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  • All HBS Web  (4,030)
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  • All HBS Web  (4,030)
    • People  (6)
    • News  (825)
    • Research  (2,692)
    • Events  (23)
    • Multimedia  (21)
  • Faculty Publications  (1,351)
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  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
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Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
  • Web

Harvard Business School

Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core... View Details
  • 11 Dec 2013
  • HBS Seminar

John Deighton, Harvard Business School

  • Article

Clogs to Clogs in Three Generations? Explaining Entrepreneurial Performance in Britain Since 1850

By: Tom Nicholas
Research into culture and entrepreneurship in Britain has been dominated by casual empiricism. This article shows the benefits of using a new method. Lifetime wealth accumulation is specified as a measure of entrepreneurial performance, and applied to data collected... View Details
Keywords: Entrepreneurship; Performance Evaluation; Biography; Culture; Education; Wealth; Research; Great Britain
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Nicholas, Tom. "Clogs to Clogs in Three Generations? Explaining Entrepreneurial Performance in Britain Since 1850." Journal of Economic History 59, no. 3 (September 1999).
  • 15 May 2019
  • News

More CEOs were forced out for ethical lapses in 2018 than poor financial performance

  • 19 Nov 2018
  • HBS Seminar

Allie Feldberg, Harvard Business School

  • January 1993 (Revised May 2002)
  • Background Note

Note on Techniques for Analyzing Business Problems

A six-step technique for solving business problems is presented: stating the problem, developing a framework for analysis, identifying key issues, performing analysis, drawing conclusions, and making recommendations. Intended to be used with a case or cases that... View Details
Keywords: Decision Making; Framework; Management Analysis, Tools, and Techniques; Problems and Challenges
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Roberts, Michael J. "Note on Techniques for Analyzing Business Problems." Harvard Business School Background Note 393-092, January 1993. (Revised May 2002.)
  • 18 Oct 2012
  • HBS Seminar

Julie Battilana, Harvard Business School

  • Web

Events - Business History

Origins of the Hilton Hotel Chain" Megan Elias (Boston University), 3:30 pm - 5:00 pm Apr 9 09 Apr 2025 Virtual Seminar Gareth Austin (University of Cambridge), "Determinants of African Business Performance... View Details
  • July 2021
  • Article

Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

By: Goran Calic and Maryam Ghasemaghaei
Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation
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Calic, Goran, and Maryam Ghasemaghaei. "Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance." Journal of Business Research 131 (July 2021): 391–401.
  • 14 Dec 2015
  • HBS Seminar

Brian Tomlin, Professor of Business Administration, Tuck School of Business at Dartmouth

  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

company; help develop policies that help the company and its shareholders achieve their goals; provide performance feedback to senior management, especially the CEO; ensure that the business remains... View Details
  • 2008
  • Other Teaching and Training Material

A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance

By: Stacey Childress and Geoff Marietta
This note helps teams work through a problem-solving process that facilitates the design and implementation of a strategy for continuous improvement. View Details
Keywords: Business Processes; Performance Improvement; Problems and Challenges; Strategy
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Childress, Stacey, and Geoff Marietta. "A Problem-Solving Approach to Designing and Implementing a Strategy to Improve Performance." Harvard Business School Publishing, 2008.
  • Web

Employment | Harvard Business School

University offerings can be found here. Compensation & Salary Grades Harvard offers competitive salaries that are designed to attract, retain, and reward the performance of talented employees. Frequently Asked Questions More Frequently... View Details
  • 02 Feb 2013
  • News

Finance as an Analytical Partner to the Business

  • 2013
  • Book

Business Analysis and Valuation: Using Financial Statements, Text and Cases

By: Krishna G. Palepu and Paul M. Healy
This book provides a framework for business analysis and has been used by business schools throughout the world. It provides a foundation for analysis using four key steps: 1) Strategy analysis: Identifying a firm's strategy and understanding sources of its competitive... View Details
Keywords: Governance; Debt Securities; Valuation; Performance Evaluation; Financial Statements; Credit; Business Ventures; Strategy; Financial Condition; Mergers and Acquisitions; Forecasting and Prediction
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Palepu, Krishna G., and Paul M. Healy. Business Analysis and Valuation: Using Financial Statements, Text and Cases. 5th ed. Cengage Learning, 2013.
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the View Details
Keywords: by Marco Iansiti & Roy Levien
  • 19 Mar 2007
  • Research & Ideas

Handicapping the Best Countries for Business

deficit that drives up interest rates. She cares if we have a huge current account deficit and import everything from elsewhere. Her own business might erode to the point of failure. Finally, the American cares because our economic View Details
Keywords: by Sean Silverthorne
  • Article

The Business Case for Curiosity

By: Francesca Gino
Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and... View Details
Keywords: Organizational Culture; Employees; Creativity; Cognition and Thinking; Learning; Decision Making; Performance Effectiveness
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Gino, Francesca. "The Business Case for Curiosity." Harvard Business Review 96, no. 5 (September–October 2018): 48–57.
  • Web

Podcast - Business & Environment

Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: Nabig Chaudhry, HBS MBA Class of 2024 Mitch Hirai, HBS MBA Class of 2024 Kamya Jagadish, HBS MBA/Harvard Kennedy School MPP Class of 2024 How... View Details
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