by Ginger Jin, Michael Luca - Publications - Faculty & Research

22 Apr 2015
Working Paper Summaries

Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure

Keywords: by Ginger Jin, Michael Luca & Daniel Martin

06 Jun 2018
Working Paper Summaries

Complex Disclosure

Keywords: by Ginger Zhe Jin, Michael Luca, and Daniel Martin

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend and keep personal information, well,... View Details

Keywords: by Michael Blanding

15 Dec 2020
Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

interpret that to mean that it’s safe.” Luca and Glaeser teamed with University of Maryland Professor Ginger Zhe Jin and Benjamin T. Leyden, an assistant professor at Cornell University. They detailed their... View Details

Keywords: by Danielle Kost; Food & Beverage

19 Oct 2015
Research & Ideas

Business Research that Makes for Smarter Public Policy

Ginger Jin, of the Maryland Center for Economics and Policy, is just one example. They invited regulatory officials from several leading federal agencies, including the Department of Agriculture (USDA),... View Details

Keywords: by Michael Blanding

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

information on sites such as Yelp, eBay, and TripAdvisor. The framework relies on an algorithm set up to tackle bias inherent in reviews by taking into account reviewers who vary in accuracy, stringency, and View Details

Keywords: by Kim Girard; Food & Beverage

21 Apr 2015
First Look

First Look: April 21

agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure By: View Details

Keywords: Carmen Nobel & Sean Silverthorne

June 29, 2022
Other Article

Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation

By: Michael Luca, Ginger Zhe Jin and Daniel Martin

Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details

Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry

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September 2018
Article

Aggregation of Consumer Ratings: An Application to Yelp.com

By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca

Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in... View Details

Keywords: User Generated Content; Crowdsourcing; Yelp; Social and Collaborative Networks; Information; Internet and the Web; Learning; Mathematical Methods; E-commerce

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June, 2021
Article

Learning from Deregulation: The Asymmetric Impact of Lockdown and Reopening on Risky Behavior During COVID-19

By: Edward L. Glaeser, Ginger Zhe Jin, Benjamin T. Leyden and Michael Luca

During the COVID-19 pandemic, states issued and then rescinded stay-at-home orders that restricted mobility. We develop a model of learning by deregulation, which predicts that lifting stay-at-home orders can signal that going out has become safer. Using restaurant... View Details

Keywords: COVID-19; Lockdown; Reopening; Impact; Coronavirus; Public Health Measures; Mobility; Health Pandemics; Governing Rules, Regulations, and Reforms; Consumer Behavior

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May 2022
Article

Complex Disclosure

By: Ginger Zhe Jin, Michael Luca and Daniel Martin

We present evidence that unnecessarily complex disclosure can result from strategic incentives to shroud information. In our lab experiment, senders are required to report their private information truthfully, but can choose how complex to make their reports. We find... View Details

Keywords: Disclosure; Experiments; Naiveté; Overconfidence; Corporate Disclosure; Policy; Information; Complexity; Strategy; Consumer Behavior

18 Nov 2014
First Look

First Look: November 18

subsequent growth into a diversified group. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2520237 Optimal Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger View Details

Keywords: Sean Silverthorne

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

members of their own gender/ethnic group. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53407 Complex Disclosure By: Jin, Ginger Zhe, Michael Luca,... View Details

Keywords: Dina Gerdeman

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Quantitative Marketing and Economics Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael View Details

Keywords: Sean Silverthorne

05 Jun 2018
First Look

New Research and Ideas, June 5, 2018

IPO underwriting exhibits seemingly collusive pricing despite its low level of market concentration. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53003 Complex Disclosure By: Jin, View Details

Keywords: Dina Gerdeman

04 Dec 2012
First Look

First Look: December 4

Ratings: An Application to Yelp.com Authors:Weijia Dai, Ginger Jin, Jungmin Lee, and Michael Luca Abstract Consumer review websites such as... View Details

Keywords: Carmen Nobel

06 Sep 2016
First Look

September 6, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51587 Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure By: Jin, Ginger Zhe, Michael... View Details

Keywords: Carmen Nobel

May 2021
Article

Is No News (Perceived as) Bad News? An Experimental Investigation of Information Disclosure

By: Ginger Zhe Jin, Michael Luca and Daniel Martin

This paper uses laboratory experiments to directly test a central prediction of disclosure theory: that strategic forces can lead those who possess private information to voluntarily provide it. In a simple sender-receiver game, we find that senders disclose favorable... View Details

Keywords: Communication Games; Disclosure; Unraveling; Experiments; Information; Product; Quality; Communication; Consumer Behavior