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  • All HBS Web  (468)
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  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

disability expenses, (2) Health insurance affects health status positively, (3) Layoffs are harmful to everything from mental and physical well-being to work behavior, (4) Work schedules and length of hours affect physical View Details
Keywords: by Jim Heskett
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

fixing this gap. For 40 years, economists have drawn from the well of Utilitarian theory—which has the goal of maximizing overall well-being in society—to help design tax systems in the United States and around the world. Although the... View Details
Keywords: by Martha Lagace; Legal Services
  • March 2023
  • Case

Between Two Minds: The Staglin Family

By: Lauren Cohen, Ronnie Stangler and Grace Headinger
Garen Staglin, Founder and Chairman of One Mind, reflected on his life’s work in brain health. As he contemplated stepping down in the next few years, he weighed how to pass along this legacy to his son, Brandon Staglin, the impetus behind and next generation of the... View Details
Keywords: Nonprofit Organizations; Well-being; Management Succession; Family Ownership; Mission and Purpose; Health Industry
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Cohen, Lauren, Ronnie Stangler, and Grace Headinger. "Between Two Minds: The Staglin Family." Harvard Business School Case 223-053, March 2023.
  • March 2022 (Revised April 2022)
  • Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans
This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details
Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Telecommunications Industry; France
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Whillans, Ashley. "France Télécom (A), (B), and (C)." Harvard Business School Teaching Note 722-438, March 2022. (Revised April 2022.)
  • 29 Jun 2017
  • Research & Ideas

Why Uber Is Worth Saving and How To Do It

responsible company they are, that they’re concerned about the future well-being of society, cities, drivers, women, every stakeholder.” When it comes to its drivers, for example, the company has an opportunity to partner with government... View Details
Keywords: by Dina Gerdeman; Transportation
  • 03 Aug 2016
  • What Do You Think?

How Can We Hold the “Leadership Industry” Accountable?

and well-being of others.” He thinks these virtues are not often reflected in what actually happens in real organizational life. Instead, the leaders he sees commonly exhibit immodest, inauthentic, dishonest, untrustworthy, and... View Details
Keywords: by James Heskett; Education
  • 2025
  • Chapter

Employer-Based Short-Term Savings Accounts

By: Sarah Holmes Berk, John Beshears, Jay Garg, James J. Choi and David Laibson
We study the introduction of a choice architecture design intended to increase short-term savings among employees at five U.K. firms. Employees were offered the opportunity to opt into a payroll deduction program that auto-deposits funds from each paycheck into a... View Details
Keywords: Personal Finance; Compensation and Benefits; Well-being; Behavior; Investment Funds; Employees; United Kingdom
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Berk, Sarah Holmes, John Beshears, Jay Garg, James J. Choi, and David Laibson. "Employer-Based Short-Term Savings Accounts." Chap. 21 in The Elgar Companion to Consumer Behaviour and the Sustainable Development Goals, edited by Lucia A. Reisch and Cass R. Sunstein, 359–386. Cheltenham: Edward Elgar Publishing, 2025.
  • December 2023
  • Case

Gabriela Santana Goldstein

By: Leslie Perlow and Hannah Weisman
Gabriela Santana Goldstein was pursuing her passion, working as the Head of Business for a telehealth startup, when her father went into sudden cardiac arrest and family duty called. The case discusses Goldstein’s difficult decision to leave her dream job, and her path... View Details
Keywords: Personal Development and Career; Well-being; Work-Life Balance; Family and Family Relationships; Decisions; Health Industry; United States; Boston; New York (city, NY)
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Perlow, Leslie, and Hannah Weisman. "Gabriela Santana Goldstein." Harvard Business School Case 424-021, December 2023.
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

happiness and well-being and how a government could go about encouraging happiness. The UAE in effect implemented a complex incentive scheme with the aim of coordinating attempts to increase happiness and well-being. The connection... View Details
Keywords: Sean Silverthorne
  • 2025
  • Working Paper

Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships

By: Julian De Freitas, Noah Castelo, Ahmet Kaan Uğuralp and Zeliha Oğuz-Uğuralp
As consumers increasingly interact with AI applications specialized for social relationships, what is the nature and depth of these relationships among actual users, and can company actions influence these dynamics? We find that active users of the US-based AI... View Details
Keywords: AI and Machine Learning; Welfare; Loss; Well-being; Identity; Perception; Relationships
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De Freitas, Julian, Noah Castelo, Ahmet Kaan Uğuralp, and Zeliha Oğuz-Uğuralp. "Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships." Harvard Business School Working Paper, No. 25-018, October 2024. (Revised May 2025.)
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

chapter in the evolution of the social sciences, the growth of a class of financial analysts, and the commercialization of academic knowledge. Are They Really That Happy? Exploring Scale Recalibration in Estimates of Well-Being Authors:... View Details
Keywords: Martha Lagace
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

assumptions. The first is that people are more altruistic towards individuals that agree with them and the second is that people's well-being rises when other people share their personal opinions. The act of voting is then a source of... View Details
Keywords: Martha Lagace
  • 2022
  • Working Paper

Can a Website Bring Unemployment Down? Experimental Evidence from France

By: Aïcha Ben Dhia, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard and Vincent Pons
We evaluate the impact of an online platform giving job seekers tips to improve their search and recommendations of new occupations and locations to target, based on their personal data and labor market data. Our experiment used an encouragement design and was... View Details
Keywords: Online Platform; Digital Platform; Unemployment; Encouragement Design; Job Search; Jobs and Positions; Internet and the Web; Well-being; Outcome or Result; Digital Platforms; France
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Ben Dhia, Aïcha, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard, and Vincent Pons. "Can a Website Bring Unemployment Down? Experimental Evidence from France." NBER Working Paper Series, No. 29914, April 2022.
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

The first is that people are more altruistic towards individuals who agree with them and the second is that people's well-being rises when other people share their personal opinions. The act of voting is then a source of vicarious utility... View Details
Keywords: Martha Lagace
  • December 2020
  • Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans
In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details
Keywords: Human Behavior; Human Dignity; Human Resource Practices; Corporate Change And Sustainability; Corporate Culture; Strategic Corporate Decisions; Strategic Change; Strategic Decision Making; Emotion; Management Challenges; Corporate Accountability; Organizational Culture; Human Resources; Crisis Management; Law; Courts and Trials; Labor; Labor and Management Relations; Management Practices and Processes; Employees; Well-being; Telecommunications Industry; Europe; European Union
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Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (C): An Unprecedented Trial." Harvard Business School Supplement 721-422, December 2020.
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

forthcoming Compensation & Benefits Review The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World By: Landry, Anais Thibault, and A.V. Whillans Abstract—How can workplace rewards... View Details
Keywords: Dina Gerdeman
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

Can money buy you happiness? Yes—so long as you spend the money on someone else. According to new research, giving other people even as little as $5 can lead to increased well-being for the giver. That's the insight into the secret of... View Details
Keywords: by Sarah Jane Gilbert
  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

economic success of countries like the U.S.? What do you think? To read more: George A. Akerlof and Rachel E. Kranton, Identity Economics: How Our Identities Shape Our Work, Wages, and Well-Being (Princeton, NJ: Princeton University... View Details
Keywords: by Jim Heskett
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

Hill-Popper. Yet the focus on economic results usually gives a one-sided picture of what leaders can accomplish. For the well-being of business and society, the HBS scholars say, future research on leadership effectiveness should also... View Details
Keywords: by Martha Lagace
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