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Show Results For
- All HBS Web (290)
- Faculty Publications (109)
- June 2000 (Revised March 2002)
- Teaching Note
Iridium LLC TN
By: Benjamin C. Esty
Teaching Note for (9-200-039). View Details
- May 1999 (Revised July 2000)
- Teaching Note
Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN
By: Jody H. Gittell and Sandra J. Sucher
Teaching Note for (9-898-172). A rewritten version of an earlier teaching note. View Details
- March 2002 (Revised November 2003)
- Case
Satellite Radio
By: Thomas R. Eisenmann and Alastair Brown
In early 2002, XM and Sirius were fighting for control of the emerging U.S. market for satellite radio. Each company targeted consumers in automobiles, providing 100 channels of CD-quality audio for a monthly subscription fee of $10-$13. Wall Street analysts predicted... View Details
Keywords: Growth and Development Strategy; Price; Risk and Uncertainty; Problems and Challenges; Network Effects; Partners and Partnerships; Information Technology; Business Model; Investment Return; Auto Industry; Media and Broadcasting Industry; United States
Eisenmann, Thomas R., and Alastair Brown. "Satellite Radio." Harvard Business School Case 802-175, March 2002. (Revised November 2003.)
- 01 Mar 2006
- News
One-on-One with Dr. Margaret Chan
support this response by doing workforce or business-continuity planning and by helping to meet the demands that will be created by a pandemic, such as by increasing production of essential services and products. The networks created by... View Details
- 12 Feb 2013
- First Look
First Look: Feb. 12
years, I believe I have a clear sense of the state of corporate governance in the United States and in much of Western Europe. Not surprisingly, my crystal ball for predicting future developments and demands on boards cannot be so clear.... View Details
Keywords: Sean Silverthorne
- 17 Jul 2023
- Blog Post
From the Panelists: Toward a Decarbonized Future: Who Pays? Who Profits?
today, so the near-term is defined much more by deploying existing solutions than inventing never-before-known solutions.” He added: “The Infrastructure/Energy Transition is well underway, driven by customer demand for more affordable... View Details
- Web
Global - Global Activities 2020
in 10 countries to help Raffaella Sadun, Professor of Business Administration, examine how resilient businesses can effectively and safely restart in the wake of COVID-19. Her findings are summarized in the report Restarting Under View Details
- November 2008 (Revised August 2011)
- Case
UnME Jeans: Branding in Web 2.0
By: Thomas J. Steenburgh and Jill Avery
This case introduces emerging Web 2.0 social media in virtual worlds, social networking sites, and video-sharing sites and encourages students to explore the opportunities and risks they present for brands. The case allows students to grapple with the strategic and... View Details
Keywords: Digital Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Behavior; Risk and Uncertainty; Social and Collaborative Networks; Internet and the Web; Apparel and Accessories Industry
Steenburgh, Thomas J., and Jill Avery. "UnME Jeans: Branding in Web 2.0." Harvard Business School Case 509-035, November 2008. (Revised August 2011.)
- 30 Jan 2018
- First Look
January 30, 2018
injects uncertainty into the consumer's relative product valuations since she is unable to observe the entire catalog of products that the retailer will sell that season. Rationally acting consumers may respond to this additional View Details
Keywords: Sean Silverthorne
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great uncertainty and unprecedented... View Details
Keywords: All Industries
- 01 Jun 2008
- News
A Binary Formula
buildings, this emphasis on science will affect HBS. The unique challenges of managing and leading science-based businesses — certain to be a driver of this century’s new economy — demand new management paradigms. For a core group of HBS... View Details
- 01 Jun 2020
- News
Meal Plan
to pay for high levels of service at the front of the house may decrease. And there’ll be additional costs to maintain that level of service due to the decreased capacity demanded by social distancing. There could be higher compensation,... View Details
- 19 Aug 2024
- News
Quantum Leap
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details
- November 2007
- Article
A Model of Consumer Learning for Service Quality and Usage
By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
and the uncertainty it generates for investments. All aspects of the migration-innovation-entrepreneurship nexus involve deep investments. To move to another country for education or work is a life-changing investment, and individuals... View Details
Keywords: by Staff
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
obviously, in which the short-term uncertainty is profound. Our study traditionally has been a medium- to long-term focus. That is, looking at the determinants of high levels of living standards and sustained economic growth over a... View Details
Keywords: by Staff
- 01 Mar 2008
- News
Innovation, Inc.
what you’re offering,” she continues. “Coordinating all the pieces and players not only for Linear Air, but for the industry to get off the ground, is an interesting creative challenge for the entrepreneur.” The ability to respond quickly to changing market conditions... View Details
- 15 Jan 2008
- First Look
First Look: January 15, 2008
rather this erroneously imputed utility that lingers in memory. Here we review the roles of these streams of utility in shaping preferences, and discuss how neuroimaging offers unique possibilities for disentangling their independent contributions to behavior. Supply... View Details
Keywords: Martha Lagace
- 01 Dec 2008
- News
Back to the Future
instability surrounding world oil supplies, the uncertainty about the reserve base and the depletion rate of U.S. oil and gas reserves, the immobilization of nuclear energy in the United States, the challenge of building up an expanded... View Details
- 09 May 2017
- First Look
New Research and Ideas, May 9
innovation adoption and, over time, the breadth of the organization’s innovation practices. We delineate these processes, as well as the internal and external contingencies that influence them and offer directions for future research. Economic View Details
Keywords: Sean Silverthorne