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  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

businesses afford to exclude the roughly one in three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly... View Details
  • September 2024
  • Case

Open Door Legal: Universal Legal Access

By: Brian Trelstad, Taylor Greenthal and Sarah Mehta
This case is about Open Door Legal (ODL), a San Francisco-based civil legal aid nonprofit. CEO Adrian Tirtanadi founded the organization in 2012 with a mission to achieve universal access to legal representation for all city residents. By 2024, ODL had opened four... View Details
Keywords: Social Entrepreneurship; Law; Growth Management; Nonprofit Organizations; Civil Society or Community; Business Model; Expansion; Legal Services Industry; United States; California; Los Angeles; San Francisco
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  • 15 Apr 2015
  • HBS Seminar

Raymond Fisman, Columbia Business School

  • 2023
  • Working Paper

Insufficiently Justified Disparate Impact: A New Criterion for Subgroup Fairness

By: Neil Menghani, Edward McFowland III and Daniel B. Neill
In this paper, we develop a new criterion, "insufficiently justified disparate impact" (IJDI), for assessing whether recommendations (binarized predictions) made by an algorithmic decision support tool are fair. Our novel, utility-based IJDI criterion evaluates false... View Details
Keywords: AI and Machine Learning; Forecasting and Prediction; Prejudice and Bias
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  • February 2015
  • Article

'Open' Disclosure of Innovations, Incentives and Follow-on Reuse: Theory on Processes of Cumulative Innovation and a Field Experiment in Computational Biology

By: Kevin J. Boudreau and Karim R. Lakhani
Most of society's innovation systems―academic science, the patent system, open source, etc.―are "open" in the sense that they are designed to facilitate knowledge disclosure among innovators. An essential difference across innovation systems is whether disclosure is of... View Details
Keywords: Open Innovation; Cumulative Innovation; Incentives; Search; Disclosure And Access; Knowledge Sharing; Motivation and Incentives; Collaborative Innovation and Invention
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  • 2018
  • Working Paper

Quantile Forecasts of Product Life Cycles Using Exponential Smoothing.

By: Xiaojia Guo, Kenneth C. Lichtendahl Jr. and Yael Grushka-Cockayne
We introduce an exponential smoothing model that a manager can use to forecast the demand of a new product or service. The model has five features that make it suitable for accurately forecasting product life cycles at scale. First, the trend in our model follows the... View Details
Keywords: New Product Development; Demand Forecasting; Product Adoption; Innovation Diffusion; Product Development; Demand and Consumers; Forecasting and Prediction; Adoption
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  • 2010
  • Working Paper

Agency Revisited

By: Ramon Casadesus-Masanell and Daniel F. Spulber
The article presents a comprehensive overview of the principal-agent model that emphasizes the role of trust in the agency relationship. The analysis demonstrates that the legal remedy for breach of duty can result in a full-information efficient outcome eliminating... View Details
Keywords: Ethics; Contracts; Agency Theory; Mathematical Methods; Behavior; Trust
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  • 20 Mar 2014
  • Working Paper Summaries

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Keywords: by Geoffrey Jones & Andrew Spadafora
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

Differences at Work: The Individual Experience Harvard Business School Note 608-068 This note introduces students to the underlying social psychology of stereotyping and discrimination as barriers to respect and fair treatment. Purchase... View Details
Keywords: Martha Lagace
  • January 2011 (Revised April 2014)
  • Case

Uptake of Malaria Rapid Diagnostic Tests

By: Nava Ashraf, Natalie Kindred and Richard Sedlmayr
This case describes barriers to adoption of malaria rapid diagnostic tests in Zambia and highlights the importance of understanding end users in promoting product adoption. Rapid diagnostic tests (RDTs) are simple, easy-to-use tools that provide a relatively reliable,... View Details
Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Health Industry; Zambia
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  • 27 Feb 2013
  • Working Paper Summaries

In Strange Company: The Puzzle of Private Investment in State-Controlled Firms

Keywords: by Mariana Pargendler, Aldo Musacchio & Sergio G. Lazzarini; Banking; Financial Services
  • 2025
  • Working Paper

Unwinding Loan Prospecting Pressure Through Renegotiation: The Role of Loan Officer Changes in Debt Contracting

By: Jung Koo Kang, Regina Wittenberg Moerman and Jessie Cheong
We examine the impact of loan officer changes on debt contract design. Loan officers play a critical role in initiating and maintaining lending relationships but also face pressure to originate more loans, incentivizing them to offer loan terms more favorable than... View Details
Keywords: Financing and Loans; Borrowing and Debt; Contracts; Negotiation; Motivation and Incentives
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  • 19 Aug 2009
  • Working Paper Summaries

The Optimal Taxation of Height: A Case Study of Utilitarian Income Redistribution

Keywords: by N. Gregory Mankiw & Matthew Weinzierl
  • Web

Technology & Operations Management - Faculty & Research

for moves to larger agglomerations, nor concentrated in particular scientific fields. We discuss the implications of these findings for research allocations in science and scientists’ leaving one institution for another. 2025 Working Paper Productivity Beliefs and... View Details
  • 2012
  • Chapter

Institutional Pressures and Organizational Characteristics: Implications for Environmental Strategy

By: Magali A. Delmas and Michael W. Toffel
A broad literature has emerged over the past decades demonstrating that firms' environmental strategies and practices are influenced by stakeholders and institutional pressures. Such findings are consistent with institutional sociology, which emphasizes the importance... View Details
Keywords: Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Natural Environment; Business Strategy
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  • Web

Business & Environment

in poverty alleviation that includes climate resilience and adaptation social enterprises engaging in agriculture and off-grid solar. She explains how Acumen uses blended capital, including philanthropic first-loss investments and... View Details
  • 08 Jun 2010
  • First Look

First Look: June 8

Epstein, and Kristi Yuthas Publication:In Scaling Social Impact: New Thinking, edited by Paul Bloom and Edward Skloot. Palgrave Macmillan, forthcoming An abstract is unavailable at this time. Order this Book:... View Details
Keywords: Martha Lagace
  • 25 Oct 2011
  • First Look

First Look: October 25

Authors:Steenburgh, Thomas J., and Das Narayandas Publication:Chap. 9 in Legends in Marketing: Philip Kotler, 114-122. Sage, forthcoming An abstract is unavailable at this time. Publisher's Link: http://www.uk.sagepub.com/books/Book235569   Working PapersFairness,... View Details
Keywords: Sean Silverthorne
  • December 2023
  • Teaching Note

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details
Keywords: Health Care and Treatment; Employee Relationship Management; Knowledge Dissemination; Knowledge Management; Management Practices and Processes; Organizational Design; Organizational Structure; Groups and Teams; Learning; Health Industry; Netherlands
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  • 30 Aug 2006
  • Op-Ed

The Compensation Game

rise of executive pay over time as a product of efficient markets and argued that the increase merely reflects the growing marginal productivity of chief executives. Unfortunately, this standard defense reflects a broad misconception of... View Details
Keywords: by Lucian Bebchuk & Rakesh Khurana