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  • January 5, 2014
  • Article

Seven Things You Need to Know about CEO Lou Shipley

By: Lou Shipley and Michael B. Farrell
Globe reporter Michael B. Farrell recently spoke with Lou Shipley, the newly appointed chief executive of Black Duck Software Inc., a growing Burlington open source software company. Here's what he found out. View Details
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  • October 2022
  • Case

Pricing at Echosec Systems

By: Elie Ofek, Marco Bertini, Annelena Lobb and Alexis Lefort
This case follows the evolution of pricing strategy at Echosec Systems, a Canadian open source intelligence firm. The case provides information on pricing as the company grows and diversifies its product offerings. View Details
Keywords: Marketing Strategy; Product Positioning; Price; Product Development; Information Industry; Canada; United States
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  • February 2024 (Revised January 2025)
  • Case

AGENTS.inc: Pathways to Growth at an AI Startup

By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney
The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details
Keywords: Business Growth and Maturation; Business Model; Business Startups; Small Business; Transformation; Customer Focus and Relationships; Decisions; Entrepreneurship; Venture Capital; Financial Strategy; AI and Machine Learning; Digital Platforms; Technological Innovation; Copyright; Management; Growth and Development; Market Timing; Ownership; Risk and Uncertainty; Competition; Open Source Distribution; Entrepreneurial Finance; Computer Industry; Europe; Germany
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  • 11 Jul 2007
  • Working Paper Summaries

Managing Proprietary and Shared Platforms: A Life-Cycle View

Keywords: by Thomas R. Eisenmann; Technology

    Karim R. Lakhani

    Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

    Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
    • 20 Feb 2013
    • News

    Beyond the Buzz, Where Are MOOCs Really Going?

    • 19 Mar 2014
    • News

    A Brand Manager's Guide to Losing Control

    • July 2004 (Revised September 2004)
    • Background Note

    A Conversation about Information Technology

    Two managers discuss the benefits, costs, opportunities, and headaches of corporate computing. Topics include security, training, the Internet and Web, collaboration, productivity, Moore's Law, computer crashes, upgrades, open source software, network effects,... View Details
    Keywords: Information Technology; Problems and Challenges
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    • 2019
    • Working Paper

    Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC

    By: Carliss Y. Baldwin
    The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes... View Details
    Keywords: IBM; Personal Computer; Digital Platforms; System; Strategy
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    • Research Summary

    Competing business models

    By: Ramon Casadesus-Masanell
    Building on the literatures on competitive positioning and the theory of industrial organization, my work seeks to tackle previously unaddressed questions by studying situations where firms compete in dissimilar ways. Some examples of these questions include:View Details
    • 22 Apr 2019
    • Working Paper Summaries

    Government Technology Policy, Social Value, and National Competitiveness

    Keywords: by Frank Nagle
    • 07 Apr 2017
    • Working Paper Summaries

    Explaining the Vertical-to-Horizontal Transition in the Computer Industry

    Keywords: by Carliss Baldwin; Computer
    • April 2006 (Revised March 2007)
    • Case

    Black Duck Software

    By: Constance E. Bagley and David Lane
    Black Duck Software involves a venture-backed start-up that converted software developers' concerns about violating copyright licensing agreements or open source protocols into an opportunity to help firms use technology to better manage their compliance efforts.... View Details
    Keywords: Value Creation; Law; Open Source Distribution; Applications and Software; Business Startups; Copyright
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    • February 2001
    • Case

    Sun Microsystems, Inc.: Solaris Strategy

    In the late 1990s, Sun Microsystems' Solaris has emerged as the dominant UNIX-based alternative to Microsoft for server operating systems. At the same time, the open source operating system Linux has appeared unexpectedly, and it is generating significant excitement... View Details
    Keywords: Digital Platforms; Competition; Open Source Distribution; Standards
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    • 11 Sep 2021
    • News

    Direct-To-Consumer Retailers Try to Bring Pizzazz to Dull Goods

    • January 2023 (Revised January 2024)
    • Case

    Digital Transformation at Tata Steel

    By: Krishna Palepu, Das Narayandas, Radhika Kak and Rachna Tahilyani
    T.V. Narendran, CEO of Tata Steel, India’s oldest steel manufacturing firm, had taken concrete business and cultural transformation steps to future-ready the firm since taking over in 2013. He had deleveraged and instilled financial discipline, acquired new businesses,... View Details
    Keywords: Digital Transformation; Digital Strategy; Change Management; Growth and Development Strategy; E-commerce; Steel Industry; Asia; India
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    • September 2022
    • Case

    Proactive for Her

    By: Rembrand Koning and Kairavi Dey
    Proactive for Her began amid the COVID-19 pandemic, in August 2020 as a digital platform to provide accessible, evidence-based, primary, preventive non-judgmental healthcare services for Indian women, who were often dissuaded from seeking help as premarital sex and... View Details
    Keywords: Women's Health; Healthcare; India; Start-up; Telehealth; Digital Platforms; Health Care and Treatment; Customer Focus and Relationships; Business Startups; Health Industry; Asia; South Asia; India
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      Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market

      The prevalence of online platforms opens new doors to traditional businesses for customer reach and revenue growth. This research investigates platform competition in a setting where prices are determined by negotiations between platforms and businesses. We compile a... View Details
      • Article

      Marginality and Problem-Solving Effectiveness in Broadcast Search

      By: Lars Bo Jeppesen and Karim R. Lakhani
      We examine who the winners are in science problem-solving contests characterized by open broadcast of problem information, self-selection of external solvers to discrete problems from the laboratories of large R&D intensive companies, and blind review of solution... View Details
      Keywords: Competition; Open Source Distribution; Knowledge Use and Leverage; Markets; Independent Innovation and Invention; Problems and Challenges; Research and Development; Gender; Science
      Related
      • 25 Apr 2023
      • Op-Ed

      How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

      Two China-based retail platforms, SHEIN and Temu, are getting a huge amount of attention in the fashion industry these days. I believe that the significance of these platforms goes way beyond the ability to give consumers trendy,... View Details
      Keywords: by John Deighton; Fashion; Retail; Consumer Products