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      • October 2002 (Revised March 2013)
      • Case

      Intermountain Health Care

      By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
      Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
      Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
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      Bohmer, Richard M.J., Amy C. Edmondson, and Laura Feldman. "Intermountain Health Care." Harvard Business School Case 603-066, October 2002. (Revised March 2013.)
      • September 2002 (Revised March 2006)
      • Case

      Environmental Power Corporation: Changing Manure Into Gold?

      By: Ray A. Goldberg and Laure Mougeot Stroock
      In 2002, Environmental Power Corp. (EPC), a small company developing renewable energy projects, was attempting to commercialize its "digester," a facility that extracted methane from manure, reduced manure's environmental impact, and generated electricity. The company... View Details
      Keywords: Commercialization; Energy Generation; Renewable Energy; Environmental Sustainability; Investment; Projects; Wastes and Waste Processing; Corporate Finance; Business and Government Relations; Energy Industry
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      Goldberg, Ray A., and Laure Mougeot Stroock. "Environmental Power Corporation: Changing Manure Into Gold?" Harvard Business School Case 903-403, September 2002. (Revised March 2006.)
      • August 2002 (Revised August 2002)
      • Case

      Raiser Senior Services--The Stratford (A)

      By: H. Kent Bowen and Alison Berkley Wagonfeld
      Focuses on modifying operations to increase profitability at an upscale senior care facility in California. Jennifer Raiser, president of Raiser Senior Services, opened the Stratford in 1992 as a high-end, continuing-care retirement community. Ten years later, the... View Details
      Keywords: Cost Management; Profit; Saving; Health Care and Treatment; Age; Management Teams; Problems and Challenges; Ethics; Legal Liability; Business Growth and Maturation; Health Industry; Service Industry; California
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      Bowen, H. Kent, and Alison Berkley Wagonfeld. "Raiser Senior Services--The Stratford (A)." Harvard Business School Case 603-013, August 2002. (Revised August 2002.)
      • August 2001 (Revised March 2016)
      • Case

      Doral Costa

      By: William J. Poorvu, John H. Vogel Jr., Arthur I. Segel and Amy Silverstein
      Doral Costa is a proposed 277,803 square foot Class A office park development in Miami, FL. Trammell Crow Co. would like to develop this office park in joint venture with a partner. Samantha Spar, the acquisitions partner at Titan Associates, a large real estate... View Details
      Keywords: Buildings and Facilities; Joint Ventures; Acquisition; Investment; Partners and Partnerships; Decision Choices and Conditions; Fair Value Accounting; Construction; Property; Real Estate Industry; Consulting Industry; Miami
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      Poorvu, William J., John H. Vogel Jr., Arthur I. Segel, and Amy Silverstein. "Doral Costa." Harvard Business School Case 802-023, August 2001. (Revised March 2016.)
      • June 2001 (Revised July 2001)
      • Case

      Boston Lyric Opera

      By: Robert S. Kaplan and Dennis Campbell
      The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance... View Details
      Keywords: Balanced Scorecard; Strategic Planning; Arts; Growth and Development Strategy; Governing and Advisory Boards; Fine Arts Industry; Massachusetts
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      Kaplan, Robert S., and Dennis Campbell. "Boston Lyric Opera." Harvard Business School Case 101-111, June 2001. (Revised July 2001.)
      • June 2001
      • Background Note

      Ten Components of a Strategic I-Net, The

      By: Richard L. Nolan
      Identifies the 10 key components of a strategic I-Net. May be used with any case or discussion about building strategic IT infrastructures. View Details
      Keywords: Buildings and Facilities; Business Model; Management; Infrastructure; Strategy
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      Nolan, Richard L. "Ten Components of a Strategic I-Net, The." Harvard Business School Background Note 301-154, June 2001.
      • May–June 2000
      • Article

      Get the Right Mix of Bricks and Clicks

      By: Ranjay Gulati and Jason Garino
      Keywords: Buildings and Facilities; Web
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      Gulati, Ranjay, and Jason Garino. "Get the Right Mix of Bricks and Clicks." Harvard Business Review 78, no. 3 (May–June 2000): 107–114.
      • April 2000 (Revised August 2002)
      • Case

      The Holland House

      By: William J. Poorvu and Michael A. Everett-Lane
      In November 1993, Edward Geffner, executive director of Project Renewal, Inc. (PRI), is proposing that his not-for-profit firm develop Holland House at 351 West 42nd Street in New York City into a single- room occupancy hotel for homeless people. He has put together a... View Details
      Keywords: Buildings and Facilities; Nonprofit Organizations; Social Entrepreneurship; Welfare; Construction; Poverty; Property; Real Estate Industry; Construction Industry; New York (city, NY)
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      Poorvu, William J., and Michael A. Everett-Lane. "The Holland House." Harvard Business School Case 800-362, April 2000. (Revised August 2002.)
      • November 1999 (Revised November 2000)
      • Case

      Cortlandt Town Center

      By: William J. Poorvu and Arthur I Segel
      CBL & Associates is trying to decide whether to go ahead with the development of a 790,000 square-foot power center with retailers such as Home Depot and Barnes & Noble. The costs are such that the developer needs to renegotiate its land acquisition price. Then the... View Details
      Keywords: Buildings and Facilities; Decision Making; Entrepreneurship; Cost; Negotiation; Projects; Strategy; Construction Industry; Retail Industry
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      Poorvu, William J., and Arthur I Segel. "Cortlandt Town Center." Harvard Business School Case 800-232, November 1999. (Revised November 2000.)
      • June 1999
      • Case

      Zhulebeno Plaza, The

      By: William J. Poorvu and Daniel J. Rudd
      Cameron Sawyer, CEO of Sawyer & Co., seeks financing for a shopping center he is developing in Moscow. The case describes the opportunities and challenges of doing development in Russia. View Details
      Keywords: Buildings and Facilities; Business Ventures; Entrepreneurship; Financing and Loans; Cross-Cultural and Cross-Border Issues; Real Estate Industry; Moscow; Russia
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      Poorvu, William J., and Daniel J. Rudd. "Zhulebeno Plaza, The." Harvard Business School Case 899-261, June 1999.
      • March 1999 (Revised July 1999)
      • Case

      Crunch

      By: Paul W. Marshall and Jeremy Dann
      Entrepreneur Doug Levine runs a fitness company with an incredibly powerful brand. His company leverages the brand to expand, both in terms of facilities and lines of business. But he may need to make significant organizational changes in order to continue the growth. View Details
      Keywords: Buildings and Facilities; Organizational Change and Adaptation; Expansion; Business Growth and Maturation; Business Startups; Brands and Branding; Service Industry; Health Industry
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      Marshall, Paul W., and Jeremy Dann. "Crunch." Harvard Business School Case 899-233, March 1999. (Revised July 1999.)
      • February 1999 (Revised March 2001)
      • Case

      Egghead to Egghead.com (A)

      By: V. Kasturi Rangan and Marie Bell
      Over the course of 12 months in 1997 and 1998, Egghead senior management decided to shut down its 180 brick-and-mortar retail stores and move to an electronic store. The case describes the evolution of that process, and the role of its CEO George Orban, and poses... View Details
      Keywords: Business Model; Internet and the Web; Transformation; Decisions; Corporate Strategy; Marketing Strategy; Market Transactions; Buildings and Facilities; Retail Industry
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      Rangan, V. Kasturi, and Marie Bell. "Egghead to Egghead.com (A)." Harvard Business School Case 599-093, February 1999. (Revised March 2001.)
      • February 1999
      • Case

      Volant Skis

      By: Steven C. Wheelwright and Matt Verlinden
      Volant brought innovation to the ski equipment industry in 1989 by developing a stainless steel ski. He claimed the skis could turn more easily, could hold an edge in icy conditions, and were more stable than aluminum or fiberglass skis. The company's "soft-flex"... View Details
      Keywords: Change Management; Technological Innovation; Growth and Development Strategy; Operations; Product Development; Performance Improvement; Quality; Corporate Strategy; Value Creation
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      Wheelwright, Steven C., and Matt Verlinden. "Volant Skis." Harvard Business School Case 699-129, February 1999.
      • January 1999 (Revised July 2003)
      • Case

      Shady Trail

      By: Arthur I Segel
      Holt Lunsford was intrigued by the packet of papers that lay in front of him. The papers comprised a brochure that Lonestar Bank had put together in an effort to sell the Shady Trail Distribution Center in Dallas, Texas. Shady Hill was a five-year-old,... View Details
      Keywords: Investment; Acquisition; Buildings and Facilities; Property; Partners and Partnerships; Decision Choices and Conditions; Distribution Industry; Real Estate Industry; Texas
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      Segel, Arthur I. "Shady Trail." Harvard Business School Case 899-143, January 1999. (Revised July 2003.)
      • December 1998
      • Background Note

      Note on Dedicated Sports Stadium Revenues

      By: Stephen A. Greyser and Kirk A. Goldman
      An overview of the rapid growth of stadium development in professional sports in the 1990s. The range of special stadium revenue streams is described along with specific examples of stadiums for the Washington Redskins and Carolina Panthers. View Details
      Keywords: Budgets and Budgeting; Development Economics; Decisions; Growth and Development; Revenue; Sports; Buildings and Facilities; Sports Industry; District of Columbia; North Carolina
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      Greyser, Stephen A., and Kirk A. Goldman. "Note on Dedicated Sports Stadium Revenues." Harvard Business School Background Note 599-026, December 1998.
      • 1998
      • Simulation

      The Situation at Warehouse 7

      By: Dutch Leonard
      Keywords: Crisis Management; Buildings and Facilities
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      Leonard, Dutch. "The Situation at Warehouse 7." Simulation and Teaching Note. 1998. (crisis management simulation exercise.)
      • October 1997 (Revised March 2000)
      • Case

      Oxford Health Plans: Specialty Management (A)

      By: James L. Heskett, Jody H. Gittell and James Slayton
      Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
      Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
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      Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
      • July 1996 (Revised January 1997)
      • Case

      Northwest Airlines: Financing Maintenance Facilities in Minnesota--1991 (A)

      By: Leonard A. Schlesinger and Davis Dyer
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      Schlesinger, Leonard A., and Davis Dyer. "Northwest Airlines: Financing Maintenance Facilities in Minnesota--1991 (A)." Harvard Business School Case 897-028, July 1996. (Revised January 1997.)
      • July 1996 (Revised January 1997)
      • Case

      Northwest Airlines: Financing Maintenance Facilities in Minnesota--1991 (B)

      By: Leonard A. Schlesinger and Davis Dyer
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      Schlesinger, Leonard A., and Davis Dyer. "Northwest Airlines: Financing Maintenance Facilities in Minnesota--1991 (B)." Harvard Business School Case 897-029, July 1996. (Revised January 1997.)
      • April 1996 (Revised April 1996)
      • Case

      Activity-Based Management at Stream International

      By: Robert S. Kaplan and Norman Klein
      Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana
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      Kaplan, Robert S., and Norman Klein. "Activity-Based Management at Stream International." Harvard Business School Case 196-134, April 1996. (Revised April 1996.)
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