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  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

Philips had strong equity in the healthcare technology space due to its extensive portfolio of medical devices and related software sold primarily to hospitals. Philips designed the first two apps for the platform (eCareCoordinator and... View Details
Keywords: Sean Silverthorne
  • 31 Aug 2010
  • First Look

First Look: August 31

interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change with intrapersonal diversity is related to improved project performance,... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

understanding of organizing processes in bureaucratic organizations, but not in community forms. More specifically, we know little about how communities producing collective goods govern themselves. With a multi-method study of one open source View Details
Keywords: Martha Lagace
  • 28 Apr 2022
  • Blog Post

Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities

creation of the charging infrastructure,” she said. “I’d love to see equitable gender parity in the auto space from engineers to software designers to infrastructure technicians.” Erika is particularly concerned about the safety issues... View Details
  • 01 Sep 2007
  • News

To The Rescue

call center. There are three different components: emergency management, research, and an institute. The first is the most immediately transformative. Using sophisticated software developed by Satyam, 108 operators use GPS and mobile... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

Modularity in Software Ecosystems: How SugarCRM's IP and Business Model Shape Its Product Architecture Authors:Watl, Josef, Joachim Henkel, and Carliss Y. Baldwin Publication:Software Business: Proceedings of the Third International... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

and software programs have been helping teachers better manage their time so that they can spend less energy on administrative work and more on teaching. "This is probably the least sexy of the innovations we looked at," says... View Details
Keywords: by Michael Blanding; Education
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

would have wanted our target is still have 275 million euro synergies and to do these synergies we have people leave the firm we change the premises we discontinue using some software and so on." Although actually sharing good news... View Details
Keywords: by Dina Gerdeman
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

on? Are they concentrated in a specific industry or business type? A: Inventors can file for patents in many technology fields, ranging from chemicals and drugs to computer software to agricultural machinery. Immigrant contributions are... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

and withhold by exception." Have private-sector firms undergone similarly rapid, wholesale reinvention? A: I would say that IBM's transformation under Lou Gerstner (MBA '65), with its shift from hardware to software and services, is... View Details
Keywords: by Garry Emmons; Service
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

GeoMatch software application. The team built algorithms that predicted places where refugees were most likely to find work, which they considered one of the best indicators of a family’s success in assimilating. Their second goal: To... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 08 Nov 2021
  • Blog Post

Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)

where his passion for entrepreneurship was reignited and he founded a software company, Certant, in 1999 after graduation. Shortly thereafter, the dotcom bubble burst and Certant ran out of funding. However, the co-founders and team... View Details
Keywords: Entrepreneurship; Consumer Products / Retail
  • 01 Dec 2012
  • News

Taking Time to Make Time

goal is a great marketing plan or a brilliant idea for a software system, it doesn't matter if it took 2 hours or 20 hours. The client is paying for the quality of the solution. What do you think about the issue of flexible work hours?... View Details
Keywords: Time management
  • 25 Oct 2016
  • First Look

October 25, 2016

set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for errors, fraud, and operational... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

fund Sachem Head Capital, led by founder Scott Ferguson, launched an activist campaign at computer aided design (CAD) software maker Autodesk. The activist campaign, waged mainly in private, was over Autodesk's lackluster financial... View Details
Keywords: Dina Gerdeman
  • February 2021 (Revised June 2021)
  • Case

Brainlab: Imaging a MedTech Future

By: Regina E. Herzlinger, Gregory P. Licholai and Federica Gabrieli
Can Brainlab, a privately held firm, compete with giants like Medtronic and Amazon in delivering the Digital Operating Room of the future? The CEO is pondering solutions for secure exchange of medical information, pricing a new robotic imaging device, and reorganizing... View Details
Keywords: Surgery; Robotics; Health Care; Private Healthcare; Pricing; Technology Platform; Acquisition; Business Growth and Maturation; Growth and Development Strategy; Business Strategy; Corporate Strategy; Corporate Entrepreneurship; Health Care and Treatment; Health; Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Applications and Software; Information Infrastructure; Information Technology; Digital Platforms; Health Industry; Europe; Germany; Munich
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  • July 2020
  • Technical Note

Digital Natives Growing Without a Sales Force

By: Das Narayandas, Michael Norris and Amram Migdal
This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their... View Details
Keywords: Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Information Technology Industry; Australia; North and Central America; United States; Illinois; Chicago; California; San Francisco
Related
  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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  • 15 Mar 2016
  • First Look

March 15, 2016

intelligent software for efficient order delivery, and a customer friendly online interface. Ocado's customer base had expanded beyond the wealthy to include middle-income consumers; even with a delivery charge, grocery shopping through... View Details
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

years building P&G's Chinese operation rather than the core detergent business. IBM's Sam Palmisano was a champion of software and open systems at a time when Big Blue was essentially a closed-system, hardware-oriented company. To... View Details
Keywords: Sean Silverthorne