Publications

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30 Jan 2024
Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

GitHub’s sponsorship program To parse how financial rewards help or hurt innovation, the authors examined data for some 100,000 GitHub users. GitHub introduced the sponsorship program in May 2019, and more... View Details

Keywords: by Rachel Layne; Technology

20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

numbers, but by natural language, by stories.” The human mind’s love of stories over statistics can have serious implications that go beyond the question of the best approach for leaders. The preference for anecdote over stats can fuel... View Details

Keywords: by Scott Van Voorhis

March 1998 (Revised March 1999)
Case

Shepard Quraeshi Associates (A)

By: Lynn S. Paine and Harold F. Hogan Jr

Samina Quraeshi, principal of Boston-based Shepard Quraeshi Associates, must decide whether to take legal action against her key employees after they leave her firm to start their own, taking with them key clients and data. Quraeshi sees the situation as reflecting... View Details

Keywords: Ethnicity; Nationality; Ethics; Employees; Gender; Cross-Cultural and Cross-Border Issues; Immigration; Growth and Development Strategy; United States

February 2015 (Revised May 2015)
Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg

Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

performing as a whole, may not hold much value when an employee goes to exercise them, Rouen says. They also can be complicated to administer from legal and tax perspectives. Employees are skeptical of programs that trade wages or... View Details

Keywords: by Avery Forman

July 2019
Teaching Note

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr and Carl Kreitzberg

A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details

10 Apr 2007
First Look

First Look: April 10, 2007

165-180 Abstract What types of human and social capital identify the emergence of leaders of open innovation communities? Consistent with the norms of an engineering culture, we find that future leaders must first make strong technical... View Details

Keywords: Martha Lagace

July 2010 (Revised December 2010)
Case

Post-Crisis Compensation at Credit Suisse (A)

By: Clayton S. Rose and Aldo Sesia

On October 20, 2009, Brady Dougan, the CEO of Credit Suisse Group, announced a new compensation plan for the bank. The announcement had followed quickly on the heels of the G-20 meeting the prior month where, in the wake of the financial crisis, the major governments... View Details

Keywords: Financial Crisis; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Taxation; Compensation and Benefits; Organizational Culture; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom

January 2021 (Revised March 2022)
Teaching Note

The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A) and (B)

By: Ashley V. Whillans

This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details

Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom

January 1991 (Revised November 1994)
Case

Black Caucus Groups at Xerox Corp. (A)

In 1970 Xerox had a very progressive affirmative action program yet, once hired, black employees faced serious problems, due both to overt discrimination and to their exclusion from the informal networks of support, information and mentoring that the other salespeople... View Details

Keywords: Prejudice and Bias; Alliances; Race Characteristics; Employees; Consumer Products Industry; Electronics Industry; United States

29 May 2007
First Look

First Look: May 29, 2007

change in the organization? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807149 Habitat for Humanity—Egypt Harvard Business School Case 307-001 Habitat for Humanity—Egypt (HFHE), has grown in just seven years to become one of the... View Details

Keywords: Martha Lagace

November 2023
Case

Nourishing Communities: Brighter Bites Approach to Childhood Nutrition

By: David E. Bell, Forest Reinhardt and Ai-Ling Jamila Malone

In September 2023, Brighter Bites, a Houston-based non-profit that distributed fresh produce and nutrition education in underserved communities across 11 cities and 5 states, grappled with identifying the best path forward for continued growth. Brighter Bites proved... View Details

Keywords: Nutrition; Growth and Development Strategy; Logistics; Nonprofit Organizations; Human Needs; Poverty; Houston

20 Feb 2007
First Look

First Look: February 20, 2007

Tata & Sons helped revolutionize business practices in India. From instituting the eight-hour work day and paid leave to providing a retirement gratuity, Tata's policies created a standard to which other companies—and eventually Indian government... View Details

Keywords: Martha Lagace

November 2001 (Revised April 2003)
Case

Camp Dresser & McKee: Getting Incentives Right

By: Ashish Nanda

"If you try to use money to motivate behavior, you are in a powerful and dangerous place, especially with engineers and scientists," remarked Tom Furman, CEO of Camp Dresser & McKee, Inc. (CDM), a consulting environmental engineering firm. Historically, CDM had... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Service Industry

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

remote-work conditions. The USPTO provided the perfect opportunity. Seeking to increase efficiency, the agency implemented the Telework Enhancement Act Pilot Program (TEAPP) in 2012. The program transitioned... View Details

Keywords: by Kristen Senz

2015
Chapter

Firms and the Economics of Skilled Immigration

By: Sari Pekkala Kerr, William R. Kerr and William F. Lincoln

Firms play a central role in the selection, sponsorship, and employment of skilled immigrants entering the United States for work through programs like the H-1B visa. This role has not been widely recognized in the literature, and the data to better understand it have... View Details

Keywords: Business or Company Management; Human Capital; Immigration; Innovation and Invention; United States