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- All HBS Web (357)
- Faculty Publications (159)
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- April 2001 (Revised July 2001)
- Case
Verge Software (B) XMarkstheSpot
By: Dorothy A. Leonard and Elizabeth Kind
Keywords: Software
Leonard, Dorothy A., and Elizabeth Kind. "Verge Software (B) XMarkstheSpot." Harvard Business School Case 601-066, April 2001. (Revised July 2001.)
- December 1997 (Revised February 1998)
- Case
Black Sun Interactive, Inc. (B)
By: Dorothy A. Leonard and Sylvia Sensiper
Keywords: Web Services Industry
Leonard, Dorothy A., and Sylvia Sensiper. "Black Sun Interactive, Inc. (B)." Harvard Business School Case 698-043, December 1997. (Revised February 1998.)
- 10 Feb 2015
- First Look
First Look: February 10
into group processes, study diversity in the context of virtual interaction, and take advantage of opportunities for cross-disciplinary research. February 2015 European Business Review Preparing for Uncertainty: How to Use Creaction at Work By: Schlesinger, View Details
Keywords: Sean Silverthorne
- Article
Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006
By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci
Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.
In September 2000, the positions of Ohio State University (OSU) senior vice... View Details
Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
Schlesinger, Leonard A., Fred Sanfilippo, Neeli Bendapudi, and Anthony Rucci. "Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006." Academic Medicine 83, no. 9 (September 2008).
- March 2012
- Article
New Project? Don't Analyze—Act
By: Leonard A. Schlesinger, Charles F. Kiefer and Paul B. Brown
In a predictable world, getting a new initiative off the ground typically involves analyzing the market, creating a forecast, and writing a business plan. But what about in an unpredictable environment? The authors recommend looking to those who are experts in... View Details
Keywords: Entrepreneurship; Managing Yourself; Project Management; Project Strategy; Risk Management
Schlesinger, Leonard A., Charles F. Kiefer, and Paul B. Brown. "New Project? Don't Analyze—Act." Harvard Business Review 90, no. 3 (March 2012): 154–158.
- April 2005 (Revised March 2006)
- Supplement
Change at Whirlpool Corporation (C)
By: Jan W. Rivkin, Dorothy A. Leonard and Gary Hamel
Supplements the (A) case. View Details
Rivkin, Jan W., Dorothy A. Leonard, and Gary Hamel. "Change at Whirlpool Corporation (C)." Harvard Business School Supplement 705-464, April 2005. (Revised March 2006.)
- November–December 2000
- Article
Gurus in the Garage
By: Dorothy Leonard and Walter C. Swap
Leonard, Dorothy, and Walter C. Swap. "Gurus in the Garage." #R00609. Harvard Business Review 78, no. 6 (November–December 2000): 71–82.
- 2015
- Chapter
Deep Smarts as the Underpinnings of Dynamic Capabilities
By: Dorothy A. Leonard and Michelle Barton
Both ordinary and dynamic capabilities depend upon the deep smarts, i.e., business-critical, experience-based knowledge, held in the heads of an organization’s top talent. This chapter examines the links between individual and organizational capabilities and presents... View Details
Leonard, Dorothy A., and Michelle Barton. "Deep Smarts as the Underpinnings of Dynamic Capabilities." In The Oxford Handbook of Dynamic Capabilities, edited by David J. Teece and Sohvi Leih. Oxford University Press, 2015. Electronic.
- November 2005
- Supplement
Best Buy (B): The Journey Accelerates
By: Dorothy A. Leonard and Brian DeLacey
Keywords: Electronics Industry
Leonard, Dorothy A., and Brian DeLacey. "Best Buy (B): The Journey Accelerates." Harvard Business School Supplement 606-049, November 2005.
- September 2002
- Supplement
Hewlett-Packard: Singapore (D)
By: Dorothy A. Leonard and David Kiron
Supplements the (A) case. View Details
Leonard, Dorothy A., and David Kiron. "Hewlett-Packard: Singapore (D)." Harvard Business School Supplement 603-053, September 2002.
- April 2001 (Revised July 2001)
- Case
Zaplet, Inc.
By: Dorothy A. Leonard and Brian DeLacey
Start-up Zaplet, Inc., has radical software, prestigious venture capital funding, and a multitude of business opportunities. New CEO Alan Baratz must select a strategy and redesign the organization to deliver. This case describes the roles and philosophies of the... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Information Technology; Organizational Design; Venture Capital; Valuation; Business Strategy; Restructuring; Expansion; Product Development; Innovation Strategy; Human Resources; Information Technology Industry; California
Leonard, Dorothy A., and Brian DeLacey. "Zaplet, Inc." Harvard Business School Case 601-165, April 2001. (Revised July 2001.)
- April 1997 (Revised May 1997)
- Case
Mercer Management Consulting's "Grow to Be Great" (C): The Book
By: Dorothy A. Leonard and Carin-Isabel Knoop
Supplements the (A) case. View Details
Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (C): The Book. Harvard Business School Case 697-088, April 1997. (Revised May 1997.)
- April 1997 (Revised May 1997)
- Case
Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book
By: Dorothy A. Leonard and Carin-Isabel Knoop
Supplements the (A) case. View Details
Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book. Harvard Business School Case 697-087, April 1997. (Revised May 1997.)
- February 1997 (Revised September 1998)
- Case
American Management Systems, Inc.: The Knowledge Centers
By: Dorothy A. Leonard and Sylvia Sensiper
Senior management at AMS, a business and information technology consulting company, is growing at 28% annually and assimilating 1,800 new hires a year. AMS has recently instituted a new knowledge management strategy, a group of six knowledge centers (virtual... View Details
Keywords: Information Technology; Innovation and Management; Technological Innovation; Knowledge Management; Management Teams; Business Strategy; Consulting Industry; United States
Leonard, Dorothy A., and Sylvia Sensiper. "American Management Systems, Inc.: The Knowledge Centers." Harvard Business School Case 697-068, February 1997. (Revised September 1998.)
- Research Summary
Growing as a Purposeful Leader
Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details
- October 1988
- Article
Implementation Characteristics in Organizational Innovations
Leonard, Dorothy A. "Implementation Characteristics in Organizational Innovations." Communication Research 15, no. 5 (October 1988).
- 2003
- Chapter
Operating as a Knowledge System
Leonard, Dorothy A. "Operating as a Knowledge System." In Knowledge Capital: How Knowledge-Based Enterprises Really Get Built, edited by Jay L. Chatzkel. Oxford University Press, 2003.
- July 2010 (Revised August 2012)
- Supplement
Assistant Professor Jo Worthington (B)
A professor teaching a case discussion based on numeric analysis is pleased that a student finally "cracks" the case--but the numbers differ from her own. The instructor has to decide how to handle the discrepancy. View Details
Leonard, Dorothy A. "Assistant Professor Jo Worthington (B)." Harvard Business School Supplement 911-405, July 2010. (Revised August 2012.)
- September 1993 (Revised June 1994)
- Supplement
Hewlett-Packard: Singapore (C)
Discusses the printer Hewlett-Packard has developed. View Details
Leonard, Dorothy A. "Hewlett-Packard: Singapore (C)." Harvard Business School Supplement 694-037, September 1993. (Revised June 1994.)