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  • All HBS Web  (1,840)
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    • News  (431)
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  • July 2021 (Revised August 2021)
  • Supplement

Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

By: Benjamin C. Esty and Allison M. Ciechanover
As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States
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Esty, Benjamin C., and Allison M. Ciechanover. "Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)." Harvard Business School Supplement 222-003, July 2021. (Revised August 2021.) (To be taught in September 2021.)
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

How many cases do MBA students read over their two years at Harvard Business School (HBS)? 500. Ranging in topics from finance to entertainment to sustainability, cases share the story of a business leader (the case protagonist) making a key View Details
  • February 2016 (Revised July 2017)
  • Case

An Australian Ballot for California?

By: David Moss, Marc Campasano and Dean Grodzins
In early 1891, California lawmakers were considering a plan to reform the state's elections through the introduction of an “Australian” ballot. Under this new system, candidates from all qualifying parties would appear on official ballots, which would be printed by... View Details
Keywords: Voting; Ethics; Political Elections; Laws and Statutes; Change; California
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Moss, David, Marc Campasano, and Dean Grodzins. "An Australian Ballot for California?" Harvard Business School Case 716-054, February 2016. (Revised July 2017.)

    Teresa M. Amabile

    Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details

    • January 2014 (Revised June 2015)
    • Case

    Amgen Inc.: Pursuing Innovation and Imitation? (A)

    By: Ian W. Mackenzie
    Set in 2009, the (A) case explores whether Amgen, a leading innovator of biotech-based drugs, should enter the emerging business of biosimilars (BS), which are essentially 'me-too' products. There appear to be sound reasons to explore this related diversification:... View Details
    Keywords: Corporate Strategy; Pharmaceutical Industry; Biotechnology Industry; United States
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    Mackenzie, Ian W. "Amgen Inc.: Pursuing Innovation and Imitation? (A)." Harvard Business School Case 714-424, January 2014. (Revised June 2015.)
    • 11 Nov 2022
    • Blog Post

    Meet the HBS Armed Forces Alumni Association

    development and job search process of members, and raise awareness and support for the military among the members of the Harvard University community. The AFAA welcomes service members and veterans from all branches and nations. What does... View Details
    • April 2011 (Revised June 2011)
    • Case

    Internet Securities, Inc.: Path to Sustainability

    By: Lynda M. Applegate, William R. Kerr and Ryan Johnson
    Founded in 1994 when the Internet was still a "toy for techies," the case is set in 1998 when Internet IPOs were red-hot. Internet Securities provides hard-to-find financial, business, economic, and political information on emerging markets. Information from over 600... View Details
    Keywords: Acquisition; Business Model; Business Startups; Decision Choices and Conditions; Venture Capital; Cash Flow; Initial Public Offering; Analytics and Data Science; Growth and Development Strategy; Valuation
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    Applegate, Lynda M., William R. Kerr, and Ryan Johnson. "Internet Securities, Inc.: Path to Sustainability." Harvard Business School Case 811-098, April 2011. (Revised June 2011.)
    • Profile

    Katie Laidlaw

    hope to one day be the leader of a large, nonprofit funding agency that addresses social inequity and supports social enterprise. Upon graduation, my career vision still holds true. At HBS, I gained tactical skills and valuable... View Details
    Keywords: Consulting
    • February 2015 (Revised August 2016)
    • Case

    Nokia's Bridge Program: Redesigning Layoffs (A)

    By: Sandra J. Sucher and Susan J. Winterberg
    "Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had decided was necessary to address the dramatically changed competitive environment the company faced in smartphones... View Details
    Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry
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    Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Redesigning Layoffs (A)." Harvard Business School Case 315-002, February 2015. (Revised August 2016.)
    • 03 May 2021
    • What Do You Think?

    Where Does CEO Activism Go From Here?

    (Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for... View Details
    Keywords: by James Heskett
    • Teaching Interest

    Turnarounds and Transformation (formerly Entrepreneurial Management in a Turnaround Environment)

    By: Ranjay Gulati
    The focus of this course is the leader as a strategist, architect, decision maker, and change agent in a turnaround or transformation environment. This course is intended for students pursuing a range of career options as business operators,... View Details
    Keywords: MBA; Transformation
    • December 2023
    • Article

    Discerning Saints: Moralization of Intrinsic Motivation and Selective Prosociality at Work

    By: Mijeong Kwon, Julia Lee Cunningham and Jon M. Jachimowicz
    Intrinsic motivation has received widespread attention as a predictor of positive work outcomes, including employees’ prosocial behavior. In the current research, we offer a more nuanced view by proposing that intrinsic motivation does not uniformly increase prosocial... View Details
    Keywords: Motivation and Incentives; Behavior; Moral Sensibility; Employees
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    Kwon, Mijeong, Julia Lee Cunningham, and Jon M. Jachimowicz. "Discerning Saints: Moralization of Intrinsic Motivation and Selective Prosociality at Work." Academy of Management Journal 66, no. 6 (December 2023): 1625–1650.
    • 2025
    • Working Paper

    Navigating Choppy Waters: How U.S. Trade Policy Uncertainty Affects Small Businesses

    By: David Atkin, Zoë Cullen and Ebehi Iyoha
    This paper explores the impact of recent changes in the US trade policy environment on small businesses. Drawing on a survey of more than 4,000 small businesses conducted between March 22 and 31, 2025, we examine firms’ knowledge, expectations, and decisions during... View Details
    Keywords: Trade; Risk and Uncertainty; Government Legislation; Globalization; International Relations; Small Business
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    Atkin, David, Zoë Cullen, and Ebehi Iyoha. "Navigating Choppy Waters: How U.S. Trade Policy Uncertainty Affects Small Businesses." Harvard Business School Working Paper, No. 25-048, April 2025.
    • March 2002 (Revised May 2003)
    • Case

    NeoPets, Inc.

    By: Thomas R. Eisenmann and Elizabeth Kind
    NeoPets, a rapidly growing Internet start-up, faces decisions about its international expansion strategy--whether to enter a joint venture with a conglomerate in Singapore to exploit Asian markets as well as which other regions to target. NeoPets allows its... View Details
    Keywords: Expansion; Global Strategy; Network Effects; Joint Ventures; Business Conglomerates; Age; Internet and the Web; Product Positioning; Digital Marketing; Internet and the Web; Corporate Entrepreneurship; Information Technology Industry; Asia; Singapore
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    Eisenmann, Thomas R., and Elizabeth Kind. "NeoPets, Inc." Harvard Business School Case 802-100, March 2002. (Revised May 2003.)
    • 19 Feb 2025
    • Blog Post

    Meet the HBS African American Student Union Leadership

    that every Black student has the support and resources to thrive—mentally, academically, socially, and professionally—from admission through graduation and beyond. Our membership includes more than 200 students and partners who engage in... View Details
    • October 2010
    • Article

    Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution

    By: Deepak Malhotra and Jeremy Ginges
    The paper extends research on fixed-pie perceptions by suggesting that disputants may prefer proposals that are perceived to be equally attractive to both parties (i.e., balanced) rather than one-sided, because balanced agreements are seen as more likely to be... View Details
    Keywords: Fixed Pie; Balance; Peace; Negotiation; Agreements and Arrangements; Conflict and Resolution; Government and Politics; Balance and Stability; Forecasting and Prediction; Attitudes; Israel; Palestinian state
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    Malhotra, Deepak, and Jeremy Ginges. "Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution." Judgment and Decision Making 5, no. 6 (October 2010): 420–427.
    • 10 May 2020
    • Blog Post

    Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

    before. I wasn’t sure. I made a calculated decision to have a baby at business school. Sure, I could have deferred for a year and taken advantage of my consulting firm’s generous maternity leave policy. Yet, while that would have been... View Details
    • January 2024 (Revised May 2024)
    • Case

    Uncle Nearest: Creating a Legacy

    By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
    Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
    Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
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    Gibson, Hise, Archie L. Jones, Nicole Gilmore, and Ai-Ling Jamila Malone. "Uncle Nearest: Creating a Legacy." Harvard Business School Case 824-047, January 2024. (Revised May 2024.)
    • Winter 2016
    • Article

    Analytics for an Online Retailer: Demand Forecasting and Price Optimization

    By: Kris J. Ferreira, Bin Hong Alex Lee and David Simchi-Levi
    We present our work with an online retailer, Rue La La, as an example of how a retailer can use its wealth of data to optimize pricing decisions on a daily basis. Rue La La is in the online fashion sample sales industry, where they offer extremely limited-time... View Details
    Keywords: Internet and the Web; Price; Forecasting and Prediction; Revenue; Sales; Retail Industry
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    Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi. "Analytics for an Online Retailer: Demand Forecasting and Price Optimization." Manufacturing & Service Operations Management 18, no. 1 (Winter 2016): 69–88.
    • 12 Apr 2004
    • Research & Ideas

    Operations and the Competitive Edge

    required to create and deliver a product or service, from procurement through conversion to distribution." In the following interview, Hayes explains why operations usually gets relegated to a support role and what needs to be done... View Details
    Keywords: by Martha Lagace
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