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Publications

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  • All HBS Web  (11,353)
    • People  (41)
    • News  (3,425)
    • Research  (5,247)
    • Events  (58)
    • Multimedia  (132)
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Show Results For

  • All HBS Web  (11,353)
    • People  (41)
    • News  (3,425)
    • Research  (5,247)
    • Events  (58)
    • Multimedia  (132)
  • Faculty Publications  (3,470)
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  • 01 Feb 2000
  • News

Q & A: Laura Liswood and the Council of Women World Leaders

how interdependent we all are. Women must play an integral role in all the world's issues or else humanity's challenges will never be solved. I came to realize that our potential is learned; what we hear and see forms what we think is... View Details
Keywords: Nancy O. Perry
  • Web

IT Strategy: The Future of the Web at HBS | Information Technology

best practices, and consultation. “One of our project goals is to bring to the community a user-centered content editing experience. With this new CMS we are achieving that goal and further deepening our... View Details
  • November 2020 (Revised April 2021)
  • Case

Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care

By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in... View Details
Keywords: Business Ventures; Acquisition; Mergers and Acquisitions; Business Model; Change; Disruption; Fluctuation; Trends; Customers; Customer Value and Value Chain; Ethics; Fairness; Finance; Equity; Insurance; Private Equity; Geography; Geographic Scope; Health; Health Care and Treatment; Markets; Demand and Consumers; Supply and Industry; Industry Structures; Ownership; Ownership Type; Private Ownership; Relationships; Agency Theory; Business and Community Relations; Business and Shareholder Relations; Business and Stakeholder Relations; Networks; Strategy; Competition; Consolidation; Expansion; Integration; Horizontal Integration; Vertical Integration; Value; Value Creation; Health Industry; Insurance Industry; United States
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Fetter, Trevor, and Kira Seiger. "Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care." Harvard Business School Case 321-049, November 2020. (Revised April 2021.)
  • Article

Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe
This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
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Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
  • 01 Jun 2000
  • News

VC Luminary John Doerr: Education Reform Critical to Success of New Economy

Industrial Revolution. The wiring of the world with fiber-optic cable, he said, combined with the launching of a new generation of satellites, presents the potential for... View Details
  • Web

Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

fond of him.” 44 It was the passing of an era, and other trading houses began to fail. “The New England origin of the trade, its frontier View Details
  • September 2013 (Revised June 2017)
  • Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners." Harvard Business School Supplement 314-050, September 2013. (Revised June 2017.)
  • 02 Dec 2002
  • What Do You Think?

How Will We Respond to the “Moment of Truth” in Option Plans?

Summing Up Are We Getting More Sensible About Management Incentives? Respondents to this month's column suggest ways of fixing or selectively using various methods of providing incentives to management. They... View Details
Keywords: by James Heskett
  • 2005
  • Book

The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World

By: Robert D. Austin and Stephen P. Bradley
Keywords: Information Technology; Leadership; Cognition and Thinking; Interactive Communication
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Austin, Robert D. and Stephen P. Bradley, eds. The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World. Boston: Harvard Business School Press, 2005.
  • September 2019
  • Article

The Interpersonal Costs of Dishonesty: How Dishonest Behavior Reduces Individuals' Ability to Read Others' Emotions

By: J.J. Lee, H. Hardin, B. Parmar and F. Gino
In this research, we examine the unintended consequences of dishonest behavior for one’s interpersonal abilities and subsequent ethical behavior. Specifically, we unpack how dishonest conduct can reduce one’s generalized empathic accuracy—the ability to accurately read... View Details
Keywords: Dishonesty; Empathy; Ethics; Behavior; Interpersonal Communication; Emotions; Perception
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Lee, J.J., H. Hardin, B. Parmar, and F. Gino. "The Interpersonal Costs of Dishonesty: How Dishonest Behavior Reduces Individuals' Ability to Read Others' Emotions." Journal of Experimental Psychology: General 148, no. 9 (September 2019): 1557–1574.
  • Web

Building a Culture of Awareness and Accountability in your Organization - Recruiting

policies are reinforcing the marginalization of any group,” Manso-Brown said. This may include dress codes, lack of pay equity, or hiring practices that favor one group over another. Policies can also be... View Details
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details
Keywords: by Jay Fitzgerald
  • 01 Jun 2001
  • News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

serves as the epicenter of all contacts and communications between the club and local alumni. Today, with 275 members — its highest membership rate ever — the HBS Club of Puget... View Details
Keywords: Elena N. Berg
  • 01 Apr 2001
  • News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

serves as the epicenter of all contacts and communications between the club and local alumni. Today, with 275 members — its highest membership rate ever — the HBS Club of Puget... View Details
Keywords: Elena N. Berg; Miscellaneous Store Retailers; Retail Trade
  • 09 Oct 2017
  • Working Paper Summaries

Marry Rich, Poor Girl: Investigating the Effects of Sex Selection on Intrahousehold Outcomes in India

Keywords: by Reshmaan Hussam
  • 26 Mar 2025
  • News

Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore

Conference Looks at Future of Hong Kong as a Global Leader The HBS Association of Hong Kong (HBSAHK) celebrated the club’s 45thanniversary in February, with its 2025 Signature Conference at Cloud 39, a rooftop ballroom at The Henderson skyscraper in central Hong Kong.... View Details
Keywords: Margie Kelley
  • 25 Jun 2019
  • Blog Post

Learning the Language of Business and Science – The MS/MBA Biotechnology: Life Sciences Program

My path into the field of biotechnology began at a young age.  I was largely influenced by my mother, who is a chemical engineer with an MBA, and by my upbringing in Boston, which exposed me to one of the... View Details
  • 2009
  • Working Paper

Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

By: Mark Mortensen and T. B. Neeley
While scholars contend that firsthand experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Globalized Firms and Management; Knowledge Acquisition; Knowledge Use and Leverage; Trust
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Mortensen, Mark, and T. B. Neeley. "Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration." Harvard Business School Working Paper, No. 09-131, May 2009. (Under second review, Management Science.)
  • Web

Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

continue to develop codifying our expertise by combining clones to form an organization. We will have a case discussion of the platform facilitating entire organization of AI... View Details
  • 29 Jun 2020
  • News

Why Japanese Businesses Are So Good at Surviving Crises

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