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Publications

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  • All HBS Web  (294)
    • News  (120)
    • Research  (78)
    • Events  (26)
    • Multimedia  (17)
  • Faculty Publications  (23)

Show Results For

  • All HBS Web  (294)
    • News  (120)
    • Research  (78)
    • Events  (26)
    • Multimedia  (17)
  • Faculty Publications  (23)
Page 1 of 294 Results →
  • March 2011
  • Article

Zoom In, Zoom Out

By: Rosabeth Moss Kanter
Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details
Keywords: Strategy; Cognition and Thinking; Perspective; Leadership; Opportunities; Decisions
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Kanter, Rosabeth Moss. "Zoom In, Zoom Out." Harvard Business Review 89, no. 3 (March 2011).
  • 01 Jun 2020
  • News

Effective Communication in the Age of Zoom

now we're learning more about a deeper level of talking and communicating, which is around connecting. And that's in the realm of something personal, where a leader signals that you matter to me, not just your work.” Dan Morrell: The COVID-19 pandemic and the resulting... View Details
Keywords: Zoom
  • 24 Mar 2020
  • News

“Don’t Zoom While Driving”

  • May 2021 (Revised June 2021)
  • Case

Zoom Video Communications vs. Microsoft Teams

By: Andy Wu
In June 2021, Zoom executives prepared for competition in the post-pandemic world. Zoom‘s breakthrough success in the previous year put the company in a position to set up many new opportunities going forward. At the same time, its success attracted competitors like... View Details
Keywords: Internet and the Web; Competition; Growth and Development Strategy
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Wu, Andy. "Zoom Video Communications vs. Microsoft Teams." Harvard Business School Case 721-483, May 2021. (Revised June 2021.)
  • 11 Mar 2020
  • News

Zooming into Remote Work: A Virtual Conversation

  • 23 Jun 2022
  • News

All Those Zoom Meetings May Boost Connection and Curb Loneliness

  • 02 Apr 2020
  • News

Zooming through the grad Schools

  • Video

Zoom Interview - Jana Kierstead

  • August 2020
  • Case

Zoom Video Communications: Eric Yuan's Leadership During COVID-19

By: Scott Duke Kominers, Christopher Stanton, Andy Wu and George Gonzalez
In the first half of 2020, worldwide lockdowns caused by the COVID-19 pandemic brought explosive growth to the Zoom Video Communications platform, as people replaced in-person work and social events with videoconferencing. Months into the pandemic, CEO Eric Yuan... View Details
Keywords: Transformation; Communication Technology; Customer Value and Value Chain; Values and Beliefs; Technological Innovation; Leadership; Crisis Management; Organizational Culture; Working Conditions; Strategy; Information Technology; Applications and Software; Technology Adoption; Health Pandemics; Technology Industry; United States; California
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Kominers, Scott Duke, Christopher Stanton, Andy Wu, and George Gonzalez. "Zoom Video Communications: Eric Yuan's Leadership During COVID-19." Harvard Business School Case 821-014, August 2020.
  • 05 Sep 2020
  • News

Piercing the Fog of Zoom

  • Video

Zoom Interview - Jana Kierstead

  • 12 Jun 2020
  • News

Zoom Apologizes For Blocking Accounts Of U.S.-Based Chinese Activists

  • 16 Mar 2023
  • Research & Ideas

Why Business Travel Still Matters in a Zoom World

nonstop flights—matters most when collaborators are in different time zones or overcoming cultural distance. “It seems that, if the two locations are in the same time zone and are culturally similar, then Zoom is good enough. It’s fine to... View Details
Keywords: by Kara Baskin; Air Transportation
  • January 2021
  • Teaching Note

Zoom Video Communications: Eric Yuan’s Leadership During COVID-19

By: Scott Duke Kominers, Christopher Stanton, Andy Wu and Olivia Hull
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Kominers, Scott Duke, Christopher Stanton, Andy Wu, and Olivia Hull. "Zoom Video Communications: Eric Yuan’s Leadership During COVID-19." Harvard Business School Teaching Note 821-018, January 2021.
  • January 2016
  • Article

Zooming In: A Practical Manual for Identifying Geographic Clusters

By: Juan Alcacer and Minyuan Zhao
This paper takes a close look at the reasons, procedures, and results of cluster identification methods. Despite being a popular research topic in strategy, economics, and sociology, geographic clusters are often studied with little consideration given to the... View Details
Keywords: Mathematical Methods
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Alcacer, Juan, and Minyuan Zhao. "Zooming In: A Practical Manual for Identifying Geographic Clusters." Strategic Management Journal 37, no. 1 (January 2016): 10–21.
  • 20 Dec 2013
  • Working Paper Summaries

Zooming In: A Practical Manual for Identifying Geographic Clusters

Keywords: by Juan Alcácer & Minyuan Zhao
  • 04 May 2023
  • Blog Post

Why Business Travel Still Matters in a Zoom World

nonstop flights—matters most when collaborators are in different time zones or overcoming cultural distance. “It seems that, if the two locations are in the same time zone and are culturally similar, then Zoom is good enough. It’s fine to... View Details
Keywords: All Industries
  • July 14, 2022
  • Article

How to Build a Life: The Trouble with Zooming Forever

By: Arthur C. Brooks
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Brooks, Arthur C. "How to Build a Life: The Trouble with Zooming Forever." The Atlantic (July 14, 2022).
  • 26 Nov 2021
  • News

How to Build Stronger Relationships With Colleagues in the Zoom Era

  • 06 Dec 2020
  • News

Five Pricing Moves Companies Made in 2020, From Zoom to Peloton

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