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    • News  (231)
    • Research  (257)
    • Multimedia  (8)
  • Faculty Publications  (173)

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  • All HBS Web  (554)
    • News  (231)
    • Research  (257)
    • Multimedia  (8)
  • Faculty Publications  (173)
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  • July 2016
  • Supplement

Mahindra Tool: Project Economics

By: Joseph B. Fuller and Christopher Payton
The case describes Mahindra Lifespace Developers’ (MLDL), a unit of Indian conglomerate Mahindra and Mahindra, foray into the affordable housing segment. MLDL sees a huge opportunity in selling apartments to the burgeoning population of urban workers, which is badly... View Details
Keywords: Business Conglomerates; Business Startups; Development Economics; Developing Countries and Economies; Corporate Entrepreneurship; Social Entrepreneurship; Housing; Emerging Markets; Business and Government Relations; Human Needs; Social Issues; Urban Development; Real Estate Industry; India
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Fuller, Joseph B., and Christopher Payton. "Mahindra Tool: Project Economics." Harvard Business School Spreadsheet Supplement 317-701, July 2016.
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • May 2023
  • Teaching Note

Away: Scaling a DTC Travel Brand

By: Joseph B. Fuller and Jill Avery
Teaching Note for HBS Case No. 520-051. Away, a direct-to-consumer, digital native e-commerce seller of travel luggage, is debating how to invest its latest round of venture funding. How quickly could and should Away scale and what were the most promising growth... View Details
Keywords: Distribution; Growth and Development Strategy; E-commerce; Segmentation; Venture Capital; Consumer Products Industry
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Fuller, Joseph B., and Jill Avery. "Away: Scaling a DTC Travel Brand." Harvard Business School Teaching Note 523-109, May 2023.
  • January 2021 (Revised March 2022)
  • Case

Into the Raging Sea: Final Voyage of the SS El Faro

By: Joseph B. Fuller and Mel Martin
Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time—but a hurricane was approaching his intended path. To succeed, Davidson and his fellow officers must plot a course to avoid the storm in the face of... View Details
Keywords: Power Dynamics; Management; Leadership Style; Crisis Management; Failure; Groups and Teams; Rank and Position; Decision Choices and Conditions; Shipping Industry; United States
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Fuller, Joseph B., and Mel Martin. "Into the Raging Sea: Final Voyage of the SS El Faro." Harvard Business School Case 321-014, January 2021. (Revised March 2022.)
  • March 2018
  • Case

Zensar Technologies Ltd.

By: Joseph B. Fuller and Tanvi Deshpande
Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy... View Details
Keywords: Digitalization; Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry
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Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018.
  • 2017
  • Report

Room to Grow: Identifying New Frontiers for Apprenticeships

By: Joseph B. Fuller and Matthew Sigelman
In the United States, apprentices are employed in just 27 occupations, mostly in skilled, physical trades. An analysis of job postings data shows that extending apprenticeships to more occupations provides an opportunity to expand employment and close the middle skills... View Details
Keywords: Employment; Training; Competency and Skills; Personal Development and Career; United States
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Fuller, Joseph B., and Matthew Sigelman. "Room to Grow: Identifying New Frontiers for Apprenticeships." Report, November 2017. (Published by Burning Glass Technologies and Harvard Business School, Managing the Future of Work.)
  • February 2015
  • Teaching Note

Loki Capital Management

By: Joseph B. Fuller and Matthew Preble
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Fuller, Joseph B., and Matthew Preble. "Loki Capital Management." Harvard Business School Teaching Note 315-073, February 2015.
  • February 19, 2025
  • Article

To Break the Cycle of Low-Wage Work, Redesign the Workforce System

By: Joseph B. Fuller and Kerry McKittrick
Keywords: Public Sector; Personal Development and Career; Employees; Government Legislation
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Fuller, Joseph B., and Kerry McKittrick. "To Break the Cycle of Low-Wage Work, Redesign the Workforce System." Work Shift (February 19, 2025).
  • October 2018 (Revised October 2018)
  • Teaching Note

La-Z-Boy (A)

By: Joseph B. Fuller and Julia Kelley
Kurt Darrow, CEO of La-Z-Boy furniture, must decide whether to continue an overhaul of the company's strategy in the face of a collapse in demand during the great recession. Having pared back La-Z-Boy's portfolio of brands and manufacturing network, he intends to... View Details
Keywords: Retail; Manufacturing; Organizational Transformations; Reorganization; Furniture Industry; Corporate Strategy; Home Fashion; Turnaround; Portfolio Rationalization; Globalization Of Supply Chain; Brand Repositioning; Business Growth and Maturation; Brands and Branding; Competitive Strategy; Vertical Integration; Transformation; Retail Industry; Manufacturing Industry; Consumer Products Industry; United States
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Fuller, Joseph B., and Julia Kelley. "La-Z-Boy (A)." Harvard Business School Teaching Note 319-048, October 2018. (Revised October 2018.)
  • March 2017
  • Teaching Note

Hello Alfred: Come Home Happy

By: Joseph B. Fuller and Carin-Isabel Knoop
Teaching Note for HBS No. 316-154. View Details
Keywords: On-demand Economy; Sharing Economy; Technology Startup; Technology; Growth Strategy; Business Startups; Business Growth and Maturation; Entrepreneurship; Mobile and Wireless Technology; Strategic Planning; Service Industry; United States; Boston; Cambridge; New York (city, NY); California
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Fuller, Joseph B., and Carin-Isabel Knoop. "Hello Alfred: Come Home Happy." Harvard Business School Teaching Note 317-099, March 2017.
  • January 2017
  • Supplement

Terrapin Laboratory: Exercise

By: Joseph B. Fuller and Christopher Payton
In this exercise, we examine the capital requirements of Terrapin Laboratory as they contemplate entering into a new market segment. The company is faced with two potential financing options which have different effects on the ownership structure of the company.... View Details
Keywords: Business Growth; Entrepreneurial Management; Growth Strategy; Market Entry; Venture Capital; Market Entry and Exit; Entrepreneurship; Health Testing and Trials; Growth and Development Strategy; Pharmaceutical Industry
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Fuller, Joseph B., and Christopher Payton. "Terrapin Laboratory: Exercise." Harvard Business School Spreadsheet Supplement 317-704, January 2017.
  • October 2016
  • Teaching Note

Saudi Aramco and Corporate Venture Capital

By: Joseph B. Fuller and Sarah McAra
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Fuller, Joseph B., and Sarah McAra. "Saudi Aramco and Corporate Venture Capital." Harvard Business School Teaching Note 317-049, October 2016.
  • December 2015
  • Course Overview Note

The Entrepreneurial Manager: Course Overview, 2016 Winter Term

By: Joseph B. Fuller and Shikhar Ghosh
Course overview of "The Entrepreneurial Manager." View Details
Keywords: Entrepreneurship; Management; Business Education
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Fuller, Joseph B., and Shikhar Ghosh. "The Entrepreneurial Manager: Course Overview, 2016 Winter Term." Harvard Business School Course Overview Note 816-065, December 2015.
  • May 13, 2024
  • Article

What Companies Get Wrong About Skills-Based Hiring

By: Joseph B. Fuller and Matthew Sigelman
In recent years companies have removed college-degree requirements from many of their job postings. They’ve done this for good reason: Talent is scarce, and requiring degrees eliminates almost two-thirds of workers from consideration, a disproportionate number of them... View Details
Keywords: Selection and Staffing; Recruitment; Talent and Talent Management
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Fuller, Joseph B., and Matthew Sigelman. "What Companies Get Wrong About Skills-Based Hiring." Harvard Business Review Digital Articles (May 13, 2024).
  • August 4, 2016
  • Article

The Right Thing To Do: Why More U.S. Firms Need to Learn from JP Morgan Chase

By: Joseph B. Fuller and Matthew Sigelman
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Fuller, Joseph B., and Matthew Sigelman. "The Right Thing To Do: Why More U.S. Firms Need to Learn from JP Morgan Chase." The Hill (August 4, 2016).
  • June 2016
  • Teaching Plan

Terrapin Laboratory

By: Joseph B. Fuller and Andrew Otazo
This teaching plan accompanies the case "Terrapin Laboratory," HBS No. 315-098. That case describes the formation and rapid growth of a drug testing company. The company needs to decide whether to enter the painkiller testing market, in addition to growing its drug... View Details
Keywords: Business Growth; Entrepreneurial Management; Growth Strategy; Market Entry; Venture Capital; Market Entry and Exit; Entrepreneurship; Health Testing and Trials; Growth and Development Strategy; Pharmaceutical Industry
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Fuller, Joseph B., and Andrew Otazo. "Terrapin Laboratory." Harvard Business School Teaching Plan 316-183, June 2016.
  • 2020
  • White Paper

Does Attending a More Selective College Equal a Bigger Paycheck?

By: Joseph B. Fuller and Frederick M. Hess
Keywords: Higher Education; Education; College
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Fuller, Joseph B., and Frederick M. Hess. "Does Attending a More Selective College Equal a Bigger Paycheck?" White Paper, American Enterprise Institute, June 2020.
  • February 2020 (Revised January 2024)
  • Case

Wellthy: The Economics of Caring

By: Brian L. Trelstad and Joseph B. Fuller
In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a young professional providing care for her... View Details
Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Industry; United States
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Trelstad, Brian L., and Joseph B. Fuller. "Wellthy: The Economics of Caring." Harvard Business School Case 320-028, February 2020. (Revised January 2024.)
  • November 2018
  • Supplement

Intuit Video Supplement III: What We Learned

By: Leonard A. Schlesinger and Joseph B. Fuller
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Schlesinger, Leonard A., and Joseph B. Fuller. "Intuit Video Supplement III: What We Learned." Harvard Business School Multimedia/Video Supplement 319-705, November 2018.
  • 2003
  • Chapter

What's a Director to Do?

By: Joseph B. Fuller and Michael C. Jensen
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Fuller, Joseph B., and Michael C. Jensen. "What's a Director to Do?" In Best Practice: Ideas and Insights from the World’s Foremost Business Thinkers, edited by Tom Brown and Robert Heller, 243–250. Basic Books, 2003.
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