Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (1,439) Arrow Down
Filter Results: (1,439) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (1,439)
    • People  (8)
    • News  (363)
    • Research  (820)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (324)

Show Results For

  • All HBS Web  (1,439)
    • People  (8)
    • News  (363)
    • Research  (820)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (324)
← Page 10 of 1,439 Results →
  • June 2018 (Revised January 2019)
  • Case

Membership Rewards® from American Express

By: Shelle Santana, Frances X. Frei and Lauren G. Pickle
Credit and charge card issuer American Express (Amex) had developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on... View Details
Keywords: Financial Services; Customer Loyalty; Credit Cards; Marketing Strategy; Product Marketing; Brands and Branding; Customer Value and Value Chain; Value Creation; Financial Services Industry; Banking Industry; North America; United States
Citation
Educators
Purchase
Related
Santana, Shelle, Frances X. Frei, and Lauren G. Pickle. "Membership Rewards® from American Express." Harvard Business School Case 518-079, June 2018. (Revised January 2019.)
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

different forms of organization. Specifically, step processes reward technical integration, unified governance, risk aversion, and the use of direct authority, while platform systems reward modularity,... View Details
Keywords: Dina Gerdeman
  • 2023
  • Article

Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control

By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees... View Details
Keywords: Organizational Behavior Modification; Peer Monitoring; Persistence Of Performance Improvements; Crowding Out; Implicit Incentives; Compensation; Healthcare; Social Pressure; Image Motivation; Incentives; Motivation; Performance; Behavior; Motivation and Incentives; Compensation and Benefits; Governing Rules, Regulations, and Reforms; Organizational Culture; Health Industry; California
Citation
Read Now
Related
Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
  • Article

The Impact of Intangibles on Firm Growth

By: Stefano Denicolai, E. Cotta Ramusino and F. Sotti
Persuading users to try new technologies continues to be a problem confronting organisations and technology vendors alike. To better understand the process of new technology trial and adoption, several theoretical models have been proposed, of which the Technology... View Details
Keywords: Motivation and Incentives; Technology Adoption
Citation
Find at Harvard
Related
Denicolai, Stefano, E. Cotta Ramusino, and F. Sotti. "The Impact of Intangibles on Firm Growth." Technology Analysis & Strategic Management 27, no. 2 (2015): 219–236.
  • 2017
  • Working Paper

Explaining the Vertical-to-Horizontal Transition in the Computer Industry

By: Carliss Y. Baldwin
This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a vertical-to-horizontal transition in the computer industry 100 years later. I first model the... View Details
Keywords: Organizational Design; Business History; Vertical Integration; Horizontal Integration; Digital Platforms; Computer Industry
Citation
Read Now
Related
Baldwin, Carliss Y. "Explaining the Vertical-to-Horizontal Transition in the Computer Industry." Harvard Business School Working Paper, No. 17-084, March 2017.
  • November 2010 (Revised August 2016)
  • Case

The Changing Face of Angel Investing

By: William A. Sahlman and Evan Richardson
Angel investors Ram Shriram, Mike Maples, Eric Paley, James Geshweiler, and Jim Southern discuss their investment philosophies and the changing landscape of angel investing. Questions include: • How has angel investing changed in the last few years? • How do you... View Details
Keywords: Investment; Venture Capital; Investment Funds
Citation
Educators
Purchase
Related
Sahlman, William A., and Evan Richardson. "The Changing Face of Angel Investing." Harvard Business School Case 811-046, November 2010. (Revised August 2016.)
  • 01 Dec 2017
  • News

New ETFs Attempt to Mimic the Portfolios of Private Equity

  • March 2024
  • Simulation

'Storrowed'

By: Mitchell Weiss
The game was built to accompany "Storrowed": A Generative AI Exercise, available through Harvard Business Publishing. The game adds a timing element to "Storrowed" and enables the teacher to reward teams for strong prompts or penalize teams for believing AI... View Details
Keywords: AI and Machine Learning; Decision Choices and Conditions; Risk and Uncertainty
Citation
Purchase
Related
Weiss, Mitchell. "'Storrowed'." Harvard Business School Simulation 824-714, March 2024.
  • 04 Jan 2022
  • News

The Elizabeth Holmes Verdict: Silicon Valley’s Reckoning or a Single Bad Apple?

  • 27 Feb 2011
  • News

Moonlighting Within Microsoft, in Pursuit of New Apps

  • 02 Apr 2012
  • News

R.I., US agencies split $500m in Google revenues

  • June 1, 2021
  • Article

Capitalism Won't Thrive on Value Investing Alone

By: Amar Bhidé
Investors fall into two camps: value investors, who base decisions on a careful analysis of revenues and costs, looking for steady performance, and growth investors, who place bets on risky projects with very high potential payoffs. A capitalist economy needs both... View Details
Keywords: Capitalism; Investors; Economy; Investment
Citation
Register to Read
Related
Bhidé, Amar. "Capitalism Won't Thrive on Value Investing Alone." Harvard Business Review Digital Articles (June 1, 2021).
  • 23 Jun 2014
  • News

Cash Incentives For Health

  • 16 Jun 2011
  • News

Why Bono didn't save Spider-Man

  • 05 Sep 2012
  • First Look

First Look: September 5

Vijayaraghavan Publication:Harvard Business Review 90, no. 9 (September 2012) Abstract An abstract is unavailable at this time. Read the article: http://hbr.org/2012/09/should-you-listen-to-the-customer/ar/1 'I'll Have One of Each': How Separating View Details
Keywords: Sean Silverthorne
  • 2015
  • Working Paper

Crowdfunding as 'Donations': Theory & Evidence

By: Kevin J. Boudreau, Lars Bo Jeppesen, Toke Reichstein and Francesco Rullani
For a wide class of crowdfunding approaches, we argue that the reward structure (for funders) is closer to that of charitable donations to public goods than it is to traditional entrepreneurial finance. Many features of the design of crowdfunding platforms can... View Details
Keywords: Crowdfunding Platforms; Entrepreneurial Finance; Free-riding; Voluntary Contributions To Public Goods; Online Technology; Entrepreneurship; Social and Collaborative Networks; Finance; Philanthropy and Charitable Giving
Citation
SSRN
Read Now
Related
Boudreau, Kevin J., Lars Bo Jeppesen, Toke Reichstein, and Francesco Rullani. "Crowdfunding as 'Donations': Theory & Evidence." Harvard Business School Working Paper, No. 16-038, September 2015.
  • October 1987 (Revised March 1989)
  • Case

United Parcel Service (B)

With expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to adjust its human resource policies to businesses and people which were substantially different from its traditional... View Details
Keywords: Organizational Change and Adaptation; Expansion; Organizational Culture; Human Resources; Service Industry; Germany; United States
Citation
Educators
Purchase
Related
Sonnenfeld, Jeffrey A. "United Parcel Service (B)." Harvard Business School Case 488-017, October 1987. (Revised March 1989.)
  • 25 Apr 2017
  • News

Harvard Business School’s annual contest for entrepreneurs is a case study unto itself

  • August 2003 (Revised December 2003)
  • Background Note

Formalizing Business Relationships: Note on Contract Formation for Managers

Equips managers with a basic understanding of how to use contracts to define, formalize, and strengthen business relationships. Explains how managers can use properly structured contracts to increase predictability; to create or preserve valuable legal, financial, and... View Details
Keywords: Contracts; Relationships
Citation
Educators
Purchase
Related
Bagley, Constance E. "Formalizing Business Relationships: Note on Contract Formation for Managers." Harvard Business School Background Note 804-004, August 2003. (Revised December 2003.)
  • October 2001 (Revised June 2004)
  • Case

Harrah's Entertainment Inc.

By: Rajiv Lal and Patricia Carrolo
Describes a situation facing Philip Satre, chairman and CEO of Harrah's Entertainment, Inc. Satre was reading a May 2000 Wall Street Journal story that discussed the company's marketing success in targeting low rollers, the 100% growth in stock price and profits in the... View Details
Keywords: Budgets and Budgeting; Marketing; Marketing Reference Programs; Performance Evaluation; Motivation and Incentives; Competitive Strategy
Citation
Educators
Purchase
Related
Lal, Rajiv, and Patricia Carrolo. "Harrah's Entertainment Inc." Harvard Business School Case 502-011, October 2001. (Revised June 2004.)
  • ←
  • 10
  • 11
  • …
  • 71
  • 72
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.