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- All HBS Web
(4,381)
- People (4)
- News (1,309)
- Research (1,907)
- Events (47)
- Multimedia (112)
- Faculty Publications (1,259)
- 01 Dec 2011
- News
Faculty Research Online
HBS Cases: Lady Gaga What goes into creating the world’s largest pop star? Before her fame hit, Lady Gaga’s manager faced decisions that could have derailed the performer’s career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices... View Details
- Article
Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information
By: Santiago Gallino and Antonio Moreno
Using a proprietary data set, we analyze the impact of the implementation of a “buy-online, pick-up-in-store” (BOPS) project. The implementation of this project is associated with a reduction in online sales and an increase in store sales and traffic. These results can... View Details
Keywords: Retail Operations; Inventory Availability; Empirical Operations Management; Business Analytics; Online Retail; Ecommerce; Operations; Management; Distribution Channels; Consumer Behavior; E-commerce; Retail Industry
Gallino, Santiago, and Antonio Moreno. "Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information." Management Science 60, no. 6 (June 2014): 1434–1451. (Finalist of Management Science Best Paper award in Operations Management.)
- 2016
- Working Paper
Designing Online Marketplaces: Trust and Reputation Mechanisms
By: Michael Luca
Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details
Luca, Michael. "Designing Online Marketplaces: Trust and Reputation Mechanisms." NBER Working Paper Series, No. 22616, September 2016.
- 9 AM – 9:01 AM EDT, 04 Sep 2019
- HBS Online
HBS Online CORe
Gain business skills and confidence in this three-course program on business fundamentals covering Business Analytics, Economics, and Financial Accounting. Program Dates: September 4, 2019 - November 27, 2019 View Details
- 01 Mar 2008
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What Is Management’s Role in... View Details
- 9 AM – 10 AM EST, 26 Nov 2019
- HBS Online
HBS Online CORe
Gain business skills and confidence in this three-course program on business fundamentals covering Business Analytics, Economics, and Financial Accounting. Program Dates: November 26, 2019 - March 5, 2020 View Details
- 28 Aug 2011
- News
Online Venture Energizes Vulnerable College
- 01 Jun 2009
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Marketing After the Recession... View Details
- 01 Jun 2012
- News
Faculty Research Online
HBS Cases: Overcoming the Stress of ‘Englishnization’ CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren’t as effective in their learned language, says... View Details
- 01 Sep 2012
- News
Faculty Research Online
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy Many companies preach and practice corporate social responsibility, but their efforts often lack an overall strategy that dilutes their effectiveness. Professor Kash Rangan and colleagues... View Details
- 01 Sep 2009
- News
Faculty Research Online
HBS Working Knowledge offers a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Sharpening Your Skills: Leading Change There’s nothing like a global recession to test one’s change-management skills.... View Details
- 01 Mar 2005
- News
Faculty Research Online
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors Your company’s scientists and investors can be antennas that bring great ideas into your company. The key, says Associate Professor Lee Fleming, is understanding small-world networks. The New CEO’s... View Details
- 01 Mar 2011
- News
Faculty Research Online
Seven Strategy Questions: A Simple Approach for Better Execution In his new book, Seven Strategy Questions, Charles M. Williams Professor of Business Administration Robert Simons explains how managers can identify holes in their planning processes and make smart... View Details
- 01 Sep 2010
- News
Faculty Research Online
The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those metrics should be. Associate Professor Alnoor Ebrahim discusses how nonprofit managers should... View Details
- 23 Nov 2022
- Video
Introduction to the HBS Live Online Classroom
- April 2013
- Case
Recognizing Online Revenues
By: Francois Brochet
Brochet, Francois. "Recognizing Online Revenues." Harvard Business School Case 113-087, April 2013.
- 01 Dec 2008
- News
Faculty Research Online
How Much Time Should CEOs Devote to Customers? Every corporate mission statement pays lip service to respecting customer needs, but actual customer expertise is typically a mile wide and an inch deep, says Professor John Quelch. Here’s why every CEO should spend at... View Details
- 01 Dec 2009
- News
Faculty Research Online
“I Read Playboy for the Articles”: Justifying and Rationalizing Questionable Preferences When people behave in ways that might appear selfish, prejudiced, or perverted, they employ a host of strategies designed to justify questionable behavior with rational excuses: “I... View Details