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    Asim I. Khwaja

    Asim Ijaz Khwaja is the Director of the Center for International Development and the Sumitomo-Foundation for Advanced Studies on International Development Professor of International Finance and Development at the Harvard Kennedy School, and co-founder of the View Details

    • December 2001
    • Compilation

    "Doer's Profile" Katherine Graham (1917-2001)

    By: Laura L. Nash and Howard H. Stevenson
    Designed to facilitate a discussion of the nature of enduring success. Includes both biographical data and excerpts from autobiographical material. View Details
    Keywords: Success; Journalism and News Industry
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      Benjamin C. Esty

      Benjamin Esty is the Roy and Elizabeth Simmons Professor of Business Administration at Harvard Business School. Over the years, he has taught a variety of courses ranging from advanced corporate finance and project finance to competitive strategy and leadership. He... View Details

      Keywords: banking; asset management; investment banking industry; consumer products; shipping; wine; financial services
      • March 2023 (Revised March 2025)
      • Case

      Accelerating AI Adoption in the U.S. Air Force

      By: Maria P. Roche and Alexander Farrow
      In August 2022, the Pentagon tasked U.S. Air Force Captain Victor Lopez to launch a new office for AFWERX, an Air Force innovation unit that leveraged commercial developers and military talent to acquire advanced technologies. This task was particularly arduous because... View Details
      Keywords: Technological Innovation; Organizational Design; AI and Machine Learning; Adoption; Technology Adoption; United States
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      • June 2001 (Revised August 2003)
      • Case

      Home Depot, Inc. in the New Millennium

      By: Krishna G. Palepu and Jeremy Cott
      After nearly two decades of spectacular performance, Home Depot reported a disappointing performance in the year 2000. The company began expanding its business scope as a result of saturating its growth in the core business. This case explores whether the disappointing... View Details
      Keywords: Growth Management; Expansion; Valuation; Performance; Business Strategy; Corporate Finance; Retail Industry
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      • June 2017
      • Technical Note

      Issues in Non-Profit Governance

      By: F. Warren McFarlan
      Non-profit governance at its core is very different from for-profit governance. Certain aspects of non-profit governance are widely pervasive across all non-profits, while all others are idiosyncratic to specific sub-groups of non-profits. After identifying these... View Details
      Keywords: Governance; Nonprofit Organizations
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      • 10 Mar 2015
      • First Look

      First Look: March 10

      was led by Vehbi's son Rahmi followed by his grandson Mustafa. It explores both the professionalization of the management and a radical restructuring of the business portfolio as the group refocused on five... View Details
      Keywords: Carmen Nobel
      • April 2018 (Revised January 2019)
      • Case

      WeWork

      By: Jeffrey F. Rayport, Sarah Gulick and Matthew G. Preble
      WeWork co-founder Miguel McKelvey was concerned about the culture of his rapidly expanding global venture. In particular, he wanted to ensure that WeWork continued to be a great place to work, both because he cared about WeWork's people and because a better work... View Details
      Keywords: Organizational Culture; Employee Relationship Management; Working Conditions
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      • November 2018
      • Case

      Sportradar (A): From Data to Storytelling

      By: Ramon Casadesus-Masanell, Karen Elterman and Oliver Gassmann
      In 2013, the Swiss sports data company Sportradar debated whether to expand from its core business of data provision to bookmakers into sports media products. Sports data was becoming a commodity, and in the future, sports leagues might reduce their dependence on... View Details
      Keywords: Sports Data; Data; Sport; Sportradar; Football; Soccer; Gambling; Betting; Betting Markets; Statistics; Odds; Live Data; Bookmakers; Betradar; Visualization; Integrity; Monitoring; Gaming; Streaming; 2013; St.Gallen; Algorithm; Mathematical Modeling; Carsten Koerl; Betandwin; Bwin; Wagering; Probability; Sports; Analytics and Data Science; Mathematical Methods; Games, Gaming, and Gambling; Transition; Strategy; Media; Sports Industry; Technology Industry; Information Technology Industry; Media and Broadcasting Industry; Europe; Switzerland; Asia; Austria; Germany; England
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        Roy D. Shapiro

        Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

        • July 1999
        • Case

        Developing a Teaching Case (A): Virtualis Systems Case Background

        By: Michael J. Roberts
        Designed to expose potential casewriters to the process of framing a case, interviewing a case protagonist, and actually writing the case. This case is the introduction to the case site and is designed to be paired with a video in which the faculty customer for the... View Details
        Keywords: Cases; Business Education
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        • June 2018
        • Case

        Feeding America (A)

        By: Scott Duke Kominers and Alan Lam
        This case describes how Feeding America, the third-largest nonprofit organization in the U.S., designed a marketplace for allocating donated food across its network of food banks. It considers the promises and pitfalls of using market-based allocation in the context of... View Details
        Keywords: Social Enterprise; Nonprofit Organizations; Food; Resource Allocation; Fairness; Performance Efficiency; United States
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        • January 2024 (Revised February 2024)
        • Course Overview Note

        Managing Customers for Growth: Course Overview for Students

        By: Eva Ascarza
        Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
        Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Telecommunications Industry; Technology Industry; Financial Services Industry; Education Industry; Travel Industry
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        • 25 Jul 2005
        • Research & Ideas

        An Organization Your Customers Understand

        to solve the organization structure problem. The solution will be derived through analysis of the first of our four Cs: customer definition. Using an "outside-in" approach, we will start by View Details
        Keywords: by Robert Simons
        • 20 Nov 2018
        • News

        Building a Nonprofit Marketplace to Feed America

        • January 2004 (Revised July 2006)
        • Background Note

        Incentives within Organizations

        By: Brian J. Hall
        Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations and markets and then helps to define the central components and difficulties of incentive design. Focuses... View Details
        Keywords: Organizations; Motivation and Incentives
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        • November 2018
        • Case

        Cepuros Foods Malaysia: Finding the Secret Sauce for Growth (Brief Case)

        By: John A. Quelch and Katherine B. Hartman
        Shelby Diaz, country manager for Cepuros Foods International—Malaysia (CFI-M), must decide a growth strategy for the expansion of CFI-M's line of salsas, particularly regarding whom to target and how to allocate marketing investments. CFI-M could expand aggressively by... View Details
        Keywords: Growth and Development Strategy; Marketing Strategy; Marketing Communications; Product Positioning
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          Chiara Farronato

          Chiara Farronato is Glenn and Mary Jane Creamer Associate Professor of Business Administration in the Technology and Operations Management Unit at Harvard Business School, and co-Principal Investigator of the Platform Lab at the Digital... View Details

            Stefan H. Thomke

            Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

            Keywords: aerospace; automobiles; automotive; banking; biotechnology; chemical; computer; defense; electronics; health care; high technology; home video games; information technology industry; manufacturing; marketing industry; pharmaceuticals; plastics; semiconductor; service industry; telecommunications; video games

              Eva Ascarza

              Eva Ascarza is the Jakurski Family Associate Professor of Business Administration in the Marketing Unit.  She is the co-founder of the Customer Intelligence Lab at the D^3 institute at Harvard Business School. She teaches the Marketing core in the MBA required... View Details

              Keywords: telecommunications; e-commerce industry; entertainment; financial services; retailing