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  • All HBS Web  (2,959)
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  • All HBS Web  (2,959)
    • People  (1)
    • News  (659)
    • Research  (1,850)
    • Events  (9)
    • Multimedia  (6)
  • Faculty Publications  (1,232)
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  • Web

Fostering Candor in Teams and Organizations - Recruiting

Insights & Advice 07 Jul 2023 Fostering Candor in Teams and Organizations Becca Carnahan Author HBS Team tag All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice Recruiting Strategies Candidates consider many... View Details
  • Web

Souvenirs & Novelties - The Art of American Advertising

Competitiveness Recruit Alumni Recruiting MBA Recruiting Recruiting Resources Alumni Bulletin Baker Library | Bloomberg Center Business History Review Harvard Business Publishing Harvard Business Review HBS Working Knowledge Close Harvard... View Details
  • 01 Sep 2004
  • News

Richard J. Stillman (MBA 1940)

first entered the Olympics competition in 1996. A frequent speaker on finance, investment, and General Patton, Stillman is president of R.J. Stillman Company, his writing and publishing operation. HBS was a memorable experience for me, in... View Details
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Two years ago, talking about how the Internet changed absolutely everything was the height of fashion. Today it's hard to conceal a smirk when someone mentions a term like e-leadership. Although it's fine to enjoy a good chuckle at the... View Details
Keywords: by Melissa Raffoni
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

assessments came from correspondents like Neil Sheehan and David Halberstam. McNamara published a book years after he retired to reassess the Vietnam War and his role in it as secretary of defense. His main theme was the failure to... View Details
Keywords: by Martha Lagace
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

a Highly Elusive, Marginal, and Illegal Practice" will be published in a forthcoming issue of Sociologie du Travail. Sean Silverthorne: What are homers and how prevalent is the practice? Can you give some examples? Michel Anteby:... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

2018 Oakland, CA: Berrett-Koehler Publishers Trust: Creating the Foundation for Entrepreneurship in Developing Countries By: Khanna, Tarun Abstract— Entrepreneurs in developing countries who assume they will have the same legal,... View Details
Keywords: Dina Gerdeman
  • November–December 2022
  • Article

The Value of Descriptive Analytics: Evidence from Online Retailers

By: Ron Berman and Ayelet Israeli
Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we find an... View Details
Keywords: Descriptive Analytics; Big Data; Synthetic Control; E-commerce; Online Retail; Difference-in-differences; Martech; Internet and the Web; Analytics and Data Science; Performance; Marketing; Retail Industry
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Berman, Ron, and Ayelet Israeli. "The Value of Descriptive Analytics: Evidence from Online Retailers." Marketing Science 41, no. 6 (November–December 2022): 1074–1096.
  • June 2001
  • Case

GetConnected

By: Jay O. Light and Daniel J. Green
An embryonic Internet-based telecom marketing firm considers its first (seed) round of funding. They are choosing between a fixed price round and a discounted convertible round. View Details
Keywords: Internet and the Web; Financing and Loans; Business Startups; Telecommunications Industry
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Light, Jay O., and Daniel J. Green. "GetConnected." Harvard Business School Case 201-010, June 2001.
  • 14 Apr 2022
  • Blog Post

Trust the Process, and Trust Yourself Even More: Interview with Wellness and Empowerment Leader, Dilan Gomih (MBA 2019)

Professional Development who gave her a sounding board and new perspective, and ultimately decided to make the scary but exciting jump back into the industry she loved. Her next role was as the Director of Strategic Initiatives at... View Details
  • April 2018
  • Supplement

Flipkart (B): The Ongoing Battle for India's E-Commerce Market

By: Sunil Gupta, Das Narayandas and Rachna Tahilyani
In 2017, both Flipkart and Amazon claimed leadership position in India's recently concluded key annual festive season sale, but it was too early to declare victory. Amazon continues to invest heavily in India. Competition from newer players is increasing. Media reports... View Details
Keywords: Digital Platforms; Internet and the Web; Competition; Retail Industry; India
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Gupta, Sunil, Das Narayandas, and Rachna Tahilyani. "Flipkart (B): The Ongoing Battle for India's E-Commerce Market." Harvard Business School Supplement 518-097, April 2018.
  • September 2006 (Revised August 2007)
  • Case

Warner Bros. and BitTorrent

Involves the copyright issues associated with Bram Cohen's revolutionary program BitTorrent, which makes it possible to transfer very large files, such as movies, at a high speed over the Internet. The program, which is available for free over the Internet, is used for... View Details
Keywords: Technological Innovation; Copyright; Lawfulness; Distribution; Internet and the Web; Motion Pictures and Video Industry
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Bagley, Constance E., and Reed Martin. "Warner Bros. and BitTorrent." Harvard Business School Case 807-012, September 2006. (Revised August 2007.)
  • July 2014
  • Article

Diasporas and Outsourcing: Evidence from oDesk and India

By: Ejaz Ghani, William R. Kerr and Christopher Stanton
This study examines the role of the Indian diaspora in the outsourcing of work to India. Our data are taken from oDesk, the world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name... View Details
Keywords: Diaspora; Outsourcing; oDesk; Networks; Job Cuts and Outsourcing; Diasporas; Internet and the Web; Ethnicity; Service Industry; South Asia; India
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Ghani, Ejaz, William R. Kerr, and Christopher Stanton. "Diasporas and Outsourcing: Evidence from oDesk and India." Management Science 60, no. 7 (July 2014): 1677–1697.
  • May 2000 (Revised August 2000)
  • Case

Service and Value in e-Commerce

This collection of readings illustrates the importance of service and logistics in e-commerce, focusing on e-Toys' disastrous 1999 holiday season. View Details
Keywords: Valuation; Internet and the Web; Service Operations; Logistics; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry
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Hallowell, Roger H. "Service and Value in e-Commerce." Harvard Business School Case 800-384, May 2000. (Revised August 2000.)
  • March 1998 (Revised June 1999)
  • Case

DigitalThink: Building a Sales Force

By: Michael J. Roberts, Joseph B. Lassiter III and Christina L. Darwall
A broad set of issues faces a young company in the Internet-based training business as it begins to sell its product to corporate customers. Issues include: profile of attractive candidates, compensation, definition of territory, definition of quotas, and role of... View Details
Keywords: Internet and the Web; Salesforce Management; Business Startups; Service Industry
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Roberts, Michael J., Joseph B. Lassiter III, and Christina L. Darwall. "DigitalThink: Building a Sales Force." Harvard Business School Case 898-193, March 1998. (Revised June 1999.)
  • June 2018
  • Case

The Grommet in 2018

By: Lynda M. Applegate, Karen Gordon Mills and Lena Goldberg
The Grommet, an online product launch platform, was at the brink of scaling its business. The Grommet's daily launch and sale of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched... View Details
Keywords: Retail; Value Capture; Internet and the Web; Entrepreneurship; Product Launch; Value; Retail Industry
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Applegate, Lynda M., Karen Gordon Mills, and Lena Goldberg. "The Grommet in 2018." Harvard Business School Case 818-132, June 2018.
  • 01 Sep 2012
  • News

Noted & Quoted

“Why don’t they have cassettes with books on them? We have to have that.” —Anthony Schulte (MBA 1953), former Random House executive, quoted in his obituary. (New York Times, June 25, 2012) View Details
Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 01 Sep 2017
  • News

Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up

MORE Farzad on the lasting allure of 1980s Miami on the Skydeck podcast MORE Farzad on the lasting allure of 1980s Miami on the Skydeck podcast The Bookshelf Journalist Roben Farzad (MBA 2005) on his new nonfiction tale, Hotel Scarface: Where Cocaine Cowboys Partied... View Details
Keywords: April White; Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 10 Mar 2016
  • News

"Smarter, Faster, Better": An Interview with Author Charles Duhigg

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)
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