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  • Career Coach

Tim Butler

Dr. Timothy Butler is a Senior Fellow on the HBS faculty and is the faculty advisor to HBS Career and Professional Development. He is an expert in the area of business career decision-making and the author of many books, psychological... View Details
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

of Chicken. Both sides make threats in an effort to change their counterpart's behavior or beliefs. You might threaten to take your business elsewhere unless the other side sweetens her offer or pursue litigation if she refuses to address... View Details
Keywords: by Deepak Malhotra
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

author of Dynamic Leader, Adaptive Organization: Ten Essential Traits for Managers. These are cross-group relationships that are strategically mapped to include stakeholders with direct relationships to managers' areas of influence. Such... View Details
Keywords: by Paul Michelman
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

to revisit their strategies for recruiting, managing, and retaining talent." We asked Wu about the implications of a ban on non-competes for firms and employees in tech and what strategic levers businesses... View Details
Keywords: by Kristen Senz; Technology
  • December 2018
  • Case

First Utility Ltd.

By: John R. Wells and Benjamin Weinstock
At the end of 2017 First Utility Ltd. was the largest of the middle-tier domestic energy suppliers in the United Kingdom, serving 808,000 of the country’s 27 million households with electricity and gas. In Q1 2017 First Utility captured 3% market share. The company had... View Details
Keywords: Rapid Growth Stage; Power/Energy; Energy Efficiency Standards; Energy; Competition; Diversification; Acquisition; Expansion; Growth Management; Energy Industry; United Kingdom
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  • 12 Jul 2016
  • First Look

July 12, 2016

July–August 2016 Harvard Business Review How to Negotiate with a Liar By: John, Leslie Abstract—People, including negotiators, lie every day, so when you're trying to make a deal, it's important to defend against deception. The best... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2024
  • Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini,... View Details
Keywords: by Ben Rand; Technology
  • March 2016 (Revised February 2017)
  • Case

Hello Alfred: Come Home Happy

By: Joseph B. Fuller and Carin-Isabel Knoop
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: On-demand Economy; Sharing Economy; Technology Startup; Technology; Growth Strategy; Business Startups; Business Growth and Maturation; Entrepreneurship; Mobile and Wireless Technology; Strategic Planning; Service Industry; United States; Boston; Cambridge; New York (city, NY); California
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  • 19 Nov 2018
  • Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

carlballou Most industries are in major digital upheaval, but retail particularly seems in some kind of disruptive spin-cycle. As the retail season eneters its most crucial time of year, we take a deep breath to contemplate research from Harvard View Details
Keywords: by Sean Silverthorne; Retail
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

at Harvard Business School who researches the evolution of peer-to-peer online platforms; and Andrei Hagiu, a visiting associate professor of Technological Innovation, Entrepreneurship, and Strategic... View Details
Keywords: by Carmen Nobel; Service
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details
Keywords: by Hilah Geer
  • Web

Video - Institute For Strategy And Competitiveness

Cities: The Strategic Agenda Revitalizing Inner Cities: The Strategic Agenda by Michael E. Porter Video of Keynote presentation at the Inner City Economic Summit, Initiative for a Competitive Inner City,... View Details
  • Web

Understanding Health Systems, Payors, and Regulation - Health Care

products and pricing on the public health insurance exchanges, and co-payment coupons for prescription drugs. Featured Research 15 Nov 2016 Harvard Business Review Health Care Needs Real Competition By: Leemore Dafny More Health Care... View Details
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806203 Strategic Outsourcing at Bharti Airtel Ltd. Harvard Business School Case 107-003 Faced with exponential... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

this achieved by one man in one lifetime! It is truly a legacy for the ages. Michael Porter (Strategy) Steve Jobs stands out as the business leader of his generation who best understood innovation, differentiation, View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • Web

Strategy Awards & Honors - Faculty & Research

Harvard Business Review in 2017 for "Why Do We Undervalue Competent Management?” with Nicholas Bloom and John Van Reenen. Andy Wu : Winner of the 2018 Best Conference Paper Award from the Behavioral Strategy Interest Group of the View Details
  • 04 Feb 2008
  • Research & Ideas

Putting Entrepreneurship in the Social Sector

health care. But the truth is that many of these efforts, despite best intentions, have not solved the issues they target, says Harvard Business School professor Jane Wei-Skillern. "Traditional approaches are still falling short,... View Details
Keywords: by Sean Silverthorne
  • 25 Apr 2018
  • Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

Hroe Large American companies are less racially integrated today than a generation ago—in fact, businesses have returned to the bleaker segregation levels of the 1970s, new research shows. This racial division among companies was a... View Details
Keywords: by Dina Gerdeman
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

facing several acute problems: a conflict between his director of marketing and his director of field operations; a dramatic increase in prices by a key supplier; and a major strategic alliance that does not... View Details
Keywords: Martha Lagace