Publications

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17 Feb 2016
Blog Post

Through The Eyes of The Patient: A Recap of The 13th Annual Health Care Conference

Medicaid Services), a statement that received press coverage from media attendee Meghana Keshavan of MedCity News (article link here). The conference culminated with a joint networking reception and View Details

Keywords: Health Care

25 Feb 2020
News

The Past Informs the Future of Work

technology management, and robotics to simplify and automate support activities. He also addressed dilemmas about whether to allow each division to adopt innovation at its own pace or institute it simultaneously company-wide, and the... View Details

Keywords: Jennifer Gillespie; Telecommunications; Information

August 2012 (Revised August 2014)
Case

Cancer Treatment Centers of America® (A)

By: Regina E. Herzlinger and Natalie Kindred

Cancer Treatment Centers of America (CTCA), a U.S. network of four privately owned oncology focused factory hospitals, was weighing options for growth. CTCA was entirely cancer focused and specialized in treating patients with complex and advanced-stage cancers, who... View Details

Web

the Art of American Advertising - Advertising Products

printing,” Nathaniel Fowler’s advertising manual enthused. 7 By the late 1800s, innovations in chromolithography, including the use of automated steam-powered rotary printing presses and curved zinc printing... View Details

June 2022
Article

The Use and Misuse of Patent Data: Issues for Finance and Beyond

By: Josh Lerner and Amit Seru

Patents and citations are powerful tools for understanding innovation increasingly used in financial economics (and management research more broadly). Biases may result, however, from the interactions between the truncation of patents and citations and the changing... View Details

Keywords: Patents; Analytics and Data Science; Corporate Finance; Research

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October 2018 (Revised July 2019)
Case

Sidewalk Labs: Privacy in a City Built from the Internet Up

By: Leslie K. John, Mitchell Weiss and Julia Kelley

Email mking@hbs.edu for a courtesy copy.

By the time Dan Doctoroff, CEO of Sidewalk Labs, began hosting a Reddit “Ask Me Anything” session in January 2018, he had only nine months remaining to convince the people... View Details

2009
Chapter

R&D Project Selection and Portfolio Management: A Review of the Past, a Description of the Present, and a Sketch of the Future

By: D. Brunner, L. Fleming, A. MacCormack and D. Zinner

Keywords: Research and Development; Projects; Innovation and Management; Decision Making

11 Jul 2005
Research & Ideas

The New International Style of Management

At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details

Keywords: by Garry Emmons

19 Dec 2011
Research & Ideas

Climbing the Great Wall of Trust

the firms' innovative capabilities and client relationships so that it was not obvious to the interviewees that the researchers were focusing on trust. The results were striking. Affective trust, that from the heart, in overseas partners... View Details

Keywords: by Michael Blanding

12 Jan 2011
Working Paper Summaries

Modularity for Value Appropriation--How to Draw the Boundaries of Intellectual Property

Keywords: by Carliss Y. Baldwin & Joachim Henkel

December 2021
Case

The Instant Payment Mandate: The Central Bank of Brazil and Pix

By: Lauren Cohen and Spencer C. N. Hagist

João M. P. De Mello and his team at the Central Bank of Brazil are preparing a move that would seek to tilt the scales in favor of financial inclusion for the entire country. The innovation at hand is the unprecedented nation-wide instant payment scheme: Pix. The fruit... View Details

Keywords: Fintech; Finance; Entrepreneurship; Innovation Strategy; Banking Industry; Brazil

01 Sep 2017
News

The Shape of Things to Come

used to be that you looked at the fraction of foreign students to get a sense of how global the class is. Today, students may say “I have an American passport,” but they’ve worked in four or five different... View Details

Keywords: HBX; CORe; Colleges, Universities, and Professional Schools; Educational Services

2022
Working Paper

Post-market Surveillance of Software Medical Devices: Evidence from Regulatory Data

By: Alexander O. Everhart and Ariel D. Stern

Medical devices increasingly include software components, which facilitate remote patient monitoring. The introduction of software into previously analog medical devices as well as innovation in software-driven devices may introduce new safety concerns—all the more so... View Details

Keywords: Technological Innovation; Safety; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Medical Devices and Supplies Industry

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2008
Article

Market Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities

By: Kristina Steffenson McElheran

This study focuses on whether more-productive firms are more likely to adopt process innovations and why. The empirical context is the adoption of e-business practices among U.S. manufacturing plants in early 2000. Based on detailed data from the U.S. Census of... View Details

Keywords: Investment; Innovation Strategy; Leadership; Motivation and Incentives; Competitive Advantage; Technology Adoption; Manufacturing Industry; United States

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September 2014
Case

Havas: Change Faster

By: Karim R. Lakhani and Michael L. Tushman

As of 2013, Havas was the 6th largest global advertising, digital, and communications group in the world. Headquartered in Paris, France, the group was highly decentralized, with semi-independent agencies in more than 100 countries offering a variety of services. The... View Details

Keywords: Advertising Agency; Open Innovation; Commercials; Digital Media; Digital Transition; Advertising; Digital Marketing; Advertising Campaigns; Acquisition; Change Management; Disruption; Transformation; Advertising Industry; Communications Industry