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Show Results For
- All HBS Web
(3,889)
- People (16)
- News (907)
- Research (2,443)
- Events (24)
- Multimedia (47)
- Faculty Publications (1,821)
- 16 Nov 2010
- News
Seasonal prices are boosting retail sales
- May 2007 (Revised July 2011)
- Background Note
Retail Shopping in 2007: The Net Versus the Mall
By: Stephen P. Bradley, Nancy Bartlett and James Weber
Provides an overview of the retail sector within the United States as online shopping captures an increased percentage of consumer spending. The role of enabling technologies and applications, including comparison shopping sites and recommendation systems, are covered.... View Details
Keywords: Spending; Marketing Channels; Demand and Consumers; Information Technology; Internet and the Web; Retail Industry; United States
Bradley, Stephen P., Nancy Bartlett, and James Weber. "Retail Shopping in 2007: The Net Versus the Mall." Harvard Business School Background Note 707-566, May 2007. (Revised July 2011.)
- 2001
- Other Unpublished Work
Linking Operations and Finance in Retailing
By: A. Raman, Vishal Gaur and Marshall Fisher
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
advances in information technology, a revolution has been taking place in retailing during the past two decades, and nowhere more so than in the apparel and textile sectors. The first to chronicle these changes and their implications in... View Details
- June 2021
- Technical Note
U.S. Retail Real Estate in 2020
By: José B. Alvarez, Jim Sylvia and David Lane
Alvarez, José B., Jim Sylvia, and David Lane. "U.S. Retail Real Estate in 2020." Harvard Business School Technical Note 521-030, June 2021.
- September 1991
- Article
Retail Pricing: Does Channel Length Matter
By: R. Lal and Anne Coughlan
Keywords: Price
Lal, R., and Anne Coughlan. "Retail Pricing: Does Channel Length Matter." Managerial and Decision Economics (September 1991).
- 02 Nov 2015
- News
When Retail Prices Cross the Line
- March 1979
- Background Note
Note on Types of Retail Stores
By: Hirotaka Takeuchi
Keywords: Retail Industry
Takeuchi, Hirotaka. "Note on Types of Retail Stores." Harvard Business School Background Note 579-168, March 1979.
- 2016
- Working Paper
The Impact of Supplier Inventory Service Level on Retailer Demand
By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
Craig, Nathan, Nicole DeHoratius, and Ananth Raman. "The Impact of Supplier Inventory Service Level on Retailer Demand." Working Paper. (Revised January 2016.)
- 12 Mar 2015
- News
Maine retailer L.L. Bean plans to triple its stores
- 2018
- Working Paper
Shipping Fees and Product Assortment in Online Retail
By: Chaoqun Chen and Donald Ngwe
Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details
Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry
Chen, Chaoqun, and Donald Ngwe. "Shipping Fees and Product Assortment in Online Retail." Harvard Business School Working Paper, No. 19-034, September 2018.
- July–August 2016
- Article
Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets
By: Ayelet Israeli, Eric Anderson and Anne Coughlan
Manufacturers in many industries frequently use vertical price policies, such as minimum advertised price (MAP), to influence prices set by downstream retailers. Although manufacturers expect retail partners to comply with MAP policies, violations of MAP are common in... View Details
Keywords: Pricing Policies; Pricing; Channel Management; Legal Aspects Of Business; Price; Governance Compliance; Marketing Channels; Retail Industry
Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets." Marketing Science 35, no. 4 (July–August 2016): 539–564. (Lead article.)
- May 16 2023
- Testimonial
From Chief Retail Banking Officer to CEO
- 25 Feb 2014
- News
Is The Gap's Minimum Wage Hike Good Retail Politics?
- October 2005 (Revised December 2006)
- Case
Magazine Luiza: Building a Retail Model of "Courting the Poor"
By: Frances X. Frei and Ricardo Reisen de Pinho
Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details
Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil
Frei, Frances X., and Ricardo Reisen de Pinho. Magazine Luiza: Building a Retail Model of "Courting the Poor". Harvard Business School Case 606-048, October 2005. (Revised December 2006.)
- 17 Nov 2020
- News
How Retailers Can Thrive in a Shopping Season Like No Other
- 14 Sep 2017
- News
The Future of Retail Is Stores That Aren’t Stores
- Article
Can Big-Box Retailers Provide Local Health Care?
National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details
Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Retail Industry
Huckman, Robert S. "Can Big-Box Retailers Provide Local Health Care?" Harvard Business Review (website) (October 25, 2019).
- 07 May 2014
- News
Hopscotch Acquires Online School Supplies Retailer SkoolShop
Keywords: Retail Trade