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- All HBS Web (392)
- Faculty Publications (85)
Show Results For
- All HBS Web (392)
- Faculty Publications (85)
- May 2009
- Article
Authority versus Persuasion
This paper studies a manager's trade-off between using persuasion and using interpersonal authority to get an employee to 'do the right thing' from the manager's perspective (when the manager and employee disagree on the right course of action). It... View Details
Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence
Van den Steen, Eric J. "Authority versus Persuasion." American Economic Review: Papers and Proceedings 99, no. 2 (May 2009): 448–453.
- 2009
- Working Paper
Authority versus Persuasion
This paper studies a principal's trade-off between using persuasion versus using interpersonal authority to get the agent to "do the right thing"; from the principal's perspective (when the principal and agent openly disagree on the right course of action). It shows... View Details
Keywords: Employee Relationship Management; Managerial Roles; Projects; Motivation and Incentives; Power and Influence
Van den Steen, Eric J. "Authority versus Persuasion." Harvard Business School Working Paper, No. 09-085, January 2009.
- 02 Jun 2010
- First Look
First Look: June 2
PublicationsManaging the New Primary Care: The New Skills That Will Be Needed Author:Richard Bohmer Publication:Health Affairs 29, no. 5 (May 2010) Abstract Developing new models of primary care will demand a level of managerial... View Details
Keywords: Martha Lagace
- 01 Jun 2006
- News
Faculty Books
Pill, and Ingrid Vogel (World Scientific Publishing Co.) Understanding the genesis of financial and currency crises, stock-market booms and busts, and social and labor unrest is crucial in making informed managerial decisions. These... View Details
- 2010
- Article
The Strategic Use of Brand Biographies
By: Jill Avery, Neeru Paharia, Anat Keinan and Juliet Schor
We introduce the concept of a brand biography to describe an emerging trend in branding in which firms author a dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically... View Details
Keywords: Marketing; Brands; Brand Management; Brand Building; Brand Positioning; Competitive Positioning; Marketing Strategy; Brands and Branding; Managerial Roles; Strategy; Product Positioning; Consumer Behavior; Biography; Success; Perception; Markets; Power and Influence; Consumer Products Industry; Beauty and Cosmetics Industry; Apparel and Accessories Industry; Auto Industry; Fashion Industry; Food and Beverage Industry
Avery, Jill, Neeru Paharia, Anat Keinan, and Juliet Schor. "The Strategic Use of Brand Biographies." Research in Consumer Behavior 12 (2010): 213–230.
- April 1987 (Revised April 1987)
- Case
Tiberg Co.
By: Michael Beer and Daniel J. Isenberg
Describes the efforts of a vice president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard. View Details
Keywords: Cost Management; Multinational Firms and Management; Governance Controls; Managerial Roles; Organizational Change and Adaptation; Organizational Design; Power and Influence
Beer, Michael, and Daniel J. Isenberg. "Tiberg Co." Harvard Business School Case 487-079, April 1987. (Revised April 1987.)
- 01 Sep 2011
- News
Capitalism’s False Mantra
Related Links Martin discussing his book One of the most influential papers defining the role of business, “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” was coauthored in 1976 by Michael Jensen, the... View Details
- January 1996 (Revised July 1996)
- Case
Rabobank Nederland
By: Kenneth A. Merchant and Robert S. Kaplan
Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used... View Details
Keywords: Financial Management; Managerial Roles; Accounting; Information Management; Banks and Banking; Power and Influence; Banking Industry; Netherlands
Merchant, Kenneth A., and Robert S. Kaplan. "Rabobank Nederland." Harvard Business School Case 196-119, January 1996. (Revised July 1996.)
- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
portion remains unaccounted for but is consistent with tax sheltering. Moreover, investment lives have shortened considerably, removing much of the power of accelerated schedules. With the growing globalization of firms and the growth of... View Details
Keywords: by Ann Cullen
- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
Emmons, the "deregulatory" Telecommunications Act of 1996 enhances the powers and responsibilities of the Federal Communications Commission in a number of key areas, while removing government restrictions in others. "From a View Details
- 01 Oct 1998
- News
New Releases
business? Howard Raiffa, the Frank Plumpton Ramsey Professor of Managerial Economics, Emeritus, at HBS, is a pioneer in the development of decision and negotiations analysis. In Smart Choices: A Practical Guide to Making Better Decisions,... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
working steadily for years to understand new technology in a managerial context and using it where it makes sense to link it to our pedagogy. Along the way, we've made the best of new technology as it became available - from mainframes,... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Jun 1997
- News
Taylor R. M. Keen
transfixed classmates during one ceremony, "and so you must use that power responsibly. Remember also that your family is the most important thing in life." Keen, who will pursue a managerial position in... View Details
Keywords: Marguerite Rigoglioso
- Web
Classroom and Field Work: Methods of Instruction | Baker Library
Harvard University. TC 172-2-13 Field Work The field work apprenticeship program ran from 1937 until women entered the Harvard Business School MBA program in the early 1960s. "The field work provided the students with immediate practice in testing both their View Details
- April 2006
- Background Note
Designing Sustainable Service Models
By: Frances X. Frei
Taught as the second module in a Harvard Business School course on Managing Service Operations. Addresses the challenge of designing service models that effectively incorporate a customer operating role, as well as how to align operations to deliver value to both the... View Details
Keywords: Business Model; Customers; Design; Managerial Roles; Consumer Behavior; Service Operations; Power and Influence; Value
Frei, Frances X. "Designing Sustainable Service Models." Harvard Business School Background Note 606-031, April 2006.
- 06 Sep 2016
- First Look
September 6, 2016
we’ll hire it again. If it does a crummy job, we “fire” it and look for something else to solve the problem. Jobs are multifaceted. They’re never simply about function; they have powerful social and emotional dimensions. And the... View Details
Keywords: Carmen Nobel
- Web
Faculty & Research | MBA
Initiatives Initiatives are research-fueled “communities of engagement” where faculty, students, and alumni connect with practitioners in the field to develop insights that drive impact. They provide powerful platforms to address complex,... View Details
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
power in a small socio-economic class. Such an environment was less tolerant of the elitism and paternalism found in large, family-dominated companies in Britain. A corporate meritocracy emerged that fostered the development of a new... View Details
- Web
Harvard Business School
courses like "Business and Society in Black Africa," "Systems Analysis: The City," and "Black Power and the Business Community." Students could pursue self–directed research reports, initiate seminars of their own design, or cross–enroll... View Details
- 27 Mar 2014
- News
From Marx to Marketing
groundbreaking research project was the impetus that would bring a steady stream of professors, managers, and other participants from Russia and Eastern Europe to HBS. "At HBS," Vlachoutsicos recalls, "the perception was that Soviet power... View Details