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  • All HBS Web  (13,425)
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  • December 2002 (Revised February 2005)
  • Case

McKinsey and Company: An Institution at a Crossroads

By: Ashish Nanda
This case tracks McKinsey's evolution from its origin in 1926 to 2002, emphasizing the institutional heritage of the firm. It closes with a description of the challenges facing the firm's leadership in 2002. View Details
Keywords: Leadership; Growth Management; Organizational Culture; Service Industry
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Nanda, Ashish, and Kelley Elizabeth Morrell. "McKinsey and Company: An Institution at a Crossroads." Harvard Business School Case 903-080, December 2002. (Revised February 2005.)
  • March 2010 (Revised October 2018)
  • Case

Toby Johnson (A): Leading After School

By: Boris Groysberg, Leslie Danford, Amy Lodge and Tereh Sayles
After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing-manager... View Details
Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Compensation and Benefits; Business or Company Management
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Groysberg, Boris, Leslie Danford, Amy Lodge, and Tereh Sayles. "Toby Johnson (A): Leading After School." Harvard Business School Case 410-103, March 2010. (Revised October 2018.)
  • 11 Oct 2017
  • News

Forged in Crisis

  • January 2020 (Revised October 2021)
  • Case

Zara: An Integrated Store and Online Model (A)

By: Antonio Moreno
In 2010, amidst the growth of ecommerce and the emergence of new, purely online, fashion players, Zara launched its first online store, Zara.com. Since then, Zara’s online business had grown at a fast pace. By 2018, 12% of Inditex Group’s total sales came from the... View Details
Keywords: Stores; Integration; Operations; Business Model; Strategy; E-commerce; Retail Industry; Fashion Industry; Europe
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Moreno, Antonio. "Zara: An Integrated Store and Online Model (A)." Harvard Business School Case 620-073, January 2020. (Revised October 2021.)
  • 25 Apr 2022
  • News

What Other CEOs Can Learn from Elon Musk’s Aggressive, Unorthodox Twitter Takeover

    Nii Narku Quaynor

    Keywords: Internet Provider
    • 2010
    • Working Paper

    Creating Leaders: An Ontological Model

    By: Werner Erhard, Michael C. Jensen and Kari L. Granger
    The sole objective of our ontological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any leadership... View Details
    Keywords: Leadership Development; Goals and Objectives; Science; Attitudes; Perspective
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    Erhard, Werner, Michael C. Jensen, and Kari L. Granger. "Creating Leaders: An Ontological Model." Harvard Business School Working Paper, No. 11-037, October 2010.
    • 09 Feb 2021
    • Cold Call Podcast

    Developing Resilience on the Path to Becoming a CEO

    Keywords: Re: Tsedal Neeley; Information Technology; Technology

      Roberto Setubal

      Keywords: Financial Services
      • 05 Jun 2014
      • News

      The Misunderstood Art of Leading an Innovative Culture

      • Oct 2020
      • Other Presentation

      How to Lead in a Crisis

      By: Amy C. Edmondson
      Humility, transparency and urgency are the keys to successfully steering an organization—big or small—through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion. View Details
      Keywords: Psychological Safety; COVID-19; Leadership; Crisis Management
      Citation
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      Edmondson, Amy C. "How to Lead in a Crisis." In The Way We Work Series. TED Talks, October 2020.
      • 23 Nov 2018
      • News

      The Founder of Panera Bread Explains the Economic Forces That Led to Trump

      • November – December 2009
      • Article

      Learning by Design: Developing an Engine for Transforming Your Company

      By: Michael Beer and Magnus Finnstrom
      Traditional leadership development programs often fail to achieve the desired results because they don't focus on learning linked to the company's business strategy and the real day-to-day challenges facing managers. The experience of Sweden-based industrial... View Details
      Keywords: Leadership Development; Programs; Learning; Failure; Business Strategy; Organizations; Transformation; Problems and Challenges; Design; Sweden
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      Beer, Michael, and Magnus Finnstrom. "Learning by Design: Developing an Engine for Transforming Your Company." Leadership in Action (November–December 2009).
      • Video

      Challenging Conventional Wisdom: What and How HBS Alumnae are Doing

      • 12 PM – 1 PM EST, 06 Nov 2018
      • Webinars: Trending@HBS

      China in the Age of Xi Jinping: Domestic Changes and Global Ambitions

      China's outward push will remake the global economic and political environment, and business leaders need an understanding of China's leadership to navigate this new world. Join Associate Professor Rithmire to discuss the evolution of the business landscape in China. View Details

        Kathleen L. McGinn

        Kathleen L. McGinn

        Professor Kathleen L. McGinn, Baker Foundation Professor and Cahners-Rabb Professor of Business Administration (emeritus) at Harvard Business School, has served in various leadership roles at HBS, including Research... View Details

        • 23 Nov 2022
        • News

        The Myth of the Brilliant, Charismatic Leader

        • December 2010
        • Supplement

        Rackspace Hosting (2000)

        By: W. Earl Sasser, James L. Heskett and Tom Ryder
        The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details
        Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry
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        Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.
        • Clubs

        General Management & Operations Club

        Keywords: Manufacturing; General Management
        • 03 Aug 2016
        • What Do You Think?

        How Can We Hold the “Leadership Industry” Accountable?

        Why Does the Leadership Industry Continue to Thrive? The unstated assumption underlying most of responses to this month’s column is that the leadership industry has done little or nothing to improve View Details
        Keywords: by James Heskett; Education
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