community banking - Publications - Faculty & Research

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

whole team setting and meeting a range of performance benchmarks over a period of time," write Hope and Fraser. "Performance is then evaluated by a peer review group (using relative measures) with the benefit of hindsight." At the Swedish View Details

Keywords: by Loren Gary

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

Australia’s fourth-largest company, agreed to let Buell and Choi test the benefits of trade-off transparency among its prospective credit card customers. Commonwealth Bank is the country’s biggest issuer of credit card loans, with almost... View Details

Keywords: by Danielle Kost

2021
Working Paper

The Changing Role of Business in Society

By: Michael E. Porter

Business interaction with the U.S. government, historically based on securing industry or company special interests at the expense of the public good, has enabled and furthered government dysfunction. Gridlock within the American political system has precluded the... View Details

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03 May 2010
Research & Ideas

What Is the Future of MBA Education?

creative or integrative thinking, or experiential learning and project work. A few schools were cutting-edge in one or more of these areas. Other schools felt that the business school community as a whole had a long way to go. So while... View Details

Keywords: by Martha Lagace; Education

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

different: Her research suggests that a more powerful lever to increase a nonprofit's social impact might be to focus on building network relationships like-minded groups—even competitors. Organizations as unique as Guide Dogs for the Blind Association and Women's... View Details

Keywords: by Martha Lagace

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak, large View Details

Keywords: by Martha Lagace; Banking; Banking

04 Aug 2014
Op-Ed

Why Small-Business Lending Is Not Recovering

more tentative for small firms than for large firms. Regarding points of access to capital, community banks have long been crucial to small business lending. But community... View Details

Keywords: by Karen Mills; Banking; Banking

02 Jul 2015
Op-Ed

The Future of the Greek Economy

pay wages? Why pay loans? With what? What does a "no" mean? What does a "yes" guarantee? These weeks have been a nightmare, with no medium of exchange and banks facing growing lines of depositors who want to withdraw... View Details

Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking

01 Jun 2009
Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

Education program called Managing Breakthroughs—From Science to Enterprise. "Wall Street has conventional and not always accurate measures of a company's value." Take Bank of America, which just renewed a $25 million, five-year... View Details

Keywords: by Julia Hanna; Banking; Banking; Banking

2023
Working Paper

Firm Visibility and Acquisition Likelihood: Evidence from Seeking Alpha Coverage

By: Pu Gu, Benjamin Yost and Yuan Zou

This study investigates whether social media coverage influences a firm’s likelihood of being acquired. Specifically, we hypothesize that coverage of a firm on the Seeking Alpha platform raises its visibility to potential acquirers and M&A advisers (i.e., investment... View Details

Keywords: Social Media; Mergers and Acquisitions; Marketplace Matching; Investment Banking

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28 Aug 2014
Op-Ed

Government Can Do More to Unfreeze Small Business Credit

released in May 2013, economists from the Federal Reserve Bank of Minneapolis quantified the costs of increased regulation on community banks, modeling the impact of new regulatory costs as the hiring of... View Details

Keywords: by Karen Mills; Banking

February 2025
Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi

Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details

Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia

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14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of computer and View Details

Keywords: by Robert S. Kaplan & David P. Norton

May 2008 (Revised September 2014)
Teaching Note

TD Canada Trust (A), (B), and (C)

By: Dennis Campbell

Keywords: Performance Evaluation; Banks and Banking; Mergers and Acquisitions; Customer Focus and Relationships; Profit; Balanced Scorecard; Service Delivery; Announcements; Compensation and Benefits; Canada

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22 Jul 2014
First Look

First Look: July 22

promising ways of attracting such investors is integrated reporting, which provides companies with a means of credibly communicating the commitment of its top leadership to diffusing integrated thinking across the organization and to... View Details

Keywords: Sean Silverthorne

March 1989
Article

Cheap Talk and the Fed: A Theory of Imprecise Policy Announcements

Keywords: Theory; Policy; Announcements; Central Banking; United States

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12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

fulfillment of community needs. (Of course, Friedman's formulation leaves the manager with two problems: the sum of consumer desires does not necessarily equal community need, and many—perhaps... View Details

Keywords: by Cynthia Churchwell

28 Jun 2004
Research & Ideas

Microfinance: A Way Out for the Poor

for someone to get off the ground: enough to buy inventory, rent space, and begin to generate an income in order to feed, clothe, and shelter a family. A legal loan of that amount from a real bank is also the difference between paying... View Details

Keywords: by Martha Lagace

22 Jul 2008
First Look

First Look: July 22, 2008

Working PapersFixing Market Failures or Fixing Elections? Agricultural Credit in India Authors:Shawn A. Cole Abstract This paper integrates theories of political budget cycles with theories of tactical electoral redistribution to test for political capture in a novel... View Details

Keywords: Martha Lagace

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Why Budgeting Kills Your Company

The Upside of Highlighting a Product's Downsides

The Changing Role of Business in Society

What Is the Future of MBA Education?

Nonprofit Networking: The New Way to Grow

Leadership and Teaming

Fintech's Game-Changing Opportunities for Small Business

Why Small-Business Lending Is Not Recovering

The Future of the Greek Economy

The Challenges of Investing in Science-Based Innovation

Firm Visibility and Acquisition Likelihood: Evidence from Seeking Alpha Coverage

Government Can Do More to Unfreeze Small Business Credit

Improving Customer Compatibility with Tradeoff Transparency

Keeping Your Balance With Customers

TD Canada Trust (A), (B), and (C)

First Look: July 22

Cheap Talk and the Fed: A Theory of Imprecise Policy Announcements

Global Poverty Needs a Global Answer

Microfinance: A Way Out for the Poor

First Look: July 22, 2008

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