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  • All HBS Web  (1,442)
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    • News  (363)
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  • All HBS Web  (1,442)
    • People  (8)
    • News  (363)
    • Research  (821)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (327)
← Page 10 of 1,442 Results →
  • June 2018 (Revised January 2019)
  • Case

Membership Rewards® from American Express

By: Shelle Santana, Frances X. Frei and Lauren G. Pickle
Credit and charge card issuer American Express (Amex) had developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on... View Details
Keywords: Financial Services; Customer Loyalty; Credit Cards; Marketing Strategy; Product Marketing; Brands and Branding; Customer Value and Value Chain; Value Creation; Financial Services Industry; Banking Industry; North America; United States
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Santana, Shelle, Frances X. Frei, and Lauren G. Pickle. "Membership Rewards® from American Express." Harvard Business School Case 518-079, June 2018. (Revised January 2019.)
  • 20 Jan 2016
  • Working Paper Summaries

The Bright Side of Patents

Keywords: by Joan Farre-Mensa, Deepak Hegde & Alexander Ljungqvist; Technology; Manufacturing
  • 27 Jun 2016
  • News

Brexit is just the latest blow to globalization

  • June 1, 2021
  • Article

Capitalism Won't Thrive on Value Investing Alone

By: Amar Bhidé
Investors fall into two camps: value investors, who base decisions on a careful analysis of revenues and costs, looking for steady performance, and growth investors, who place bets on risky projects with very high potential payoffs. A capitalist economy needs both... View Details
Keywords: Capitalism; Investors; Economy; Investment
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Bhidé, Amar. "Capitalism Won't Thrive on Value Investing Alone." Harvard Business Review Digital Articles (June 1, 2021).
  • 23 Jun 2014
  • News

Cash Incentives For Health

  • 16 Jun 2011
  • News

Why Bono didn't save Spider-Man

  • October 2001 (Revised June 2004)
  • Case

Harrah's Entertainment Inc.

By: Rajiv Lal and Patricia Carrolo
Describes a situation facing Philip Satre, chairman and CEO of Harrah's Entertainment, Inc. Satre was reading a May 2000 Wall Street Journal story that discussed the company's marketing success in targeting low rollers, the 100% growth in stock price and profits in the... View Details
Keywords: Budgets and Budgeting; Marketing; Marketing Reference Programs; Performance Evaluation; Motivation and Incentives; Competitive Strategy
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Lal, Rajiv, and Patricia Carrolo. "Harrah's Entertainment Inc." Harvard Business School Case 502-011, October 2001. (Revised June 2004.)
  • 2023
  • Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
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Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
  • Article

The Impact of Intangibles on Firm Growth

By: Stefano Denicolai, E. Cotta Ramusino and F. Sotti
Persuading users to try new technologies continues to be a problem confronting organisations and technology vendors alike. To better understand the process of new technology trial and adoption, several theoretical models have been proposed, of which the Technology... View Details
Keywords: Motivation and Incentives; Technology Adoption
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Denicolai, Stefano, E. Cotta Ramusino, and F. Sotti. "The Impact of Intangibles on Firm Growth." Technology Analysis & Strategic Management 27, no. 2 (2015): 219–236.
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55439 Compensation Interdependence and Performance Consequences of Managerial Discretion By: Cai, Wei, Susanna Gallani, and Jee-Eun Shin Abstract— We examine the performance consequences of using managerial discretion in... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2022
  • News

The Elizabeth Holmes Verdict: Silicon Valley’s Reckoning or a Single Bad Apple?

  • Research Summary

Coordination, Control, and the Management of Organizations

Michael C. Jensen's research is aimed at obtaining a clearer understanding of how the 'organizational rules of the game' affect a manager's ability to accomplish his or her goals and how the rules can be structured to resolve problems and increase productivity. ... View Details
  • 27 Feb 2011
  • News

Moonlighting Within Microsoft, in Pursuit of New Apps

  • 02 Apr 2012
  • News

R.I., US agencies split $500m in Google revenues

  • 2017
  • Working Paper

Explaining the Vertical-to-Horizontal Transition in the Computer Industry

By: Carliss Y. Baldwin
This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a vertical-to-horizontal transition in the computer industry 100 years later. I first model the... View Details
Keywords: Organizational Design; Business History; Vertical Integration; Horizontal Integration; Digital Platforms; Computer Industry
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Baldwin, Carliss Y. "Explaining the Vertical-to-Horizontal Transition in the Computer Industry." Harvard Business School Working Paper, No. 17-084, March 2017.
  • November 2010 (Revised August 2016)
  • Case

The Changing Face of Angel Investing

By: William A. Sahlman and Evan Richardson
Angel investors Ram Shriram, Mike Maples, Eric Paley, James Geshweiler, and Jim Southern discuss their investment philosophies and the changing landscape of angel investing. Questions include: • How has angel investing changed in the last few years? • How do you... View Details
Keywords: Investment; Venture Capital; Investment Funds
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Sahlman, William A., and Evan Richardson. "The Changing Face of Angel Investing." Harvard Business School Case 811-046, November 2010. (Revised August 2016.)
  • 01 Dec 2017
  • News

New ETFs Attempt to Mimic the Portfolios of Private Equity

  • 21 May 2021
  • News

Buoyed by Federal Covid Aid, Big Hospital Chains Buy Up Competitors

  • June 2014 (Revised September 2014)
  • Case

Johnson & Johnson: The Promotion of Wellness

By: John A. Quelch and Carin-Isabel Knoop
To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details
Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia
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Quelch, John A., and Carin-Isabel Knoop. "Johnson & Johnson: The Promotion of Wellness." Harvard Business School Case 514-112, June 2014. (Revised September 2014.)
  • 12 May 2021
  • News

Small Bribes May Help People Build Healthy Handwashing Habits

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