Publications

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

Shannon O'Donnell, a research associate at Harvard Business School. "At the workshop, Paul asked each member of the group to talk about a part of the music that was particularly meaningful and the challenges involved in coordinating... View Details

Keywords: by Martha Lagace; Music

September 1984 (Revised September 1993)
Case

Nestle S.A.: International Marketing (A)

By: John A. Quelch

A senior manager at Nestle's headquarters is reviewing the role of the central marketing staff with respect to Nestle's operating companies around the world. Two specific examples of the role of the central staff in guiding the advertising and packaging decisions of... View Details

Keywords: Globalized Firms and Management; Organizational Design; Organizational Structure; Marketing; Operations; Advertising; Management Teams; Food and Beverage Industry; Food and Beverage Industry; Switzerland

14 Jan 2014
First Look

First Look: January 14

physical assets (such as health records); combining data within and across industries (to, say, coordinate supply chains); trading data (as mobile providers do with information on users' whereabouts); and... View Details

Keywords: Sean Silverthorne

March 2011
Teaching Note

First Boston's Union Carbide Deal: Acquiring a New Client (TN)

By: Robert G. Eccles and Penny Rossano

Teaching Note for 897201. View Details

Keywords: Governing and Advisory Boards; Negotiation Offer; Investment Banking; Relationships; Revenue; Capital Structure; Chemical Industry

June 2003 (Revised August 2003)
Case

Pension Policy at The Boots Company PLC

By: Luis M. Viceira and Akiko M. Mitsui

In early 2000, the trustees of the pension scheme at Boots considered a proposal to move 100% of the pension assets into a bond portfolio, which would be passively managed. The Boots Co. PLC was a leading retailer of cosmetics and toiletries in the United Kingdom, and... View Details

Keywords: Performance Productivity; Employees; Asset Management; Capital Structure; Investment Portfolio; Consumer Products Industry; United Kingdom

30 Aug 2011
First Look

First Look: August 30

Henderson and Ryan JohnsonHarvard Business School Case 311-116 Since its 1999 merger Reckitt Benckiser (RB), a global consumer goods company, led by its CEO Bart Becht, developed a reputation for rapid product innovation and industry... View Details

Keywords: Sean Silverthorne

14 Mar 2011
Research & Ideas

Keeping Credit Flowing to Consumers in Need

The credit crunch and subsequent collapse of the nonprime mortgage market claimed many victims, including hundreds of thousands of low- and moderate-income Americans who lost their homes and savings. Today, regulators and policymakers are debating ways to reform the... View Details

Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate

07 Mar 2007
Research & Ideas

How Do You Value a “Free” Customer?

However, without buyers, the firm would have no sellers and vice versa. This kind of situation, which is called a two-sided market, is common in many industries such as real estate and employment services. A traditional model of CLV will... View Details

Keywords: by Sarah Jane Gilbert; Web Services

July 1995 (Revised May 1997)
Case

Nutra Foods

By: David F. Hawkins

An investor reviews his equity investment and asks for help in understanding how the stock splits and dividends impact his investment and the company's stockholders' equity portion of the balance sheet. View Details

Keywords: History; Financial Management; Private Equity; Capital Structure; Valuation; Investment Return; Business and Shareholder Relations; Financial Services Industry; Financial Services Industry

Find at Harvard

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

iyzico to dominate the industry in Turkey within three years of its founding. Having raised A and B rounds from local and institutional investors in 2014 and 2015 respectively, Ozbugutu believes that iyzico could benefit from another... View Details

Keywords: Dina Gerdeman

November 2003 (Revised July 2006)
Case

STAR 2003

By: Thomas R. Piper

A shift in strategy from broadcasting standardized programs throughout its footprint to localized programming necessitates a review of STAR's organizational structure. Growing complexity and a need for local responsiveness point toward adoption of a country-based... View Details

Keywords: Corporate Strategy; Organizational Structure; Management Teams; Decision Choices and Conditions; Organizational Design; Complexity; Entertainment and Recreation Industry; Entertainment and Recreation Industry

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

that the corporate social network had disrupted hierarchical structures and that the site was overloaded with information. To begin to remedy these problems, Høylie’s team modified the group architecture and issued guidance for platform... View Details

Keywords: Dina Gerdeman

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

the structure of managerial capitalism. Our book addresses this growing chasm between today's people and the organizations upon which they must depend for consumption and employment. The last fifty years have seen the rise of a new... View Details

Keywords: by Martha Lagace

July 1994 (Revised March 1995)
Case

Microsoft: Multimedia Publications (B)

By: Marco Iansiti and Ellen Stein

Microsoft is about to release an apparently successful CD-ROM baseball product. The company is trying to determine what product(s) should be developed next, how it should organize itself, and what role it should play in the development of such products. View Details

Keywords: Product Development; Applications and Software; Product Design; Organizational Structure; Product Launch; Business Strategy; Consumer Products Industry; Consumer Products Industry; Washington (state, US)

19 Jun 2013
Research & Ideas

Analyzing Institutions to Solve Big Problems

does not do anything to destroy the underlying rigor." —Rosabeth Moss Kanter In his introductory remarks, Marquis cited the ever-changing health-care industry as an example of why institutional analysis is important. "It is a... View Details

Keywords: by Carmen Nobel & Anna Secino

April 2025
Case

Pouring Oil on Troubled Waters: Vickers Oils and Resolving Family Conflict over Generations

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan

Will Vickers, a seventh-generation (G7) member of the Vickers Family, grappled with a pressing challenge: how to re-integrate family members into the firm to recover lost talent. His father, Peter Vickers, was the lone leader of the Vickers Oils – despite having... View Details

January 2020 (Revised December 2024)
Case

Governing PG&E

By: Lynn S. Paine and Will Hurwitz

The five commissioners of the California Public Utilities Commission (CPUC) listened intently at a public forum in April 2019 as PG&E Corporation’s out-going chairman Richard Kelly described the company’s proposed new board. PG&E, which provided electricity and natural... View Details