Mobile Platforms - Publications - Faculty & Research

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Advisory Board - Entrepreneurship

online trading platform of Interactive Investor, a London-based financial advisory site. She also spent a summer on Wall Street working for Merrill Lynch in its Financial Institutions M&A group. She began her investment career as an... View Details

16 Dec 2014
First Look

First Look: December 16

http://ssrn.com/abstract=2532613 Competing with Complementors: An Empirical Look at Amazon.com By: Zhu, Feng, and Qihong Liu Abstract—Platform owners sometimes enter complementors' product spaces to compete against them directly. Prior studies have offered two possible... View Details

Keywords: Sean Silverthorne

01 Mar 2024
News

Vital Signs

day. An abbreviation of “demonstrating diagnostics,” DemDx is a software platform with embedded AI technology that guides health care providers through all the necessary questions in a patient examination to speed the patient onto the... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

October 2018 (Revised July 2023)
Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta

Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details

Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco

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16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they... View Details

Keywords: by John P. Kotter

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Online Leadership Principles Course | HBS Online

Distinguished Management Educator "Become a more versatile leader who can mobilize others by immersing yourself in real-world leadership challenges, self-assessments, and 360-degree feedback from colleagues and peers." Dates & Eligibility... View Details

01 Sep 2023
News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details

Keywords: Jen McFarland Flint; Real Estate

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

should support their teammates in their personal development, no matter who they are or what their background. The Boston-based women’s technology company Ovia Health is the leading digital health platform in the United States for women... View Details

Keywords: by Ranjay Gulati

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Jacobs (MBA 2007) CEO & Cofounder, Generate Capital Scott Jacobs (MBA 2007) CEO & Cofounder, Generate Capital In 2014, Scott Jacobs cofounded Generate Capital, a leading sustainable infrastructure platform delivering affordable, reliable... View Details

01 Jan 2012
News

Hiroshi Mikitani, MBA 1993

owners of small businesses, as well as Japanese society as a whole, Mikitani began working on a web-based shopping mall. “At the time, the Internet was at an early stage,” he notes. “No one was buying things online in Japan.” Working with three partners, he developed a... View Details

13 Mar 2012
First Look

First Look: March 13

ordinary drill bits, severely limited time, and the potentially immobilizing fear that plagued the buried miners. Could the trapped miners and rescue workers mobilize before air and resources were depleted? The case describes the ensuing... View Details

Keywords: Sean Silverthorne

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Case Studies - Social Impact Collaboratory

widely touted example of impact investing going mainstream. The case examines Imprint’s integration into the asset management platform at Goldman Sachs and how the approach to clients evolved post acquisition. Students will look at impact... View Details

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Organizational Leadership Course | HBS Online

and less averse to having difficult conversations. Juliana Casale Head of Marketing at Crazy Egg Learn to lead at scale and mobilize your employees as you transition your business from a startup into a growth-stage company. "HBS Online... View Details

April 2020 (Revised January 2022)
Case

Uber: Competing Globally

By: Alexander J. MacKay, Amram Migdal and John Masko

This case describes Uber’s global market entry strategy and responses by regulators and local competitors. It details Uber’s entry into New York City (New York), Bogotá (Colombia), Delhi (India), Shanghai (China), Accra (Ghana), and London (United Kingdom). In each... View Details

Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Globalization; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development Strategy; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation; Transportation Networks; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai Shi; Shanghai; India; New Delhi; Europe; United Kingdom; England; London; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia

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16 Aug 2018
News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked;... View Details

Keywords: Constantine von Hoffman

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Industry Information - Alumni

verifies print and digital circulation, mobile apps, website analytics, social media, technology platforms and audience information for newspapers, magazines and digital media companies in the US and Canada.... View Details

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details

Keywords: by Jill Avery and Richard Edelman

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Technology & Operations Management Awards & Honors - Faculty & Research

European Institute for Advanced Studies in Management (Dublin, Ireland, June 2004) for “Exploring the Relationships between Product Development and Environmental Turbulence: The Case of Mobile TLC Services,” with T. Buganza and C.... View Details

18 Jan 2018
News

The Lessons of All-Day Breakfast

order from kiosks. We had delivery set up so they could experience what delivery was all about. We had our mobile app and our mobile order and pay. Our new value programs are hot off the grill beef. So they... View Details

Keywords: Food Services and Drinking Places; Hospitality

Publications