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  • All HBS Web  (1,258)
    • People  (4)
    • News  (510)
    • Research  (386)
    • Events  (3)
    • Multimedia  (1)
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

industry leaders to participate in a course capstone panel discussion of the COVID-19 crisis and what it means for the future of the industry. What we heard was that the restaurant industry was in deep economic trouble and that ill-conceived government bailout View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • September 2019 (Revised July 2025)
  • Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details
Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
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Casadesus-Masanell, Ramon, and Pippa Tubman Armerding. "Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market." Harvard Business School Case 720-390, September 2019. (Revised July 2025.)
  • 12 Dec 2011
  • HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

that Clocky wouldn't even hit the market until 2007. “I would kill Clocky in about two days." —Diane Sawyer At that point, the device was just a project that Gauri Nanda, a graduate student at MIT's Media Lab, had developed for an industrial design course. She... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

"discovery-driven planning," created by Ian MacMillan, a professor at the Wharton School, and Rita McGrath, a professor at Columbia. In the interest of simplicity, How Will You Measure Your Life? distills the tool to a single question: "What assumptions must prove true... View Details
Keywords: by Carmen Nobel
  • 24 Sep 2013
  • First Look

First Look: September 24

categories nationwide. Throughout, readers will encounter the challenges that Hirshberg, his colleagues, and his family confronted as they (all) worked to create a business with a firm commitment to both sustainability and high quality-a... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

is widely accepted that the conflict women experience between family obligations and professional jobs’ long hours lies at the heart of their stalled advancement. Yet research suggests that this “work-family narrative” is partial at best:... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

case:https://hbsp.harvard.edu/product/518038-PDF-ENG Harvard Business School Case 419-048 Associação Saúde Criança: Trying to Break the Cycle of Poverty and Illness at Scale Dr. Vera Cordeiro founded the NGO Associação Saúde Criança in 1991 to try to help poor View Details
Keywords: Dina Gerdeman
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

transition back to “normal” (whatever that means). Although we are still living in COVID-19’s grip, companies are starting to devise plans to bring their workforces back to the office in the coming weeks and months. In recent... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

like? A: Yes, that's true. It is one of the sacrifices I make in the name of research! But in all seriousness, my coauthor Tom Dye (HBS MBA 2012) and I felt it was important to take our time and do this right. I first met Sir Alex last fall during one of his trips to... View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

found valuable information from other sources. Firms with business partners or suppliers in China, for example, tried to distill the noisy signals emerging from these areas as quickly as possible to plan for safety in their plants. This... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Ken Frazier right now? Ken Frazier: I have to tell you, it is incredibly hectic. The good news is my family is well. My children are well, my spouse is well. We had our 35th anniversary dinner last night. All of that is good, but I'm... View Details
Keywords: by Staff; Pharmaceutical
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

the rest of the time. Prithwiraj (Raj) Choudhury (@prithwic) is the Lumry Family Associate Professor at the Harvard Business School. Jeffrey Polzer: Diagnose before prescribing Employers should each diagnose their particular situation by... View Details
Keywords: by Kristen Senz
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

after dropping out of Stanford University, knew the product didn’t deliver while she solicited new business and investments. Defense attorneys say Holmes “believed” in the revolutionary blood-testing device and that “trying hard and coming up short is not a crime.”... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 17 Jul 2012
  • First Look

First Look: July 17

buy or sell stock. Read the article: http://hbr.org/2012/07/what-good-are-shareholders/ar/1 Clear and Present Danger: Planning and New Venture Survival amid Political and Civil Violence Authors:Shon R. Hiatt and Wesley Sine... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

deepened during the early 1990s, after he moved his family to New York from Provo, Utah for a big job with Morgan Stanley. One day he found himself sitting on a bench, immobilized: he worried whether he could aptly advise the CEO, whether... View Details
Keywords: by Kim Girard
  • September 2021 (Revised March 2024)
  • Case

Bühler: Mobilizing Industry around a Common Purpose

By: Ranjay Gulati, Franz Wohlgezogen and Malini Sen
Bühler Group, a Swiss multinational processing technology provider, started by selling machines for processing grains and later transitioned into selling food processing solutions. A family-owned business in the fifth generation, Bühler’s high-end milling, grinding,... View Details
Keywords: Family Business; Customer Focus and Relationships; Machinery and Machining; Corporate Social Responsibility and Impact; Mission and Purpose; Innovation Leadership; Switzerland
Citation
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Gulati, Ranjay, Franz Wohlgezogen, and Malini Sen. "Bühler: Mobilizing Industry around a Common Purpose." Harvard Business School Case 822-001, September 2021. (Revised March 2024.)
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

eyes with white as its color. It was just one of the many moments that gripped the audience of doctoral students. And so much so that BiGS is planning a conference where Turner and his lab mates will present research that examines the... View Details
Keywords: by Barbara DeLollis
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

Zanato, and Vera Ribaudo. A reluctant merchant Born into a family of cloth and wool traders, Cotrugli was a reluctant merchant, pulled from his studies at the University of Bologna to join a profession that he considered lacking in... View Details
Keywords: by Julia Hanna
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

working paper, Ascarza and coauthor Nicolas Padilla, a doctoral candidate at Columbia Business School, show that a statistical tool known as a deep exponential family model can effectively sort the most relevant variables and account for... View Details
Keywords: by Kristen Senz; Retail; Service
  • 12 Mar 2013
  • First Look

First Look: March 12

world. What was next for the family firm and brand leader from northern Italy's Emilia-Romagna region? How would the singularly focused, consensus-driven firm fare in an increasingly competitive, globalizing retail landscape? Purchase... View Details
Keywords: Sean Silverthorne
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