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Show Results For
- All HBS Web
(3,913)
- People (16)
- News (905)
- Research (2,471)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,849)
- 16 Nov 2010
- News
Seasonal prices are boosting retail sales
- 21 Jul 2022
- News
How Sumner Feldberg Helped Transform Retail
overly dependent on downtown locations that were losing shoppers to suburban malls. Some New England rivals were opening discount stores in abandoned textile mills, which came with cheap rents and plenty of parking space. Mr. Feldberg, who had studied the history of... View Details
- 2016
- Working Paper
The Impact of Supplier Inventory Service Level on Retailer Demand
By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
Craig, Nathan, Nicole DeHoratius, and Ananth Raman. "The Impact of Supplier Inventory Service Level on Retailer Demand." Working Paper. (Revised January 2016.)
- 12 Mar 2015
- News
Maine retailer L.L. Bean plans to triple its stores
- March 1979
- Background Note
Note on Types of Retail Stores
By: Hirotaka Takeuchi
Keywords: Retail Industry
Takeuchi, Hirotaka. "Note on Types of Retail Stores." Harvard Business School Background Note 579-168, March 1979.
- June 2021
- Technical Note
U.S. Retail Real Estate in 2020
By: José B. Alvarez, Jim Sylvia and David Lane
Alvarez, José B., Jim Sylvia, and David Lane. "U.S. Retail Real Estate in 2020." Harvard Business School Technical Note 521-030, June 2021.
- September 1991
- Article
Retail Pricing: Does Channel Length Matter
By: R. Lal and Anne Coughlan
Keywords: Price
Lal, R., and Anne Coughlan. "Retail Pricing: Does Channel Length Matter." Managerial and Decision Economics (September 1991).
- 02 Nov 2015
- News
When Retail Prices Cross the Line
- August 1983 (Revised March 1995)
- Case
Nineteenth Century Retailing and the Rise of the Department Store
Discusses changes in retailing in the nineteenth century. View Details
Tedlow, Richard S. "Nineteenth Century Retailing and the Rise of the Department Store." Harvard Business School Case 384-022, August 1983. (Revised March 1995.)
- 25 Feb 2014
- News
Is The Gap's Minimum Wage Hike Good Retail Politics?
- 14 Sep 2017
- News
The Future of Retail Is Stores That Aren’t Stores
- May 16 2023
- Testimonial
From Chief Retail Banking Officer to CEO
- June 2020 (Revised August 2020)
- Case
Majid Al Futtaim Retail Geographic Expansion: Brick or Click?
By: Juan Alcácer and Alpana Thapar
This case illustrates the challenges that retailers face when they aggressively pursue geographical growth by expanding both their physical store network and their online presence. It features Majid Al Futtaim (MAF) Retail, a franchisee of Carrefour hypermarkets in the... View Details
Keywords: Stores; Ecommerce; Strategy; Expansion; Geographic Location; Decision Making; Internet and the Web; Digital Transformation; E-commerce; Retail Industry; Middle East
Alcácer, Juan, and Alpana Thapar. "Majid Al Futtaim Retail Geographic Expansion: Brick or Click?" Harvard Business School Case 720-482, June 2020. (Revised August 2020.)
- 2018
- Working Paper
Shipping Fees and Product Assortment in Online Retail
By: Chaoqun Chen and Donald Ngwe
Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details
Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry
Chen, Chaoqun, and Donald Ngwe. "Shipping Fees and Product Assortment in Online Retail." Harvard Business School Working Paper, No. 19-034, September 2018.
- July–August 2016
- Article
Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets
By: Ayelet Israeli, Eric Anderson and Anne Coughlan
Manufacturers in many industries frequently use vertical price policies, such as minimum advertised price (MAP), to influence prices set by downstream retailers. Although manufacturers expect retail partners to comply with MAP policies, violations of MAP are common in... View Details
Keywords: Pricing Policies; Pricing; Channel Management; Legal Aspects Of Business; Price; Governance Compliance; Marketing Channels; Retail Industry
Israeli, Ayelet, Eric Anderson, and Anne Coughlan. "Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets." Marketing Science 35, no. 4 (July–August 2016): 539–564. (Lead article.)
- October 2005 (Revised December 2006)
- Case
Magazine Luiza: Building a Retail Model of "Courting the Poor"
By: Frances X. Frei and Ricardo Reisen de Pinho
Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details
Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil
Frei, Frances X., and Ricardo Reisen de Pinho. Magazine Luiza: Building a Retail Model of "Courting the Poor". Harvard Business School Case 606-048, October 2005. (Revised December 2006.)
- 17 Nov 2020
- News
How Retailers Can Thrive in a Shopping Season Like No Other
- October 2020
- Supplement
Twiga Foods: Revolutionizing African Retail (B)
By: Shikhar Ghosh, Pippa Tubman Amerding and Wale Lawal
Ghosh, Shikhar, Pippa Tubman Amerding, and Wale Lawal. "Twiga Foods: Revolutionizing African Retail (B)." Harvard Business School Supplement 821-044, October 2020.
- August 24, 2010
- Article
Western Retailers Are Making Strategic Inroads
By: John A. Quelch and Maria Ibanez Gabilondo