Publications

March 2015
Case

Twine Health

By: Robert S. Huckman, Ariel D. Stern and Matthew G. Preble

In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details

Keywords: Health Care; Chronic Disease; Technology Adoption; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Health Industry; United States; Massachusetts

21 Dec 2010
First Look

First Look: December 21

article reviews recent research conducted by the authors that finds that intellectual property rights reform increases technology transfers, foreign direct investment inflows, and industrial development. It also places the findings of... View Details

11 Dec 2012
First Look

First Look: Dec. 11

and Models, edited by G. Caprio, 47-58. U.K.: Academic Press, 2012 Abstract Despite its developmental justification, aid is deeply political. This paper examines the political economy of aid allocation first... View Details

Keywords: Sean Silverthorne

13 Apr 2010
First Look

First Look: April 13

and environmental NGOs. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/710027-PDF-ENG Purchase the supplement:http://cb.hbsp.harvard.edu/cb/product/710028-PDF-ENG Ricoh Company, Ltd. Robert G.... View Details

Keywords: Martha Lagace

16 Sep 2010
News

Idea Takes Root

Almost without notice in the American press, a new international effort is under way to create a standardized global reporting model for operating sustainable businesses in the 21st century. HBS professor Robert View Details

Keywords: Roger Thompson; Corporate Services

September 2016
Article

Communicating Value in Healthcare Using Radar Charts: A Case Study of Prostate Cancer

By: Nikhil G. Thaker, Tariq N. Ali, Michael E. Porter, Thomas W. Feeley, Robert S. Kaplan and Steven J. Frank

Question: Can we create a value-based tool to visualize the outcomes and cost of various treatments that could facilitate patient-centered decision making?

Summary Answer: We developed a standardized value framework by using radar charts to visualize and... View Details

Keywords: Decision Making; Health Care and Treatment; Health Industry

Read Now

21 Sep 2010
First Look

First Look: September 21, 2010

economic downturn. The case is complemented by a video (HBS No. 810-704) with co-founder commentary and extensive live footage of Blue Man performances and the Blue School. Purchase this... View Details

Keywords: Sean Silverthorne

September 2015
Article

Banks as Patient Fixed-Income Investors

By: Samuel G. Hanson, Andrei Shleifer, Jeremy C. Stein and Robert W. Vishny

We examine the business model of traditional commercial banks when they compete with shadow banks. While both types of intermediaries create safe "money-like" claims, they go about this in different ways. Traditional banks create money-like claims by holding illiquid... View Details

Keywords: Shadow Banking; Safe Money-like Claims; Commercial Banking

19 Feb 2013
First Look

First Look: Feb. 19

case:http://hbr.org/search/713047-PDF-ENG Chevron: A Stranded Asset? Serafeim, George, Robert G. Eccles, and Phillip AndrewsHarvard Business School Case 112-065 Oil giant, Chevron, faced numerous challenges... View Details

Keywords: Sean Silverthorne

March 2009 (Revised May 2011)
Case

The Credit Suisse/Gerson Lehrman Group Alliance

By: Robert G. Eccles and Laura Winig

The equity research department of Credit Suisse and the expert network firm of Gerson Lehrman Group, historically competitors, have established a strategic alliance which both believe will give them a competitive advantage. Under the leadership of its head of equity... View Details

Keywords: Business Model; Financial Crisis; Investment Banking; Innovation and Invention; Alliances; Social and Collaborative Networks; Competitive Advantage; Banking Industry

March 2009 (Revised October 2009)
Case

CalPERS' Emerging Equity Markets Principles

By: Robert G. Eccles and Aldo Sesia

The California Public Employees' Retirement System (CaIPERS)—the largest public pension fund in the U.S.—had adopted a new principles-based approach to investing in emerging market equities in November 2007. Previously, CalPERS internal and external money managers were... View Details

Keywords: Values and Beliefs; Investment Return; Investment Funds; Investment Portfolio; Emerging Markets; Corporate Social Responsibility and Impact; Value; Financial Services Industry; Public Administration Industry; China; California

2015
Chapter

Reliable Sustainability Ratings: The Influence of Business Models on Information Intermediaries

By: Robert G. Eccles, Jock Herron and George Serafeim

A new generation of corporate reporting—integrated reporting—is emerging that will help investors and other key stakeholders such as employees, customers, suppliers, and NGOs develop a deeper and more comprehensive appreciation of corporate performance than what is... View Details

Keywords: Sustainability; Business Models; Business Model

February 2008 (Revised December 2011)
Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details

Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry

10 Apr 2012
First Look

First Look: April 10

violence decreases firm survival, increases the benefits of incremental planning, and decreases the benefits of comprehensive planning. Download the paper: http://www.hbs.edu/research/pdf/12-086.pdf Cases & Course MaterialsA Note on Water View Details

Keywords: Carmen Nobel

11 Jul 2006
First Look

First Look: July 11, 2006

Working PapersGlobalizing the Beauty Business Before 1980 Geoffrey G. Jones This working paper examines the globalization of the beauty industry before 1980. This industry, which had emerged in its modern form in the United States... View Details

Keywords: Sean Silverthorne

September 2017 (Revised February 2023)
Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley

Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details

Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America

07 Feb 2012
First Look

First Look: February 7

develop a micro-insurance product for the rural poor. Can it be done profitably? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/212030-PDF-ENG Novo Nordisk: A Commitment to Sustainability Robert G.... View Details

Keywords: Sean Silverthorne

Summer 2013
Article

A Tale of Two Stories: Sustainability and the Quarterly Earnings Call

By: Robert G. Eccles and George Serafeim

One of the challenges companies claim to face in making sustainability a core part of their strategy and operations is that the market does not care about sustainability, either in general or because the time frames in which it matters are too long. The response of... View Details

Keywords: Sustainability; Communication; Integrated Corporate Reporting; Investment; Environmental Sustainability