Publications

Educators

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

apply for jobs even when they don’t fit most of the criteria in a job ad, whereas women are quicker to dismiss themselves and shy away from applying at all. “We can all become too focused on the things we... View Details

Keywords: by Dina Gerdeman

01 Feb 2001
News

What Makes a Good Leader

Is it the ability to navigate in the choppy waters of change? Do leaders see the hidden opportunity in every setback? Is there really any such thing as a "born leader"? Five HBS faculty and some prominent... View Details

Keywords: Management

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

work actually means, which could lead to unhappy workers and frustrated managers. “As an organization, it’s not enough to just hire people for passion. Leaders also need to learn how to manage for passion.” An analysis of 200 million job... View Details

Keywords: by Sean Silverthorne

Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details

Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Businesses that dismiss TikTok as merely a platform for teenagers looking to create and consume cat and dance videos do so at their own peril. That’s the message of a Harvard Business School case study tracing the video-sharing app’s... View Details

Keywords: by Rachel Layne; Technology

November, 2016
Article

Fixing Discrimination in Online Marketplaces

By: Ray Fisman and Michael Luca

Online marketplaces such as eBay, Uber, and Airbnb have the potential to reduce racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for... View Details

Keywords: Prejudice and Bias; Digital Platforms; Internet and the Web; Race; Gender

Register to Read

11 Sep 2023
Blog Post

Reflections on My First Semester Teaching at HBS

nontraditional careers and things like entrepreneurship has flipped to become the majority. The cases they read are infinitely more diverse, in terms of companies represented and background View Details

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

what he had done. “I tried to put it out of my mind, even though I thought about it every day,” Miller says. “I never talked about the details to anyone. As I evolved, I realized what a horrible thing I had... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

business. “You don't raise $19 million and launch 16 stores and have $10 million in revenue and get on The Oprah Winfrey Show without doing a lot of things incredibly well,” says Eisenmann, who teaches an... View Details

Keywords: by Pamela Reynolds

2003
Book

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies

By: Leslie Perlow

“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details

Keywords: Conflict and Resolution; Relationships; Business Ventures

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

to differences between men and women. Managers should be aware of these differences in behaviors, perspectives, and goals, rather than assuming everyone navigates the workplace in the same way or wants the same View Details

Keywords: by Michael Blanding

11 Dec 2023
Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

fields, the authors note. But the rise of the internet over the last few decades pulled the rug out from under old media’s business model. By 2017, 45 percent of all newspaper... View Details

Keywords: by Scott Van Voorhis

04 Sep 2007
Working Paper Summaries

Why Do Intermediaries Divert Search?

Keywords: by Andrei Hagiu & Bruno Jullien

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

transition is urgently required if more young people are to launch successful careers that will lead to economic security. “What’s left are the things that are hard to automate, called foundational or human skills.” Even as unemployment... View Details

Keywords: by Rachel Layne; Information Technology; Technology

December 2009
Article

Negotiation? Auction? A Deal Maker's Guide

By: Guhan Subramanian

What's the best way to buy or sell an asset? Should you hold an auction and accept the most attractive offer? Or should you identify the most likely prospects and negotiate with them privately? Auctions became increasingly popular after the internet opened wide the... View Details

Keywords: Assets; Auctions; Market Transactions; Negotiation; Strategy; Decision Choices and Conditions