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Publications

Publications

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  • All HBS Web  (2,068)
    • News  (376)
    • Research  (1,427)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (626)

Show Results For

  • All HBS Web  (2,068)
    • News  (376)
    • Research  (1,427)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (626)
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  • 27 Mar 2012
  • First Look

First Look: March 27

experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
  • Web

Program Policies - HBS Online

Marketing Strategy Business and Climate Change Winning with Digital Platforms AI Essentials for Business Leading Change and Organizational Renewal Creating Brand Value Strategic Financial Analysis Entrepreneurial Marketing Dynamic Teaming... View Details
  • Web

From the Chief Financial Officer | Annual Report 2024

enhance its offerings. HBP expects a low single-digit percentage increase in revenue for fiscal 2025. To achieve this, the group plans to improve how the organization operates and delivers value to customers, better match its strategies... View Details
  • Web

HBS - Financials | From the Chief Financial Officer

in the prior year, primarily reflecting higher customer acquisition costs amid increased competition in the educational technology market. Total enrollment grew to 40,667 participants, 5 percent higher than the prior year. Although down... View Details
  • 01 Jun 2012
  • News

Around the World

global value chains and global competitors. And recruiting itself became global,” notes Palepu. As the nascent globalization process picked up steam in the 1990s, HBS began to grapple with its implications for the MBA Program, says... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1997
  • News

Made, Not Born: HBS Courses and Entrepreneurial Management

students learn how to apply discipline to the inexact science of valuing private enterprises." Running and Growing the Small Company The dramatic beginnings of entrepreneurial businesses have been much discussed in the media and business... View Details
  • 01 Dec 2010
  • News

The Transformers

idea was to take the best thinking of the for-profit sector and customize it in ways that would actually make it useful for nonprofits,” recalls Bradach. “We really were in uncharted territory and learning as much as we were teaching,”... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • 06 Feb 2025
  • News

How to Judge Your Next Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his... View Details
  • Web

2018 Symposium - Race, Gender & Equity

Management and Organizations from the Kellogg School of Management at Northwestern University. Lumumba Seegars Lumumba Seegars is a doctoral student in Organizational Behavior, a joint program with Harvard Business School and the Department of Psychology. He studies... View Details
  • Web

Year in Review | Annual Report 2024

mission, highest standards, and values of the School. Alumni Achievement Awards Press Release Peter O. Crisp, MBA 1960 Co-Founder & Former Managing Partner, Venrock Associates John B. Hess, MBA 1977 CEO, Hess Corporation Desiree Rogers,... View Details
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

is still an industry, with economic inputs, business models, competitors, value chains, and a dynamic, challenging marketplace. Gaylin examines each of the major segments (Broadway, regional theater, orchestra, opera, and dance) along... View Details
  • 02 Sep 2018
  • News

Havana Rising

them in their home, meeting their family.” That human connection, she says, is often valued above the financial incentive in Cuba. Gordon gives an example: When hiring a group of economists from the University of Havana for a consulting... View Details
Keywords: Dan Morrell; photographed by Eve North
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
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