Publications

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

route by which new designs come into being. Talking with other researchers, I learned that there were some theoretical open questions. In the first place, user-innovation communities are pervasive—wherever... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

Sloan Foundation Program on the Corporation as a Social Institution, and the John E. Rovensky Fellowship Fund. He was interviewed by Laura Linard, the director of HBS Historical Collections.Linard: Can you... View Details

Keywords: by Laura Linard; Banking; Financial Services

02 Oct 2000
Research & Ideas

Networked Incubators: Hothouses of the New Economy

important and lasting way of creating value and wealth in the new economy? Morten Hansen, Henry Chesbrough, Nitin Nohria, and Donald Sull argue that one type of incubator, called a networked incubator, represents a fundamentally View Details

Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good,... View Details

Keywords: by Sean Silverthorne

06 Dec 2013
Op-Ed

HBS Faculty Remember Nelson Mandela

Editor's note: With the death of Nelson Mandela, the words of the Roman poet Horace (65 - 27 BC) seem particularly appropriate in celebrating his life and achievements in freeing South Africa from the oppression of apartheid and leading his country into a View Details

Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda

09 Oct 2018
Working Paper Summaries

Towards a New Approach for Upgrading Europe’s Competitiveness

Keywords: by Christian Ketels and Michael E. Porter

07 Nov 2017
Working Paper Summaries

Business and Sustainability: New Business History Perspectives

Keywords: by Ann-Kristin Bergquist

April 2006 (Revised October 2008)
Case

Marketing New York City

By: V. Kasturi Rangan, Anita Elberse and Marie Bell

New York City is a pioneer in the emerging field of municipal marketing. The city's first chief marketing officer must develop a marketing organization with a self-funded business model that creates value for the city by leveraging the city's assets, including physical... View Details

Keywords: Entrepreneurship; Government and Politics; Goals and Objectives; Marketing Strategy; Partners and Partnerships; Value Creation; New York (city, NY)

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, View Details

Keywords: by Michael Blanding; Health

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Persuasiveness is valued—but not publicly changing one's own mind. Few students do so in the course of discussion; if anything, positions tend to harden as debate continues. Skilled managers, by contrast, try to stay flexible, altering... View Details

Keywords: by David A. Garvin

02 Oct 2019
Working Paper Summaries

The Value Potential of New Business Models

Keywords: by David J. Collis

2022
Working Paper

Exclusive Dealing and Entry by Competing Two-Sided Platforms

By: Cristian Chica, Kenneth Chuk and Jorge Tamayo

We study competition between horizontally differentiated platforms offering exclusive and non-exclusive contracts to one side of the market (content providers). The introduction of non-exclusive contracts in addition to exclusive contracts softens the competition for... View Details

Keywords: Two-Sided Markets; Platform Price Competition; Network Externalities; Exclusive Contracts; Multi-homing; Digital Platforms; Price; Competition; Contracts

Read Now

April 2011
Case

Designs by Kate: The Power of Direct Sales

By: John A. Deighton and Sarah Abbott

The sales representatives at Designs by Kate (DBK) sell private label jewelry at hosted parties and through online social media channels. They are also responsible for recruiting, training, and managing new sales reps. CEO and founder Kate Creevey designed the... View Details

Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Motivation and Incentives; Marketing Strategy; Salesforce Management; Performance; Compensation and Benefits; Apparel and Accessories Industry

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

property regimes; procurement policies that favor new firms; standards that allow competition by component rather than by system and—sometimes—antitrust enforcement that forces... View Details

Keywords: by Staff; Energy; Utilities

November 2006 (Revised July 2007)
Case

CNN and the Cable News Wars

By: Bharat N. Anand, Rafael M. Di Tella and Dennis A. Yao

Set in 1996, when ABC, NBC and Microsoft, and Fox all announced that they will challenge Cable News Network's near monopoly position in the 24-hour cable news channel market. The focus is on the interaction of the strategies likely to be adopted by each player given... View Details

Keywords: Leadership; Resource Allocation; Monopoly; Rank and Position; Reputation; Adoption; Competition

September 1994 (Revised January 2004)
Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details

Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management