Publications

01 Mar 2013
News

Learning from Lincoln

June 2014
Case

Starbucks Coffee Company: Transformation and Renewal

By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris

Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details

01 Apr 2025
Blog Post

HBS Career Journeys | Alan Neider (MBA 2024)

Alan Neider (MBA 2024) discusses how the HBS community supported his journey pursuing a non-traditional MBA career path, leading to impactful public sector roles and the Leadership Fellows program. View Details

November 1988 (Revised January 1996)
Case

Note on Management of Crisis

By: Rosabeth M. Kanter

Intended to be used in cases dealing with crisis management and gives students a more theoretical perspective on leadership during volatile periods of business activity. Written to accompany the Lucky Stores case series. View Details

Keywords: Crisis Management; Leadership; Management; Theory

13 May 2015
News

Discussing gender diversity

01 Nov 2017
News

Should Pharmaceutical Companies Face Legal Action For The Opioid Epidemic?

November 2005 (Revised May 2007)
Case

Leading Change at Simmons (A)

By: Tiziana E. Casciaro, Amy C. Edmondson, Stacy McManus and Kate Roloff

Explores the challenge of managing large-scale organizational change at Simmons, an old and established company that manufactures and distributes mattresses. The new CEO, Charlie Eitel, hired to turn the organization's performance around, considers whether to implement... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Leading Change; Employee Relationship Management; Manufacturing Industry; Consumer Products Industry; United States

08 Aug 2018
Blog Post

Hands-on Experience in Hospitality

Before I came to HBS, I worked in consulting. I knew that I wanted a different experience for my summer and looked at multiple leadership development programs. One stood out: Marriott’s Management Acceleration Program. With Marriott, I’m... View Details

Keywords: Hospitality

April 2019
Case

Walmart Update, 2019

By: David B. Yoffie and Daniel Fisher

In 2019 Walmart was still the world's largest company, with over $500 billion in annual revenue and operations around the world. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling to find the right growth strategy. Facing a... View Details

Keywords: E-Commerce Strategy; Strategy; Competitive Strategy; Business Growth and Maturation; Growth and Development Strategy; Global Range; Business Strategy; Corporate Strategy; E-commerce; Retail Industry

January 1995 (Revised September 2011)
Case

Charlotte Beers at Ogilvy & Mather Worldwide (A)

By: Herminia M. Ibarra and Nicole Sackley

Examines Beer's actions on assuming leadership of Ogilvy & Mather Worldwide, the world's sixth largest advertising agency, during a period of rapid industry change and organizational crisis. Focuses on how Beers, the first outsider CEO, engages and leads a senior team... View Details

Keywords: Organizational Change and Adaptation; Leadership; Advertising; Organizational Structure; Advertising Industry

August 2005 (Revised February 2007)
Case

Martin Luther King, Jr.: A Young Minister Confronts the Challenges of Montgomery

By: William W. George, Rick Buhrman and Andrew N. McLean

As the Montgomery Bus Boycott starts, the young Martin Luther King Jr. faces challenges to his leadership goals, strategic vision, and personal and family safety. Makes extensive use of King's own words and writings and builds a portrait of a young, talented, and... View Details

Keywords: Decision Making; Education; Values and Beliefs; Biography; Leadership; Personal Development and Career; Family and Family Relationships; Alabama

Jan 10 2023
Interview

Nurture Flexibility in Yourself, Your Team, and Your Strategy

Program

Leading in the Digital Era

that can transform your organization, deliver more value, and build competitive advantage, you will benefit from cutting-edge research into the culture of companies and leaders undergoing digital transformation. This program is offered in cooperation with the HBS View Details

June 2008
Case

Starbucks Coffee Company in the 21st Century

By: Nancy F. Koehn, Marya Lisl Hill-Popper Besharov and Katherine Miller

The case explores the opportunities and challenges confronting Starbucks in the early 21st century. For more than 15 years, Starbucks has grown swiftly and successfully, helping create a large, dynamic market for specialty coffee, building one of the world's most... View Details

Keywords: Business Model; Economy; Growth Management; Brands and Branding; Corporate Social Responsibility and Impact; Competition

17 Dec 2021
News

Lead by Empowering Others: Lauren Collins & Frances Frei

13 May 2014
Other Presentation

Creating Shared Value: Becoming a Movement

By: Michael E. Porter

CSV presentation from the 2014 Shared Value Leadership Summit held by FSG. Topics include: shared value momentum, shared value in extractives, and shared value and investors. View Details

Keywords: Investing; Society; New York (city, NY)

13 May 2014
Other Presentation

Creating Shared Value: Becoming a Movement

By: Michael E. Porter and Mark R. Kramer

CSV presentation from the 2014 Shared Value Leadership Summit held by FSG. Topics include: shared value momentum, shared value in extractives, and shared value and investors. View Details

Keywords: Extractive Industries; Investing; Investment; Creating Shared Value; Society; Mining Industry; Energy Industry; New York (city, NY)