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Show Results For
- All HBS Web
(30,165)
- People (69)
- News (6,257)
- Research (17,901)
- Events (229)
- Multimedia (528)
- Faculty Publications (16,117)
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- 2011
- Tool
Stepping Up to Management
By: Linda A. Hill
Enable new managers to learn their jobs—while performing their jobs—with content that's integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a... View Details
Hill, Linda A. Stepping Up to Management. Tool. Watertown, MA: Harvard Business Publishing, 2011.
- January 2007
- Article
Introducing the First Management Control Systems: Evidence from the Retail Sector
By: Tatiana Sandino
Focusing on a sample of US retailers, I study the management control systems (MCS) that firms introduce when they first invest in controls, and identify four categories of initial MCS, which are defined in terms of the purposes these MCS fulfill. The first category,... View Details
Keywords: Management Control Systems; Entrepreneurial Organizations; Firm Growth; Corporate Strategy; Entrepreneurship; Management Systems; Growth and Development Strategy
Sandino, Tatiana. "Introducing the First Management Control Systems: Evidence from the Retail Sector." Accounting Review 82, no. 1 (January 2007): 265–293. (Awarded the Outstanding Doctoral Dissertation Award, 2005, Management Accounting Section, American Accounting Association;
Awarded the Emerging Scholar Competitive Manuscript Award, 2011, Foundation for Applied Research, Institute of Management Accountants.)
- June 1974 (Revised April 1983)
- Background Note
Managing Change
By: Jay W. Lorsch
Keywords: Change Management
Lorsch, Jay W. "Managing Change." Harvard Business School Background Note 474-187, June 1974. (Revised April 1983.)
- Article
Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams
By: W. Smith and M. Tushman
Smith, W., and M. Tushman. "Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams." Organization Science 16, no. 5 (September–October 2005).
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
when we choose to be polite or rude, or to give someone else compliments or not, it’s all interpersonal regulation. “If we’re doing these things anyway, why not do it in ways that are wise, productive, and kind?” Managers can be... View Details
Keywords: by Dina Gerdeman
- 2011
- Chapter
Managing Conflict
By: Lakshmi Iyer
Keywords: Conflict Management
Iyer, Lakshmi. "Managing Conflict." In Reshaping Tomorrow: Is South Asia Ready for the Big Leap? edited by Ejaz Ghani. Oxford University Press, 2011.
- November 2016 (Revised December 2016)
- Module Note
Strategy Execution Module 14: Managing Strategic Risk
By: Robert Simons
This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
Simons, Robert. "Strategy Execution Module 14: Managing Strategic Risk." Harvard Business School Module Note 117-114, November 2016. (Revised December 2016.)
- February 2019
- Article
Who Benefits Most in Disease Management Programs: Improving Target Efficiency
By: Timothy Simcoe, Maryaline Catillon and Paul Gertler
Disease management programs aim to reduce cost by improving the quality of care for chronic diseases. Evidence of their effectiveness is mixed. Reducing health care spending sufficiently to cover program costs has proved particularly challenging. This study uses a... View Details
Keywords: Health Economics; Target Efficiency; Diabetes; Disease Management; Program Evaluation; Heterogeneity; Economics; Health; Quality; Health Care and Treatment; Cost Management; Health Industry
Simcoe, Timothy, Maryaline Catillon, and Paul Gertler. "Who Benefits Most in Disease Management Programs: Improving Target Efficiency." Health Economics 28, no. 2 (February 2019): 189–203.
- Teaching Interest
The Entrepreneurial Manager (TEM)
This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.
The course teaches... View Details
- Teaching Interest
The Entrepreneurial Manager (TEM)
By: Archie L. Jones
This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines and skills for being entrepreneurial managers.
This course teaches... View Details
- June 2002
- Background Note
Note on Customer Management
By: Das Narayandas
Lays out a framework for the management of customers using examples of forms in a variety of industries. View Details
Narayandas, Das. "Note on Customer Management." Harvard Business School Background Note 502-073, June 2002.
- September 2023
- Article
The Changing Role of Managers
By: Letian Zhang
This study argues that the increase in middle management in recent decades was
accompanied by a major shift in managerial roles. Increased task complexity and a
new management philosophy have reduced the need for direct supervision but generated
a much greater... View Details
Zhang, Letian. "The Changing Role of Managers." American Journal of Sociology 129, no. 2 (September 2023): 439–484.
- March 1986 (Revised September 1987)
- Background Note
Turnaround Management
Hart, Christopher. "Turnaround Management." Harvard Business School Background Note 686-057, March 1986. (Revised September 1987.)
- 2003
- Book
Management Accounting
By: A. Atkinson, R. S. Kaplan and M. Young
Keywords: Cost Accounting
Atkinson, A., R. S. Kaplan, and M. Young. Management Accounting. 4th ed. Upper Saddle River, NJ: Prentice Hall, 2003.
- November 1980
- Background Note
Managing Disasters
By: Robert H. Hayes
Keywords: Crisis Management
Hayes, Robert H. "Managing Disasters." Harvard Business School Background Note 681-042, November 1980.
- 17 Jun 2016
- Working Paper Summaries
Management as a Technology?
- 1978
- Book
Understanding Management
By: J. W. Lorsch, James P. Baughman, James Reece and Henry Mintzberg
Keywords: Management Practices and Processes
Lorsch, J. W., James P. Baughman, James Reece, and Henry Mintzberg. Understanding Management. New York: Harper & Row, 1978.
- October 2007
- Case
The AtekPC Project Management Office
By: F. Warren McFarlan, Mark Keil and John Hupp
Presents one company's efforts to implement a project management organization, or PMO, and the challenges they faced in doing so. Issues brought out in the case include defining the PMO's purpose and mission, the structure and governance of the PMO, and how to... View Details
Keywords: Projects; Goals and Objectives; Technological Innovation; Information Technology; Business Strategy; Mathematical Methods; Consulting Industry
McFarlan, F. Warren, Mark Keil, and John Hupp. "The AtekPC Project Management Office." Harvard Business School Case 308-049, October 2007.
- November–December 2021
- Article
Does Gender Matter? The Effect of Management Responses on Reviewing Behavior
By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details
Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers
Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Marketing Science 40, no. 6 (November–December 2021): 1199–1213.
- Research Summary
Crisis Management
By: Dutch Leonard
This project examines the special challenges of leadership in crisis situations and the associated challenges of leadership in preparing in advance for the possibility of crises to come. It includes both physical life safety crises (natural disasters, industrial... View Details