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  • All HBS Web  (4,383)
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  • All HBS Web  (4,383)
    • People  (4)
    • News  (1,307)
    • Research  (1,924)
    • Events  (49)
    • Multimedia  (112)
  • Faculty Publications  (1,272)
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  • 01 Jun 2007
  • News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. What’s to Be Done about... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2007
  • News

Faculty Research Online

HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Behavioral Finance — Benefiting... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 20 Jan 2014
  • News

Online marketplaces may encourage bias

  • Article

Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information

By: Santiago Gallino and Antonio Moreno
Using a proprietary data set, we analyze the impact of the implementation of a “buy-online, pick-up-in-store” (BOPS) project. The implementation of this project is associated with a reduction in online sales and an increase in store sales and traffic. These results can... View Details
Keywords: Retail Operations; Inventory Availability; Empirical Operations Management; Business Analytics; Online Retail; Ecommerce; Operations; Management; Distribution Channels; Consumer Behavior; E-commerce; Retail Industry
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Gallino, Santiago, and Antonio Moreno. "Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information." Management Science 60, no. 6 (June 2014): 1434–1451. (Finalist of Management Science Best Paper award in Operations Management.)
  • Web

Winning with Digital Platforms Online Course | HBS Online

Vyas Assistant Vice President at TTK Healthcare Limited Understand the platform business landscape to work more effectively with platforms or respond to new opportunities in your industry. "HBS Online courses are excellent for anyone who... View Details
  • 28 Dec 2016
  • News

Harvard’s New Online Negotiation Course

  • May 1998 (Revised July 1998)
  • Teaching Note

Dell Online TN

By: V. Kasturi Rangan and Marie Bell
Teaching Note for (9-598-116). View Details
Keywords: Online Technology; Computer Industry
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Rangan, V. Kasturi, and Marie Bell. "Dell Online TN." Harvard Business School Teaching Note 598-146, May 1998. (Revised July 1998.)
  • 15 Jan 2025
  • News

Best Online Loans

  • File

Online Appendix F

  • 01 Mar 2010
  • News

Faculty Research Online

Can Entrepreneurs Drive People Movers to Success? Call them next-generation driverless taxis or people movers, the age of personal rapid transport is just around the bend. Could PRT change the face of public transportation in cities and smaller communities? Assistant... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2011
  • News

Faculty Research Online

HBS Cases: KFC’s Explosive Growth in China In China, Yum! Brands is opening a KFC store every day. But this is not the KFC known in America. A recent case study written by Professor David Bell and Agribusiness Program director Mary Shelman (MBA ’87) reveals how the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2013
  • News

Faculty Research Online

Marissa Mayer Should Bridge Distance Gap with Remote Workers Mayer's decision to bring work-at-home Yahoo! employees back to the office has set off a firestorm. Assistant Professor Lakshmi Ramarajan writes on how to mitigate the problem. See... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2012
  • News

Faculty Research Online

Why Do We Tax? With the next President set to take office, it's time to ask how the income tax system could be improved. Assistant Professor Matthew Weinzierl suggests how. US Competitiveness at Risk America's declining global competitiveness—it ranks No. 7 this year... View Details
Keywords: Executive, Legislative, and Other General Government Support; Government
  • 01 Mar 2013
  • News

Faculty Research Online

Teaming in the Twenty-First Century Today's teams are not well designed for getting work done in the 21st century, argues Professor Amy Edmondson. One starting point: learn the skill of "teaming." See http://hbswk.hbs.edu/item/7122.html. Altruistic Capital: Harnessing... View Details
  • 01 Dec 2011
  • News

Faculty Research Online

HBS Cases: Lady Gaga What goes into creating the world’s largest pop star? Before her fame hit, Lady Gaga’s manager faced decisions that could have derailed the performer’s career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Hospitals; Health, Social Assistance
  • 2021
  • Working Paper

Does Who Helps You Impact Your Behavior? Examining the Effects of Social Interactions on Knowledge Sharing in Online Communities

By: Eunkwang Seo, Frank Nagle and Sonali K. Shah
Online communities provide vibrant forums for knowledge sharing and are increasingly being used by individual users and firms to source knowledge and create and capture value. Yet, there is much to learn about how the actions of community members affect other members,... View Details
Keywords: Online Communities; Knowledge Development; Innovation; Reciprocity; Knowledge Sharing; Networks; Innovation and Invention; Interpersonal Communication
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Seo, Eunkwang, Frank Nagle, and Sonali K. Shah. "Does Who Helps You Impact Your Behavior? Examining the Effects of Social Interactions on Knowledge Sharing in Online Communities." Harvard Business School Working Paper, No. 21-026, August 2020. (Revised July 2021.)
  • Video

HBS Online Community Challenge 2020

  • 2018
  • Working Paper

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two types of... View Details
Keywords: Cash On Delivery; Dynamic Pricing; Online Retail; Payment Methods; Strategic Customer Behavior; Opportunistic Returns; Price; Policy; Consumer Behavior; Emerging Markets; Retail Industry
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Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets." Harvard Business School Working Paper, No. 19-030, September 2018.
  • January 2020 (Revised October 2021)
  • Case

Zara: An Integrated Store and Online Model (A)

By: Antonio Moreno
In 2010, amidst the growth of ecommerce and the emergence of new, purely online, fashion players, Zara launched its first online store, Zara.com. Since then, Zara’s online business had grown at a fast pace. By 2018, 12% of Inditex Group’s total sales came from the... View Details
Keywords: Stores; Integration; Operations; Business Model; Strategy; E-commerce; Retail Industry; Fashion Industry; Europe
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Moreno, Antonio. "Zara: An Integrated Store and Online Model (A)." Harvard Business School Case 620-073, January 2020. (Revised October 2021.)
  • March 2011 (Revised September 2011)
  • Background Note

Everyone and Everything is Online

By: Stephen P. Bradley and Nancy Bartlett
The twenty-first century digital world enabled mobile, empowered, content-hungry individuals to capture the value of enabling technologies and applications to manage, create, share, and influence content across the creation and delivery spectrum. Users were online in... View Details
Keywords: Communication Technology; Learning; Entertainment; Power and Influence; Internet and the Web; Value; Web Services Industry
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Bradley, Stephen P., and Nancy Bartlett. "Everyone and Everything is Online." Harvard Business School Background Note 711-494, March 2011. (Revised September 2011.)
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