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  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

reviewing uniform, merchandise, and apparel designs. “No one questioned if he sat in on a meeting about pedestrian traffic for an upcoming football game, reviewed a working design of a commemorative poster to be handed out to fans, or... View Details
Keywords: by Avery Forman; Sports

    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • Research Summary

    Performance Management Systems in Healthcare

    By: Susanna Gallani
    Performance management in healthcare provider organizations presents particular challehges, motivate by historical industry practices, market structures and dynamics, and cultural peculiarities. Through her research studies and case studies, Prof. Gallani explores... View Details
    Keywords: Performance Management; Compensation; Incentive Systems; Burnout; Health Industry
    • March 2017
    • Teaching Note

    Sales Compensation Vignettes

    By: Frank V. Cespedes
    This Teaching Note supports the case study comprising two vignettes about startup companies considering whether and how to change their sales compensation plans. The case allows students to compare and contrast the objectives, structure, and process of sales incentives... View Details
    Keywords: Compensation; Sales; Strategy; Compensation and Benefits
    Related
    • January 2004 (Revised August 2004)
    • Case

    Major Steckleson at the National Training Center (A)

    By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
    Major Steckleson is facing his toughest challenge yet. As an experienced observer-controller at the U.S. Army's National Training Center, Steckleson is responsible for helping leaders of the 3rd Armored Cavalry Squadron learn from a deadly mistake in simulated combat... View Details
    Keywords: Organizations; Learning; Training; Spoken Communication; Groups and Teams; United States
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    • October 1989 (Revised May 1996)
    • Case

    Xerox Corp.: Leadership Through Quality (A)

    By: Todd D. Jick and Leonard A. Schlesinger
    Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
    Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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    • 08 Jun 2022
    • News

    Embracing a Digital Approach

    • 12 May 2021
    • News

    Small Bribes May Help People Build Healthy Handwashing Habits

    • 19 Mar 2012
    • News

    NFL Players to Tackle Custom Program at Harvard Business School

    • Video

    Explore the HBS Online Course Platform

    • 11 Feb 2010
    • Working Paper Summaries

    The Architecture of Complex Systems: Do Core-periphery Structures Dominate?

    Keywords: by Alan MacCormack, Carliss Y. Baldwin & John Rusnak; Video Game; Web Services
    • December 2021
    • Case

    Slice Labs: Creating a Fraud-free Online Insurance Platform

    By: Amit Goldenberg, Max Bazerman and Ruth Page
    "Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was... View Details
    Keywords: Technology; Insurance; Digitization; Honesty; Negotiation; Fraud; Ethics; Negotiation Process; Negotiation Tactics; Negotiation Types; Social Psychology; Conflict and Resolution; Trust; Fairness; Moral Sensibility; Values and Beliefs; Crime and Corruption; Insurance Industry; Technology Industry; United States; Canada
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    • January 2015
    • Article

    Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope

    By: Anant Mishra, Aravind Chandrasekaran and Alan MacCormack
    How can firms design collaboration structures for effective performance in R&D projects that involve multiple partners? To address this question, we examine the theoretical underpinnings of collaboration structures in multi-partner R&D projects—i.e., the scale and the... View Details
    Keywords: Multi-Partner R＆D Projects; Empirical Research; New Development; Collaboration Structures; Partnering Scale And Scope; Partners and Partnerships; Infrastructure; Performance Capacity; Research and Development; Collaborative Innovation and Invention
    Related
    • Teaching Interest

    Organizational Behavior

    Each of us maintains a set of beliefs and general assumptions about humans and their behavior, and those assumptions form the foundation for our beliefs about what motivates individuals; about how individuals make decisions; and about the ways in which the... View Details

    Keywords: Organizational Behavior; Leadership; Motivation And Incentives; Decision-making; Culture
    • 25 Apr 2012
    • Research & Ideas

    The Importance of Teaming

    performing together. Members of these teams learn how to interact. They've developed trust and know each other's roles. Advocating stable boundaries, well-designed tasks, and thoughtfully composed membership, many seminal theories of organizational effectiveness... View Details
    Keywords: Re: Amy C. Edmondson
    • 09 May 2024
    • Research & Ideas

    Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

    classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details
    Keywords: by Ben Rand
    • January 2021 (Revised March 2022)
    • Teaching Note

    Ureed.com: The Marketplace for Language

    By: Ashley V. Whillans
    This case explores the growth of Ureed, an online marketplace for translation services that is powered by a workforce consisting of remote freelancers who are based in the United Arab Emirates. Nour Al Hassan, the founder and CEO faced the challenge of how best to... View Details
    Keywords: Language Translation; Freelancers; Remote Work; Entrepreneurship; Human Resources; Management; Motivation and Incentives; Job Design and Levels
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    • 2021
    • Article

    Aggregate Advertising Expenditure in the U.S. Economy: Measurement and Growth Issues in the Digital Era

    By: Alvin J. Silk and Ernst R. Berndt
    The two components of the advertising industry—the creative sector that develops and produces messages, and the communications sector that transmits messages via various media—have each been greatly affected by advances in creative design and communications... View Details
    Keywords: Industry Evolution; Advertising; Spending; Measurement and Metrics; Mathematical Methods; Media; Advertising Industry; United States
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    • February 2019
    • Teaching Note

    Haier in the U.S.: Transforming GE Appliances

    By: Rosabeth Moss Kanter and Jonathan Cohen
    Chinese appliance company Haier's 2016 acquisition of iconic GE Appliances ushered in strategic and structural changes to encourage innovation and entrepreneurship at the U.S. company, and to help it grow. Haier, which had a model designed to bring the company closer... View Details
    Keywords: Iconic Brands; Appliances; Digital; Innovation; Entrepreneur; Microenterprise; Management; Entrepreneurship; Transformation; Innovation and Management; Acquisition; Consumer Products Industry; United States; China
    Related
    • 2018
    • Other Teaching and Training Material

    Financial Accounting Reading: Liabilities

    By: Suraj Srinivasan
    Core Curriculum Readings in Financial Accounting cover the fundamental concepts in financial accounting. Many readings include videos and Interactive Illustrations to help students master complex concepts.
    This is a standalone reading designed to enhance... View Details
    Keywords: Financial Accounting; Liabilities; Financial Statements
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