and we are... View Details

Keywords: Technology

July 1988 (Revised May 1995)
Case

Du Pont's Artificial Intelligence Implementation Strategy

Describes Du Pont's attempt to follow a "small is beautiful" type approach toward implementing expert systems technology. Intended to illustrate that there is no "one right way" to implement expert systems and that the small systems approach can be a viable strategy... View Details

Keywords: Technology Adoption; Business Strategy

Web

Live from Klarman Hall - Alumni

Video Recording The AI Journey: What Changes, What Remains the Same 10:00–11:15 a.m. ET Speaker: Shikhar Ghosh (MBA 1980) , MBA Class of 1961 Professor of Management Practice of Business Administration What... View Details

13 May 2013
Research & Ideas

How to Spot a Liar

cheat in business." Malhotra, the Eli Goldston Professor of Business Administration at Harvard Business School, coauthored the paper with Associate Professor Lyn M. Van... View Details

Keywords: by Carmen Nobel

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

according to Magnus Thor Torfason, an assistant professor in Harvard Business School's Entrepreneurial Management Unit. His article for Social Psychological & Personality Science, "Here's a Tip: Prosocial Gratuities Are Linked to... View Details

Keywords: by Dina Gerdeman

27 May 2021
News

Facebook-backed report calls Apple privacy features anticompetitive

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

Excerpt Business Ethics: What Everyone Needs to Know J. S. Nelson Most people follow at least some ethical rules in their daily lives. (The small percentage of individuals who do not are called psychopaths;... View Details

Keywords: by Lane Lambert

07 Feb 2017
First Look

First Look at New Research: February 7

from the Census Bureau's Longitudinal Business Database, we analyze the locations of new establishments of biopharmaceutical firms in the U.S. in 1993–2005. We consider all activities in the value chain and allow location choices to vary... View Details

Keywords: Sean Silverthorne

25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

control, allowing us to buy our way out of unforeseen bumps in the road, whether it’s a small nuisance, like dodging a rainstorm by ordering up an Uber, or a bigger worry, like handling an unexpected hospital bill, says Harvard View Details

Keywords: by Michael Blanding

December 2002 (Revised November 2003)
Case

Tympani Board, The

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Mike Tarkington, a partner at Reality Venture Partners, must recommend a course of action to his colleague, Steve Bonhomme. Bonhomme is trying to decide whom he should put on the board of a company that is acquiring one of Reality's portfolio companies. Reality will... View Details

Keywords: Mergers and Acquisitions; Decision Making; Equity; Venture Capital; Governing and Advisory Boards; Finland; United States

18 Sep 2007
First Look

First Look: September 18, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807175 Turnaround at the Veterans Health Administration (A) Harvard Business School Case 608-061 Investigates the challenges that Dr. Kenneth W.... View Details

Keywords: Martha Lagace

March 2006
Case

EMC Corporation: Proposed Acquisition of VMware

By: Constance E. Bagley, Carin-Isabel Knoop and Chris Lombardi

Involves the decision by the CEO of EMC Corp. whether to acquire VMware, a small software firm in California that makes virtualization software. Among the factors to be considered are a pending patent case involving WMare and Microsoft and integration challenges... View Details

Keywords: Patents; Decision Choices and Conditions; Lawsuits and Litigation; Applications and Software; Acquisition; Information Technology Industry; California