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  • All HBS Web  (7,027)
    • People  (15)
    • News  (1,980)
    • Research  (4,268)
    • Events  (45)
    • Multimedia  (112)
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  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
  • 09 Mar 2023
  • Blog Post

African American Student Union Spotlight on Joint Degrees

and the AASU community. Coming to business school you hear so much about the opportunity to meet incredibly accomplished and motivated individuals. I think what gets lost in all that, however, is just how incredible my classmates are as View Details
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Moss Kanter discussed in a preface to a collection of Follett's works, Follett was way ahead of her time. She was admittedly a utopian and romantic, but she had a profound appreciation for human relations and was one of the earliest... View Details
Keywords: by Martha Lagace; Education
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too inflexible. Benefits?—forget it!... View Details
Keywords: by Julia Hanna; Retail
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Organizations and Human Resources at Université du Québec à Montréal; and Wharton doctoral candidate Serenity Lee. "Sharing information about one’s personal lifestyle and beliefs online with the wrong colleague may expose employees to... View Details
Keywords: by Rachel Kim Raczka
  • 12 Nov 2012
  • Research & Ideas

Pay Workers More So They Steal Less

majority of CFOs for internal corporate control, emphasizes that adequate human resource practices such as "competitive compensation programs" play an important role in preventing fraud. According to Sandino and Chen, takeaways... View Details
Keywords: by Kim Girard; Retail
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

fast and intuitive, while System 2 decision-making is slow and deliberative. As much as we might want to believe we are thoughtful, rational creatures, the truth is that humans spend most of their time in System 1 thinking. “Most of what... View Details
Keywords: by Michael Blanding
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

at least from its public institutions, China has shown an unmatched ambition to build more of the best, ‘world-class’ universities than anyone else. To this effort it has mobilized both state and private resources, and it has at hand more of the best View Details
Keywords: by Dina Gerdeman; Education
  • 01 Jun 2024
  • News

From Chalkboards to Chatbots

missed and find out what else they recommend,” says Kathryn Fitzgerald, manager of Strategic Research Services at the library—the human in charge of the project that launched last November. Those who are interested in subscribing to it or... View Details
  • 15 Dec 2010
  • Working Paper Summaries

Cognitive Barriers to Environmental Action: Problems and Solutions

Keywords: by Lisa L.Shu & Max H. Bazerman
  • January 2025
  • Case

GE Appliances 2025: Energizing Change

By: Rosabeth Moss Kanter and Jacob A. Small
At the turn of 2025, Kevin Nolan, CEO of GE Appliances following its acquisition by Chinese appliance giant Haier in 2016, is reviewing progress toward his net zero carbon vision for homes, which would otherwise exacerbate the global warming climate crisis. An... View Details
Keywords: Mergers and Acquisitions; Transformation; Climate Change; Environmental Sustainability; Technological Innovation
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Kanter, Rosabeth Moss, and Jacob A. Small. "GE Appliances 2025: Energizing Change." Harvard Business School Case 325-089, January 2025.
  • 2017
  • Chapter

Institutional Theory and the Natural Environment: Building Research Through Tensions and Paradox

By: P. Devereaux Jennings and Andrew J. Hoffman
The focus of institutional theory is directed towards an understanding of situations where context is strong and binding, yet subtly experienced; where agency is often diffuse, embodied in an arrangement or system of actors rather than in an individual; and where... View Details
Keywords: Institutional Theory; Natural Environment; Research
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Jennings, P. Devereaux, and Andrew J. Hoffman. "Institutional Theory and the Natural Environment: Building Research Through Tensions and Paradox." Chap. 29 in The SAGE Handbook of Organizational Institutionalism. 2nd ed. Edited by Royston Greenwood, Christine Oliver, Thomas B. Lawrence, and Renate E. Meyer, 759–785. Thousand Oaks, CA: SAGE Publications, 2017.
  • August 1975 (Revised July 1983)
  • Case

Lincoln Electric Co.

By: Norman A. Berg
Covers the strategy and management practices of the world's largest manufacturer of welding equipment. Discusses the compensation system and company culture, and the leadership style of management. View Details
Keywords: Construction; Compensation and Benefits; Leadership Style; Business or Company Management; Organizational Culture; Business Strategy; Manufacturing Industry
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Berg, Norman A. "Lincoln Electric Co." Harvard Business School Case 376-028, August 1975. (Revised July 1983.)
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

business practices that employ AI Apart from restrictions on human behavior, I doubt that any regulations on AI could be very effective." Rafael Fernandez MacGregor said, "I see one simple regulation to begin with. ‘You break it, you pay... View Details
Keywords: by James Heskett
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

incentives are disproportionately tied to stock price. Surprise Seven: You Are Still Only Human Warning signs: You give interviews about you rather than about the company. Your lifestyle is more lavish or privileged than that of other top... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 05 Sep 2019
  • News

Making the Right Technical Hire

  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

through on the threat to someone with greater power. This dynamic often plays out in corporate hiring decisions. In many companies, new recruits must negotiate their compensation with the human resources (HR) department rather than with... View Details
Keywords: by Deepak Malhotra
  • 01 Mar 2024
  • News

The War Within

touted from the highest levels of government. Last December, Ukrainian first lady Olena Zelenska launched the “How Are You?” campaign to destigmatize mental health care. “Against the background of daily alarming news, missile attacks, View Details
Keywords: Janelle Nanos; illustration by Daniel Bejar
  • October 2003
  • Case

Henry Tam and the MGI Team

By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
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Polzer, Jeffrey T., Ingrid Vargas, and Hillary Anger Elfenbein. "Henry Tam and the MGI Team." Harvard Business School Case 404-068, October 2003.
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