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Show Results For
- All HBS Web
(2,301)
- People (1)
- News (218)
- Research (1,979)
- Events (4)
- Multimedia (4)
- Faculty Publications (1,339)
- April 2025 (Revised April 2025)
- Case
JPMorganChase: Leadership in the Age of GenAI
By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)
- 14 Apr 2015
- First Look
First Look: April 14
factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of careful View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
the parties. Thus, even after controlling for various attributes of the exchange relationship and the dispute, the choice of contracting structure has important strategic implications. The Globe: The China Rules: A Practical Guide for... View Details
Keywords: Martha Lagace
- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
women was the power to control their own money and time. Koehn quoted Josephine Baker, a factory worker who, in 1847, wrote, "The money we earn comes promptly and comes to us. When we are finished we feel perfectly free until the time to... View Details
- 29 Sep 2015
- First Look
September 29, 2015
traces the evolution of the Internet from government ownership to privatization to the commercial Internet we know today. This is a story of innovation from the edges. Greenstein shows how mainstream service providers that had... View Details
Keywords: Sean Silverthorne
- 07 Apr 2009
- First Look
First Look: April 7, 2009
a self-reported measure. Overall, we find that debt literacy is low: only about one-third of the population seems to comprehend interest compounding or the workings of credit cards. Even after controlling for demographics, we find a... View Details
Keywords: Martha Lagace
- 01 Nov 2011
- First Look
First Look: Nov. 1
unemployment in South Africa was still at 24%. While the country had grown at 4% to 5% annually during the 2000s, the financial crisis set it back by 1 million more unemployed. Moreover, it seemed as if the nation were stuck between low-wage and fully developed... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
environment. Teresa Amabile Over the past decade, nothing has had a more profound impact on business management than information technology. Ten years ago, many of us in business, academia, and government were wondering where it was all... View Details
Keywords: by Sean Silverthorne
- 03 Apr 2007
- First Look
First Look: April 3, 2007
commercial strategy that is not yet fully defined. As Nutricia defines its strategy, it also has to define the strategic control systems it will use to monitor and fine-tune the strategy moving forward. Purchase this case:... View Details
Keywords: Martha Lagace
- 01 Mar 2023
- News
March 2023 Alumni and Faculty Books
dollars, euros, pounds, and other stores of wealth to move invisibly—beyond the control of central bankers, law enforcement agents, and international institutions. With an entire financial secrecy system now dominating capitalist... View Details
- 01 Sep 2013
- News
Who Are We?
international general manager. "After the earthquake, I was asked to serve on the government commission charged with improving Japan's IT and telecom emergency preparedness and responsiveness," he says. "Over 500 central and local View Details
- 21 Feb 2017
- First Look
First Look at New Research: February 21
internal beneficiary that made connectedness salient yielded a persistent increase in productivity relative to a control group. We validate this effect in the laboratory and provide evidence that the effect is mediated by an enhanced... View Details
Keywords: Carmen Nobel
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 06 Dec 2021
- News
Rescue & Recovery
decision; we have to look at our values and find the right course based on that.” The board of directors and executive team have been chipping away at a list of commitments designed to strengthen governance and build in mechanisms for... View Details
- Web
Faculty & Advisors | MBA
Eli Lilly Canada, the Controller and Treasurer at Eli Lilly and Company and Chief Financial Officer at Cardinal Health. Lara Hodgson MBA ’98, Harvard University; BS, Aerospace Engineering, Georgia Institute of Technology Lara is the... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
beginning. Before Roshan launched, demand for its service was so high that a prelaunch informational leaflet began selling in the Kabul bazaar for $1. Police were called in to control the crowds waiting outside Roshan’s flagship store in... View Details
Keywords: Julia Hanna
- 01 Jun 2014
- News
Ready for Takeoff
politics. "It had extremely high inflation rates and extremely low economic growth rates." But then two things happened, says Domínguez: First, the government began enacting serious reforms—the kind of fiscal and public policy changes... View Details
- 01 Dec 2007
- News
How Business Schools Lost Their Way
creditors, the communities where the corporation does business, and society as a whole. The duties and responsibilities of the corporation to the stakeholders are expressed in various laws, regulations, contracts, and custom and practice. The central corporate View Details
- 01 Mar 2023
- News
Clearing the Air
believe that we can just take existing processes for capturing carbon dioxide directly from the air and improve them through optimizing the chemical engineering process. The fundamental bottleneck that controls the economics of direct-air... View Details
- 03 Jun 2016
- News
Again in a Great City
opinionated time line of Detroit’s highs and lows. And there have been a lot of lows. Just a few years ago, Cummings was done with Detroit. The municipal government was in disarray, the auto industry was collapsing, the population was... View Details
Keywords: April White; photographed by Brian Kelly