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(1,144)
- News (153)
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- Faculty Publications (558)
Show Results For
- All HBS Web
(1,144)
- News (153)
- Research (837)
- Events (12)
- Multimedia (9)
- Faculty Publications (558)
- 2014
- Working Paper
Saving More to Borrow Less: Experimental Evidence from Access to Formal Savings Accounts in Chile
By: Felipe Kast and Dina Pomeranz
Poverty is often characterized not only by low and unstable income, but also by heavy debt burdens. We find that reducing barriers to saving through access to free savings accounts decreases participants' short-term debt by about 20%. In addition, participants who... View Details
Kast, Felipe, and Dina Pomeranz. "Saving More to Borrow Less: Experimental Evidence from Access to Formal Savings Accounts in Chile." NBER Working Paper Series, No. 20239, June 2014. (Revision requested by Journal of Public Economics. Featured in La Tercera. Harvard Business School Working Paper, No. 14-001, July 2013)
- September 1998
- Article
Predicting How People Play Games: Reinforcement Learning in Experimental Games with Unique, Mixed Strategy Equilibria
By: Ido Erev and A. E. Roth
Erev, Ido, and A. E. Roth. "Predicting How People Play Games: Reinforcement Learning in Experimental Games with Unique, Mixed Strategy Equilibria." American Economic Review 88, no. 4 (September 1998): 848–881.
- October 2018
- Case
Booking.com
By: Stefan Thomke and Daniela Beyersdorfer
The case reveals how Booking.com has become the world's leading travel accommodation platform. The company has put online experimentation at the heart of how it designs digital experiences for its customers and partners. To unlock the potential of large-scale testing,... View Details
Keywords: Travel; Product Innovation; Experimentation; A/B Testing; User Experience Design; Product Development; Product Design; Innovation and Management; Transformation; Information Technology; Digital Transformation; Travel Industry
Thomke, Stefan, and Daniela Beyersdorfer. "Booking.com." Harvard Business School Case 619-015, October 2018.
- 2010
- Comment
Does Arrest Deter Violence? Comparing Experimental and Nonexperimental Evidence on Mandatory Arrest Laws, by Radha Iyengar
By: Rafael Di Tella
Di Tella, Rafael. Comment on "Does Arrest Deter Violence? Comparing Experimental and Nonexperimental Evidence on Mandatory Arrest Laws, by Radha Iyengar." Chap. 12 The Economics of Crime: Lessons for and from Latin America, edited by Rafael Di Tella, Sebastian Edwards, and Ernesto Schargrodsky, 453–456. National Bureau of Economic Research Conference Report. University of Chicago Press, 2010.
Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
- August 1977
- Article
The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game
By: J. K. Murnighan and A. E. Roth
Murnighan, J. K., and A. E. Roth. "The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game." Management Science 23, no. 12 (August 1977): 1336–1348.
- March 2006
- Article
The Dynamics of Law Clerk Matching: An Experimental and Computational Investigation of Proposals for Reform of the Market
By: Ernan E. Haruvy, Alvin E Roth and M. Utku Unver
Haruvy, Ernan E., Alvin E Roth, and M. Utku Unver. "The Dynamics of Law Clerk Matching: An Experimental and Computational Investigation of Proposals for Reform of the Market." Journal of Economic Dynamics & Control 30, no. 3 (March 2006): 457–486.
- April 2020
- Article
A Theory of Experimenters: Robustness, Randomization, and Balance
By: Abhijit Banerjee, Sylvain Chassang, Sergio Montero and Erik Snowberg
This paper studies the problem of experiment design by an ambiguity-averse decisionmaker who trades off subjective expected performance against robust performance guarantees. This framework accounts for real-world experimenters’ preference for randomization. It also... View Details
Banerjee, Abhijit, Sylvain Chassang, Sergio Montero, and Erik Snowberg. "A Theory of Experimenters: Robustness, Randomization, and Balance." American Economic Review 110, no. 4 (April 2020): 1206–1230.
- 2016
- Chapter
The Innovators' Tools
By: Stefan Thomke
Thomke, Stefan. "The Innovators' Tools." In Revolutionizing Innovation: Users, Communities, and Open Innovation, edited by Dietmar Harhoff and Karim R. Lakhani. Cambridge, MA: MIT Press, 2016.
- August 2, 2016
- Article
Uncalculating Cooperation Is Used to Signal Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Martin A. Nowak and David G. Rand
Humans frequently cooperate without carefully weighing the costs and benefits. As a result, people may wind up cooperating when it is not worthwhile to do so. Why risk making costly mistakes? Here, we present experimental evidence that reputation concerns provide an... View Details
Keywords: Social Evaluation; Experimental Economics; Moral Psychology; Cooperation; Reputation; Decision Making
Jordan, Jillian J., Moshe Hoffman, Martin A. Nowak, and David G. Rand. "Uncalculating Cooperation Is Used to Signal Trustworthiness." Proceedings of the National Academy of Sciences 113, no. 31 (August 2, 2016): 8658–8663.
- 2016
- Working Paper
Experimental Evidence on Policies Aimed at Closing the Gender Gap in Willingness to Guess on Multiple-Choice Tests
Research has shown that women skip more questions than men on multiple-choice tests with penalties for wrong answers. We propose and test five policy changes aimed at eliminating this source of gender bias in test scores. Our data show that simply removing the penalty... View Details
- 1997
- Working Paper
Experience, Experimentation and the Accumulation of Organizational Capabilities: An Empirical Study of R&D in the Semiconductor Industry
By: Marco Iansiti and Jonathan West
- 10 Dec 2014
- News
Yes, A/B Testing Is Still Necessary
- May 1999
- Article
The Effect of Adding a Constant to All Payoffs: Experimental Investigation, and a Reinforcement Learning Model with Self-Adjusting Speed of Learning
By: Ido Erev, Yoella Bereby-Meyer and Alvin E. Roth
Erev, Ido, Yoella Bereby-Meyer, and Alvin E. Roth. "The Effect of Adding a Constant to All Payoffs: Experimental Investigation, and a Reinforcement Learning Model with Self-Adjusting Speed of Learning." Journal of Economic Behavior & Organization 39, no. 1 (May 1999): 111–128.
- 01 Jun 2024
- News
The Bookshelf: Try As One Might
the grasp of anyone who made it through high school chemistry. But effective experimentation is often poorly understood in practice, Liedtka says, and businesses that test their ideas without a solid understanding of View Details
- June 2008
- Article
'Thar' She Blows: Can Bubbles Be Rekindled with Experienced Subjects?
By: Reshmaan Hussam, David Porter and Vernon Smith
We report 28 new experiment sessions consisting of up to three experience levels to examine the robustness of learning and “error” elimination among participants in a laboratory asset market and its effect on price bubbles. Our answer to the title question is: “yes.”... View Details
Hussam, Reshmaan, David Porter, and Vernon Smith. "'Thar' She Blows: Can Bubbles Be Rekindled with Experienced Subjects?" American Economic Review 98, no. 3 (June 2008): 924–937.
- March 2016
- Supplement
Advertising Experiments at RestaurantGrades
By: Weijia Dai, Hyunjin Kim and Michael Luca
This exercise provides students with a data set consisting of results from a hypothetical experiment, and asks students to make recommendations based on the data. Through this process, the exercise teaches students to analyze, design, and interpret experiments. The... View Details
- 2000
- Book
Learning in Action: A Guide to Putting the Learning Organization to Work
By: David A. Garvin
Keywords: Market Intelligence; Learning Organizations; After-Action Reviews; Experimentation; Learning
Garvin, David A. Learning in Action: A Guide to Putting the Learning Organization to Work. Boston: Harvard Business School Press, 2000.
- Article
The Magic That Makes Customer Experiences Stick
By: Stefan Thomke
Why do some customer experiences have that magical "wow" factor, making them all destined for success, while others get few, if any, enthusiastic customer responses? How would we "design" a great customer experience? These are some of the questions that the article... View Details
Keywords: Customer Experience; Emotion; Innovation; Experimentation; Storytelling; Customer Satisfaction; Emotions; Design; Innovation and Invention
Thomke, Stefan. "The Magic That Makes Customer Experiences Stick." MIT Sloan Management Review 61, no. 1 (Fall 2019).