Publications

10 May 2011
First Look

First Look: May 10

Perspective on Ambidexterity: Structural Differentiation and Boundary Activities Authors:Sebastian Raisch and Michael L. Tushman Abstract This paper explores the shifting nature of differentiation and integration in organizations... View Details

Keywords: Sean Silverthorne

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

although structure is undoubtedly an impediment to the process, an even bigger barrier is managers' outdated understanding of strategy. At the heart of the problem is a failure to recognize that although the past three decades have... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

January 2011 (Revised November 2015)
Case

The National Geographic Society (A)

By: David A. Garvin and Carin-Isabel Knoop

In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of... View Details

Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry

30 Jan 2019
What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

the structure of the industries in which their firms competed. Bogle and Kelleher died earlier this month, more than 40 years after each made their mark on the competitive landscape by leading organizations... View Details

Keywords: by James Heskett; Air Transportation; Financial Services

19 Feb 2013
First Look

First Look: Feb. 19

have become quite influential and controversial in the technology industries they touch. The goal of this paper is to shed light on the role and efficiency tradeoffs of these new patent intermediaries. Finally, we offer a provisional... View Details

Keywords: Sean Silverthorne

01 Oct 2013
First Look

First Look: October 1

practicing executives in case learning. The work is built on the foundation of HBS field cases employing the monomyth "hero's journey" classic story structure along with the creation of associated fictional case characters... View Details

Keywords: Sean Silverthorne

09 Jun 2023
Blog Post

Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging

Action and Accountability Prospective employees will also want to understand the structural and financial commitments your organization is making toward diversity, inclusion, and belonging. “Most people who are deeply passionate about... View Details

Keywords: All Industries

04 Jan 2012
First Look

First Look: January 4

nonfinancial information that has not yet been provided. Globalization and Beauty: A Historical and Firm Perspective Author:G. Jones Publication:EurAmerica 41, no. 4 (December 2011) Abstract This paper uses the beauty industry to explore... View Details

Keywords: Carmen Nobel

22 Mar 2011
First Look

First Look: March 22

management, specialization of financial intermediation, and marketing methods. The contributors—leaders in business, government, academia, and the nonprofit sector—discuss new research and ideas about the future of credit markets, including how improvements might be... View Details

Keywords: Sean Silverthorne

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

industries that can be anybody, anywhere. While some observers have dismissed the phenomenon as exclusive to "a few crazy Internet companies in California," the reality is this: the value of corporate incumbency these days is... View Details

Keywords: by Staff

01 Oct 1996
News

Leading In a New Era

structure up-to-date. Last year, Boise Cascade announced its most profitable year ever, with earnings of $352 million on sales of $5 billion. At about the same time that Harad's company was struggling against declining profits, across the... View Details

Keywords: Nancy O. Perry

December 1999 (Revised April 2002)
Case

International Business Machines Corporation (A)

By: David F. Hawkins

Perform financial ratio analysis to identify changes in IBM's business mix and profitability. Teaching purpose: Ratio analysis. View Details

Keywords: Information Infrastructure; Capital Structure; Performance Efficiency; Business Earnings; Business Model; Private Sector; Commercialization; Computer Industry; Computer Industry

01 Apr 2002
News

Charting the Luminary Leadership in Professional Service Firms

of the factors that drive success in an industry that attracts 65 percent of MBA graduates from leading business schools — many of whom eventually leave to run organizations of their own. With revenues approaching a trillion dollars,... View Details

Keywords: professional service firms; Publishing Industries (except Internet); Publishing Industries (except Internet)

February 2010 (Revised December 2010)
Case

Google Inc. (Abridged)

By: Benjamin Edelman and Thomas R. Eisenmann

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo, Microsoft, and others. Asks what Google should do next. One... View Details

Keywords: Business Model; Corporate Entrepreneurship; Corporate Governance; Organizational Culture; Organizational Structure; Competitive Strategy; Search Technology; Web Services Industry