Sense-making - Publications - Faculty & Research

April 2019
Article

Shooting the Messenger

By: Leslie John, Hayley Blunden and Heidi Liu

Eleven experiments provide evidence that people have a tendency to “shoot the messenger,” deeming innocent bearers of bad news unlikeable. In a preregistered lab experiment, participants rated messengers who delivered bad news from a random drawing as relatively... View Details

Keywords: Judgment; Communication; Sense-making; Attribution; Disclosure; Interpersonal Communication; Perception; Judgments; Motivation and Incentives

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01 Dec 2012
News

Alumni Book Briefs

military, legal, and humanitarian strategies. Brain Gain: Technology and the Quest for Digital Wisdom by Marc Prensky (MBA 1980) (Palgrave Macmillan) Both the human brain and technology have strengths: cognitive function for sense-making... View Details

Keywords: Broadcasting (except Internet); Information

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

organizational scholars, we were interested in organizations as social and cultural contexts that shape how men make sense of themselves—the stories they tell themselves as men about what it means to be male—and in the effect this View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

07 Apr 2003
Research & Ideas

How the U.S. Army Develops Leaders

interaction of an individual's readiness beforehand and sense-making afterwards that ultimately determines how much impact such events or programs will have on one's development. Unpacking the mysteries of how we can all "get... View Details

Keywords: by Martha Lagace

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

bearers of bad news as unlikeable stems in part from their desire to make sense of chance processes. Consistent with this account, receiving bad news activates the desire to sense-make (Study 3A), and in turn, activating this desire... View Details

Keywords: Dina Gerdeman

Publications