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  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

and how to measure collaborative success. Several audience members weighed in, including HBS Dean Nitin Nohria. “My real dream is that we should build in Allston a company like Google or Facebook,” Nohria... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • June 2010
  • Case

Playa Dorada Tennis Club: Expansion Strategy

By: W. Earl Sasser Jr. and Brent Kazan
Playa Dorada Beach & Resort in Boca Raton, Florida, faces a growing seasonal demand for tennis services. The number of guests is expected to double in the next few years, and while the tennis facilities are a popular and well-promoted amenity at the resort, court space... View Details
Keywords: Service Operations; Planning; Price; Expansion; Tourism Industry; Accommodations Industry; Travel Industry; Florida
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  • 04 Feb 2025
  • Blog Post

Leadership with Purpose: Redefining Success and Impact with Satpal Singh (SELP—India 4, 2019)

mindset and Inspired Teams. Now, as Sales Director for Legrand India, I’m excited to build on this legacy, driving transformations that make a meaningful difference in the lives of our customers View Details
  • November 2016 (Revised February 2017)
  • Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan
BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details
Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy
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  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

algorithms for matching refugees and asylum seekers to host countries based on their likelihood of finding successful employment. “Can we build algorithms that will help find better matches that will allow... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 27 Jul 2012
  • News

How to Be Effective in the Global Economy and the Boardroom: CFOs Offer Lessons Learned on the Journey

  • 2018
  • Article

Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing

By: Julie Battilana
While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social... View Details
Keywords: Hybrid Organizations; Hybrid Organizing; Multiple Goals; Social Enterprise; Goals and Objectives; Organizational Design; Organizational Culture
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  • 13 Jun 2018
  • News

The First Five Years: Momchil Filev and Ben Faw (both MBA 2014)

hiring people who were either underemployed or unemployed and then watching them thrive and build self-confidence and a better life. Creating the... View Details
  • 05 Feb 2025
  • Blog Post

Leadership with Purpose: Redefining Success and Impact with Satpal Singh (SELP—India 4, 2019)

Supply Chain during the pandemic, I navigated operational complexities that taught me invaluable lessons in resilience and Later as CEO at Numeric I learned the power of collective strategy, growth mindset View Details
Keywords: All Industries
  • 13 Oct 2006
  • Working Paper Summaries

Coerced Confessions: Self-Policing in the Shadow of the Regulator

Keywords: by Jodi L. Short & Michael W. Toffel
  • 08 Jun 2021
  • News

Plexiglass Is Everywhere, With No Proof It Keeps Covid at Bay

  • 30 Aug 2019
  • Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

is to develop leaders who make a difference in the world, and I believe RC year was a year where I saw a difference within myself. My goal for my EC year is to build a system that enables me to sustainable... View Details
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

novel.” When it comes to building good rapport, the gender makeup of managers and their teams matters, Tamayo’s research shows. Overall, cisgender men manage other men well, View Details
Keywords: by Kara Baskin; Food & Beverage
  • 08 Jul 2021
  • Blog Post

Managing Sustainable Advantage with Key ESG Co-Founders, Anne-Marie Schoonbeek and Heleen van Poecke

together. Building on the friendship they formed at HBS, their MBAs, and learnings from their careers to date, Schoonbeek and van Poecke founded Key ESG, a software solution... View Details
Keywords: Entrepreneurship; Technology
  • 10 Jun 2021
  • Blog Post

Managing Sustainable Advantage with Key ESG Cofounders, Anne-Marie Schoonbeek and Heleen van Poecke

together. Building on the friendship they formed at HBS, their MBAs, and learnings from their careers to date, Schoonbeek and van Poecke founded Key ESG, a software solution... View Details
  • 15 Mar 2019
  • Blog Post

PART 3: Military Transition and the JD/MBA - Getting on the JD/MBA Path

while you are in school, or via study abroad). There are multiple ways to think about them: using a series of opportunities to build your skills and experience towards pivoting into a full-time job that is... View Details
  • Web

Field Course: Value Creation in Small and Medium Firms - Course Catalog

small firms, leading “A” players 5. Sales and building sales organizations in small firms 6. Growth through acquisition 7. CEO prioritization and Culture 8. Capital allocation... View Details
  • 01 Oct 1999
  • News

The Same the World Over: Focusing on Customers and Innovation Brings Success

market-driven and competitive. Explaining the cultural consistency among high-performing companies throughout the world, Deshpandé observes, "Assigning top priority to innovation and customer orientation... View Details
Keywords: Peter K. Jacobs
  • August 2002 (Revised August 2002)
  • Case

Raiser Senior Services--The Stratford (A)

By: H. Kent Bowen and Alison Berkley Wagonfeld
Focuses on modifying operations to increase profitability at an upscale senior care facility in California. Jennifer Raiser, president of Raiser Senior Services, opened the Stratford in 1992 as a high-end, continuing-care retirement community. Ten years later, the... View Details
Keywords: Cost Management; Profit; Saving; Health Care and Treatment; Age; Management Teams; Problems and Challenges; Ethics; Legal Liability; Business Growth and Maturation; Health Industry; Service Industry; California
Related
  • 13 Mar 2019
  • News

The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)

in a small, confined space we want to be there too. Trash cans, diaper pails, litter boxes, you name it. Short term, we want to build our retail presence. Look for us in select Target stores this April!” What have been the most enjoyable... View Details