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Publications

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    • All HBS Web  (1,273)
      • Faculty Publications  (235)

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      • January 2010
      • Teaching Note

      Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)

      By: Allen S. Grossman
      Teaching Note for [309007]. View Details
      Keywords: Problems and Challenges; Nonprofit Organizations; Emotions; Behavior; Cost; Growth and Development Strategy; Age; Business and Government Relations
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      Grossman, Allen S. "Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)." Harvard Business School Teaching Note 310-078, January 2010.
      • 2010
      • Article

      An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms

      By: Robin J. Ely and Debra E. Meyerson
      This case study of two offshore oil platforms illustrates how an organizational initiative designed to enhance safety and effectiveness created a culture that unintentionally released men from societal imperatives for "manly" behavior, prompting them to let go of... View Details
      Keywords: Safety; Goals and Objectives; Behavior; Organizational Culture; Performance Effectiveness; Gender; Emotions
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      Ely, Robin J., and Debra E. Meyerson. "An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms." Research in Organizational Behavior 30 (2010): 3–34.
      • 2009
      • Chapter

      Should Central Banks Maximize Happiness? Happiness, Contentment and Other Emotions for Central Banks

      By: Rafael Di Tella and Robert MacCulloch
      Keywords: Central Banking; Happiness; Satisfaction; Emotions; Banking Industry
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      Di Tella, Rafael, and Robert MacCulloch. "Should Central Banks Maximize Happiness? Happiness, Contentment and Other Emotions for Central Banks." Chap. 6 in Policymaking Insights from Behavioral Economics, edited by Christopher L. Foote, Lorenz Goette, and Stephan Meier, 309–355. Boston, MA: Federal Reserve Bank of Boston, 2009.
      • October 2009
      • Article

      A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

      By: Chia-Jung Tsay and Max Bazerman
      Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
      Keywords: Decision Making; Negotiation; Perspective; Ethics; Emotions; Perception; Relationships; Management Practices and Processes; Training; Behavior
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      Tsay, Chia-Jung, and Max Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Negotiation Journal 25, no. 4 (October 2009): 467–480.
      • 2009
      • Working Paper

      Anger and Regulation

      By: Rafael Di Tella and Juan Dubra
      We propose a model where voters experience an emotional cost when they observe a firm that has displayed insufficient concern for other people's welfare (altruism) in the process of making high profits. Even with few truly altruistic firms, an equilibrium may emerge... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Consumer Behavior; Monopoly; Corporate Social Responsibility and Impact; Emotions; Welfare
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      Di Tella, Rafael, and Juan Dubra. "Anger and Regulation." NBER Working Paper Series, No. 15201, August 2009.
      • 2009
      • Chapter

      Stimulate Creativity by Fueling Passion

      By: Teresa Amabile and Colin M. Fisher
      Keywords: Creativity; Emotions
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      Amabile, Teresa, and Colin M. Fisher. "Stimulate Creativity by Fueling Passion." In Handbook of Principles of Organizational Behavior: Indispensable Knowledge for Evidence-Based Management. 2nd ed. Edited by Edwin A. Locke. John Wiley & Sons, 2009.
      • 2009
      • Working Paper

      A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

      By: Chia-Jung Tsay and Max H. Bazerman
      Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
      Keywords: Decision Making; Ethics; Negotiation; Behavior; Cognition and Thinking; Emotions
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      Tsay, Chia-Jung, and Max H. Bazerman. "A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future." Harvard Business School Working Paper, No. 10-002, July 2009.
      • 2009
      • Working Paper

      Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

      By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
      In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
      Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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      Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
      • Article

      Why Doesn't Capitalism Flow to Poor Countries?

      By: Rafael Di Tella and Robert MacCulloch
      We show that capitalism is far from common around the world. Outside a small group of rich countries, heavy regulation of business, leftist rhetoric, and interventionist beliefs flourish. We relate these phenomena to the presence of corruption, with causality running... View Details
      Keywords: Crime and Corruption; Voting; Economic Systems; Fairness; Governing Rules, Regulations, and Reforms; Emotions
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      Di Tella, Rafael, and Robert MacCulloch. "Why Doesn't Capitalism Flow to Poor Countries?" Brookings Papers on Economic Activity (Spring 2009): 285–321.
      • 2009
      • Article

      Implicit Affect in Organizations

      By: Sigal G. Barsade, Lakshmi Ramarajan and Drew Westen
      Our goal is to integrate the construct of implicit affect—affective processes activated or processed outside of conscious awareness that influence ongoing thought, behavior, and conscious emotional experience—into the field of organizational behavior. We begin by... View Details
      Keywords: Organizational Behavior; Framework; Organizational Culture; Behavior; Cognition and Thinking; Emotions; Motivation and Incentives; Perspective
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      Barsade, Sigal G., Lakshmi Ramarajan, and Drew Westen. "Implicit Affect in Organizations." Research in Organizational Behavior 29 (2009): 135–162.
      • 2009
      • Book

      Let Me Explain: Eugene G. Fubini's Life in Defense of America

      By: David G. Fubini
      There is no necessary relationship between fame and power, and great influence is often wielded in willful obscurity. So it was with the irascible, indomitable Eugene Fubini. A physics prodigy who fled Italy when the fascists came to power, his searing intelligence and... View Details
      Keywords: Biography; Personal Development and Career; National Security; United States
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      Fubini, David G. Let Me Explain: Eugene G. Fubini's Life in Defense of America. Santa Fe: Sunstone Press, 2009.
      • 2009
      • Article

      Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work

      By: Jennifer Kish Gephart, James R. Detert, Linda K. Trevino and Amy C. Edmondson
      In every organization, individual members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on... View Details
      Keywords: Organizations; Working Conditions; Research; Emotions; Employees; Motivation and Incentives; Theory; Behavior
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      Kish Gephart, Jennifer, James R. Detert, Linda K. Trevino, and Amy C. Edmondson. "Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work." Research in Organizational Behavior 29 (2009): 163–193.
      • November – December 2008
      • Article

      Holding a Mirror up to Marketing

      By: John A. Quelch and Katherine Jocz
      The Dove campaign addressed a common concern that crossed cultural boundaries. Confronted by standard visual stereotypes of beauty in the global media, many young women develop self-image and self-esteem problems. The Dove Real Beauty campaign rejected these narrow... View Details
      Keywords: Marketing; Advertising Campaigns; Welfare; Diversity; Emotions; Government and Politics
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      Quelch, John A., and Katherine Jocz. "Holding a Mirror up to Marketing." Marketing Management 17, no. 6 (November–December 2008): 16–21.
      • 2008
      • Book

      Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

      By: Gerald Zaltman and Lindsay Zaltman
      Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a... View Details
      Keywords: Advertising Campaigns; Nonverbal Communication; Customer Satisfaction; Books; Marketing Strategy; Product Launch; Consumer Behavior; Failure; Nonprofit Organizations; Behavior; Emotions
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      Zaltman, Gerald, and Lindsay Zaltman. Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers. Harvard Business School Press, 2008.
      • May 2008
      • Article

      When Winning Is Everything

      By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan
      In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details
      Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage
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      Malhotra, Deepak, Gillian Ku, and J. Keith Murnighan. "When Winning Is Everything." Harvard Business Review 86, no. 5 (May 2008).
      • 2008
      • Book

      Becoming a New Manager

      By: Linda A. Hill
      You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details
      Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams
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      Hill, Linda A. Becoming a New Manager. Boston, MA: Harvard Business Press, 2008. (Mentor.)
      • Article

      Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking

      By: F. Gino and M. E. Schweitzer
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      Gino, F., and M. E. Schweitzer. "Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking." Journal of Applied Psychology 93, no. 5 (September 2008): 1165–1173.
      • 2008
      • Article

      The Influence of Organizational Respect on Emotional Exhaustion in the Human Services

      By: Lakshmi Ramarajan, Sigal G. Barsade and Orah Burack
      Keywords: Organizations; Emotions
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      Ramarajan, Lakshmi, Sigal G. Barsade, and Orah Burack. "The Influence of Organizational Respect on Emotional Exhaustion in the Human Services." Journal of Positive Psychology 3, no. 1 (2008): 4–18.
      • November 2007
      • Supplement

      Differences at Work: Allie (C)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
      Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (C)." Harvard Business School Supplement 408-056, November 2007.
      • 2007
      • Book

      The CEO Within: Why Inside Outsiders Are the Key to Succession Planning

      By: Joseph L. Bower
      With rising CEO turnover, companies are increasingly looking outside for qualified candidates. Sure, externally recruited CEOs bring fresh perspectives and connections. But they lack the in-depth knowledge of the company's culture and history that they need to succeed.... View Details
      Keywords: Recruitment; Knowledge Use and Leverage; Leadership Development; Management Succession
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      Bower, Joseph L. The CEO Within: Why Inside Outsiders Are the Key to Succession Planning. Boston: Harvard Business School Press, 2007.
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