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- All HBS Web
(2,244)
- People (4)
- News (264)
- Research (1,725)
- Events (9)
- Multimedia (7)
- Faculty Publications (923)
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Building a Culture of Awareness and Accountability in your Organization - Recruiting
Instead, we should humble ourselves and recognize what we have to learn and understand that we will continue to make mistakes,” said Manso-Brown. Understand the Value “Diversity has been proven to improve organizational effectiveness, but... View Details
- 10 Feb 2021
- Blog Post
What You Can Do to Create an Anti-Racist Organization
winter of 2021, that national conversation continues, but what have we done, and what can we continue to do, as individuals and organizations to make meaningful progress? Danika Manso-Brown (HGSE ’18), Founder of Manso Brown Group and co-founder of Spoken Verb, a... View Details
- 01 Mar 2019
- News
The One That Got Away
improved experience. I’ve since learned to trust my instincts on founders and markets more and not overthink it, especially when it comes to those very early-stage investments. Bejul Somaia (MBA 1998) Lightspeed India Partners Speak Up,... View Details
- Web
2025 Reunion Presentations - Alumni
do it is challenging and failure means performance gaps between employees. How can you improve knowledge sharing on the teams you lead? Using the case "Clear Link Technologies, LLC: Driving Sales with Peer... View Details
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
platform owners may target the most successful complementors so as to appropriate value from their innovations, or they may target poor performing complementors to improve the platforms' overall quality.... View Details
Keywords: Dina Gerdeman
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
neither upsell the customer to a device that may suit their needs better or make complementary sales of cables and ancillary devices that may improve the experience, and that customers are unlikely to buy online themselves. On a broader... View Details
- 31 May 2011
- First Look
First Look: May 31
performance of business units can be evaluated using measures of economic value creation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211061-PDF-ENG China Environment Fund: Doing Well by Doing Good Christopher Marquis and... View Details
Keywords: Sean Silverthorne
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
incentives to cooperate in cyberspace. (Maintain your belief that conflict is a healthy spur to higher performance; let the victor get the spoils.) Keep reminding divisions that they are separate businesses because they are different, and that's that. Compare your... View Details
Keywords: by Rosabeth Moss Kanter
- Web
Diversity on Teams: Our Own Harvest - Race, Gender & Equity
interviewing, vetting, and onboarding candidates, when and how do we collect insight/feedback so we can improve upon our methods? How does an environment become conducive to a range of human experiences in an increasingly complex world?... View Details
- 01 Jun 2005
- News
Bringing Hope to a Violent Land
nomads, the students had assembled to perform a welcoming ceremony for Van Gerpen and other guests. Among the school’s four grades and seventy children were only a handful of girls, most of them very young. “For Class 3, behind a line of... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details
- 12 Sep 2006
- First Look
First Look: September 12, 2006
chairman and CEO of Morgan Stanley as a result of poor performance and cultural problems, as well as his relationship to the board of directors. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=405105... View Details
Keywords: Sean Silverthorne
- Web
Terms of Use - HBS Online
not to offer any credential or other acknowledgment for some Programs. In addition, Harvard Business School Online may decide in its sole discretion whether to provide a record concerning a participant’s performance in a Program. The... View Details
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with data on gentrification from the Census,... View Details
Keywords: Sean Silverthorne
- 15 Jul 2008
- First Look
First Look: July 15, 2008
earnings quality than those that do not have PE sponsorship, engage less in earnings management and report more conservatively both before and after the IPO. Further, PE-backed firms that are majority-owned by PE sponsors exhibit superior long-term stock price View Details
Keywords: Martha Lagace
- Web
2019 Symposium - Race, Gender & Equity
Hussain, who have all influenced her work. Ganavya holds graduate degrees in performance (Berklee College of Music), and ethnomusicology (UCLA). She is currently doing her PhD (Harvard), studying Creative Practice and Critical Inquiry.... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
to improved efficiency and productivity. Yet you write that there are dangers in overdoing it. How so? Schlesinger: Technology can be used effectively to replace low-contact service work. But when Starbucks introduced a faster, larger... View Details
- 01 Apr 2022
- Blog Post
Climate Stories Episode #3: Keith Kinch, BlocPower
set the bar for the next 15 to 25 cities that follow its lead.” For Kinch and Baird, BlocPower’s mission is no less than improving the health and safety as well as the economies of low income neighborhoods like those in which they grew... View Details
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
point. "His hands perform a rapid-fire ballet of encouragement: palms outstretched to reassure the uncertain student, wrists moving in quick circles to urge onward the confident," noted a 1976 article in the Harvard Gazette.... View Details
- 01 Mar 2008
- News
Classroom Legend
to emphasize a point. “His hands perform a rapid-fire ballet of encouragement: palms outstretched to reassure the uncertain student, wrists moving in quick circles to urge onward the confident,” noted a 1976 article in the Harvard... View Details