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Show Results For
- All HBS Web
(2,965)
- People (3)
- News (559)
- Research (2,076)
- Events (4)
- Multimedia (24)
- Faculty Publications (1,395)
- 05 Aug 2014
- First Look
First Look: August 5
R&D organization had established a culture of collaboration across scientific disciplines that some worried would diminish with larger functional departments. Others were concerned that an... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
nuanced cultural approaches." Whether this will produce sustained economic superiority or a model to be emulated in the U.S. is debatable.—James Heskett Roy Bingham points out that "American management seems to work best when... View Details
Keywords: by James Heskett
- 20 Nov 2017
- News
Finding Common Ground
only thing missing was ominous John Williams theme music playing in the background. CollaborateUp specializes in bringing corporations, government agencies, nonprofits, and other organizations together, to take on big, complex issues,... View Details
- April 2017
- Teaching Plan
An Intern's Dilemma (A) and (B)
By: Sandra J. Sucher
Teaching Plan for HBS Nos. 316-128 and 316-129. View Details
- November 2004 (Revised September 2007)
- Case
The Mitchell Family and Mitchells/Richards
By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term... View Details
Keywords: Family Business; Customer Relationship Management; Knowledge Management; Service Delivery; Organizational Culture; Expansion; Information Technology; Retail Industry
Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
- October 2010
- Teaching Note
The Robin Hood Foundation (TN)
By: Alnoor Ebrahim
Teaching Note for 310031. View Details
- May 2003
- Case
Sun Hydraulics: Leading in Tough Times (A) (Abridged)
By: Linda A. Hill and Jennifer Suesse
Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details
Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida
Hill, Linda A., and Jennifer Suesse. "Sun Hydraulics: Leading in Tough Times (A) (Abridged)." Harvard Business School Case 403-139, May 2003.
- 22 Nov 2022
- Blog Post
Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety
or questions may have been lurking in people's minds but held back. Simply put, the act of not speaking up with an important work-relevant idea is not visible. WHY IS PSYCHOLOGICAL SAFETY ESPECIALLY IMPORTANT IN TOUGH TIMES? Today's View Details
- Web
Mental Health Awareness Month | Baker Library
University community at large. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth The Fearless Organization , published by HBS Professor Amy C. Edmondson , helps companies tackle... View Details
- Web
Director’s Foreword | Baker Library
interdisciplinary approach to research and development. The Polaroid Corporation Collection at Baker Library is exceptionally comprehensive, capturing nearly every aspect of the firm’s sixty-four-year history (1937–2001). It took the efforts of a dedicated team many... View Details
- 01 Mar 2003
- News
All in a Day's Work
Sternhell and Oakes on the job. Photos by Jared Leeds One lives in a Manhattan studio five blocks from Wall Street, the other on the second floor of a triple-decker in Jamaica Plain, a culturally diverse neighborhood in Boston. Both are... View Details
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
organizations to examine some of the assumptions they make about who is an 'ideal worker,' how they judge commitment, and what they look for in leaders," says Kolb. "If work cultures enabled both... View Details
Keywords: by Maggie Starvish
- Career Coach
Betsy Edwards
organization based in Boston. Her board work is focused on strategic planning, board governance and fundraising. Work Experience: Harvard Business School Director, American Red Cross-Program Manager, Youth Enrichment Services-Board of... View Details
- 01 Feb 2001
- News
Books
Evolve! Succeeding in the Digital Culture of Tomorrow by Rosabeth Moss Kanter (Harvard Business School Press) In her new book Evolve!: Succeeding in the Digital Culture of Tomorrow, HBS professor Rosabeth... View Details
- February 2020
- Supplement
Theranos: Who Has Blood on Their Hands? (B)
By: Nien-he Hsieh, Christina R. Wing and John Masko
This supplemental case tracks the results of the Colman and Taubman-Dye class action suit against Theranos as well as Theranos’ other legal challenges and chronicles the final demise of the company in 2019. View Details
Keywords: Health Testing and Trials; Corporate Accountability; Organizational Culture; Misleading and Fraudulent Advertising; Crime and Corruption; Entrepreneurship; Lawsuits and Litigation; Business Exit or Shutdown; Medical Devices and Supplies Industry; California; United States
Hsieh, Nien-he, Christina R. Wing, and John Masko. "Theranos: Who Has Blood on Their Hands? (B)." Harvard Business School Supplement 320-091, February 2020.
- August 1997 (Revised December 1997)
- Case
Harassment at Work?
By: Lynn S. Paine and Dale Coxe
Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details
Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Medical Devices and Supplies Industry; Financial Services Industry; New York (city, NY); United States
Paine, Lynn S., and Dale Coxe. "Harassment at Work?" Harvard Business School Case 398-001, August 1997. (Revised December 1997.)
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
organizations that really ends up with no trend line” “For decades, we’ve been in this cycle where an organization hires a consulting firm to help design and execute a restructuring, and then, as soon as... View Details
Keywords: by Carmen Nobel
- October 18, 2024
- Article
Why Workplace Well-Being Programs Don’t Achieve Better Outcomes
By: Jazz Croft, Acacia Parks and Ashley Whillans
By 2026, global corporate spending on wellness programs is set to top $94.6 billion, yet anticipated improvements in well-being are not being realized,
and, in fact, mental health needs are continuing to rise around the world. Drawing on a large body of recent... View Details
Croft, Jazz, Acacia Parks, and Ashley Whillans. "Why Workplace Well-Being Programs Don’t Achieve Better Outcomes." Harvard Business Review Digital Articles (October 18, 2024).
- September 2021
- Comment
Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn
By: John A. Deighton
This paper reflects on the conclusions of a survey by Galak and Kahn on the climate experienced by faculty of all genders and ethnicities in the marketing departments of US business schools. View Details
Deighton, John A. "Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn." Marketing Letters 32, no. 3 (September 2021): 337–339.