• 07 Sep 2021
• Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details

Keywords: by Kristen Senz; Insurance

• December 1991 (Revised February 1992)
• Case

Federated Department Stores, Inc.: Managing in a Hurricane

Describes Federated Department Stores following an important infusion of capital and before its subsequent Chapter 11 filing. The questions include how the company can be managed in a period of financial distress, whether it is possible or desirable to avoid Chapter... View Details

Keywords: Crisis Management; Insolvency and Bankruptcy; Retail Industry

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Fenster, Steven R. "Federated Department Stores, Inc.: Managing in a Hurricane." Harvard Business School Case 292-079, December 1991. (Revised February 1992.)

• Article

Aid in the Aftermath of Hurricane Katrina: Inferences of Secondary Emotions and Intergroup Helping

By: A.J.C. Cuddy, M. Rock and M. I. Norton

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Cuddy, A.J.C., M. Rock, and M. I. Norton. "Aid in the Aftermath of Hurricane Katrina: Inferences of Secondary Emotions and Intergroup Helping." Group Processes & Intergroup Relations 10, no. 1 (January 2007): 107–118.

• Research Summary

Climate Adaptation

By: John D. Macomber

It's clear that challenges like wildfires, river flooding, extreme heat, and storm surge are increasing. How will homeowners, businesses, instituations, goverments, and all of society decide what and whom to protect and what and whom to not protect? What is the timing?... View Details

Keywords: Climate Change; Climate Risk; Hurricanes; Fire Protection; Water Management; Insurance And Reinsurance

• 07 Jan 2019
• Research & Ideas

The Better Way to Forecast the Future

and how likely each outcome is, conveying richer information related to business decisions. Its use is on the rise, but businesses are still learning how best to leverage it. Examples of this technique are everywhere. When meteorologists track a View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

• 06 Nov 2012
• Op-Ed

Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities

The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details

Keywords: by John Macomber; Construction; Real Estate; Energy; Utilities

• March 2009
• Case

The Home Depot: Leadership in Crisis Management

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita, and Andrew. By providing 40,000 to 50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of... View Details

Keywords: Disruption; Customer Focus and Relationships; Leadership; Crisis Management; Logistics; Natural Disasters; Retail Industry

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Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "The Home Depot: Leadership in Crisis Management." Harvard Business School Case 309-055, March 2009.

• February 2016 (Revised February 2018)
• Case

Weathering the Storm at NYU Langone Medical Center

By: Robert S. Huckman, Raffaella Sadun and Michael Norris

In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of... View Details

Keywords: Health Care; Technology; Culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY)

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Huckman, Robert S., Raffaella Sadun, and Michael Norris. "Weathering the Storm at NYU Langone Medical Center." Harvard Business School Case 616-026, February 2016. (Revised February 2018.)

• 06 Sep 2005
• What Do You Think?

What are the Lessons of New Orleans?

Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene first, often with limited... View Details

Keywords: by James Heskett

• December 2007 (Revised October 2008)
• Case

The American National Red Cross (A)

By: Jay W. Lorsch, Eliot Sherman and David Chen

Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry

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Lorsch, Jay W., Eliot Sherman, and David Chen. "The American National Red Cross (A)." Harvard Business School Case 408-040, December 2007. (Revised October 2008.)

• March 2008 (Revised November 2009)
• Case

New Schools for New Orleans 2008

Founded in the wake of Hurricane Katrina as a catalyst for the transformation of the public education system in New Orleans, President Sarah Usdin and CEO Matt Candler must adapt their strategy to respond to a continuously shifting local context. By 2008, conditions on... View Details

Keywords: Transformation; Education; Social Entrepreneurship; Situation or Environment; Adaptation; Value Creation; Education Industry; New Orleans

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Childress, Stacey, Scott Benson, and Sarah Tudryn. "New Schools for New Orleans 2008." Harvard Business School Case 308-074, March 2008. (Revised November 2009.)

• August 2007 (Revised May 2008)
• Case

Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)

After Hurricane Katrina, the New Orleans Public School System is faced with rebuilding from the ground up. The challenge is enormous, as is the opportunity to remake the lowest-performing public school system in Louisiana and one of the lowest-performing in the nation.... View Details

Keywords: Change Management; Transformation; Entrepreneurship; Business and Community Relations; Business and Government Relations; Natural Disasters; Conflict and Resolution; Education Industry; New Orleans

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Childress, Stacey M. "Rebuilding the New Orleans Public Schools: Turning the Tide? (Abridged)." Harvard Business School Case 808-045, August 2007. (Revised May 2008.)

• 26 Aug 2014
• First Look

First Look: August 26

Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can derive substantial benefits from exchanging information and... View Details

Keywords: Sean Silverthorne

• June 2006 (Revised April 2007)
• Case

Nephila: Innovation in Catastrophe Risk Insurance

By: Kenneth A. Froot and Michael Heinrich

At the cross-section of capital markets and the catastrophe insurance space stands the hedge fund Nephila. Nephila must decide how best to take advantage of the newly presented market opportunities post hurricanes Katrina, Wilma, and Rita. Nephila has a plethora of... View Details

Keywords: Hedge Fund; Investment Management; Uncertainty; Risk and Uncertainty; Natural Disasters; Insurance; Capital Markets; Investment Funds; Financial Services Industry; Insurance Industry; Bermuda

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Froot, Kenneth A., and Michael Heinrich. "Nephila: Innovation in Catastrophe Risk Insurance." Harvard Business School Case 206-130, June 2006. (Revised April 2007.)

• April 2006 (Revised February 2007)
• Case

Rebuilding the New Orleans Public Schools: Turning the Tide?

After Hurricane Katrina, the New Orleans Public School System is faced with rebuilding from the ground up. The challenge is enormous, as is the opportunity to remake the lowest performing public school system in Louisiana and one of the lowest performing in the nation.... View Details

Keywords: Programs; Natural Disasters; Urban Development; Education; Infrastructure; Public Administration Industry; Education Industry; New Orleans

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Childress, Stacey M. "Rebuilding the New Orleans Public Schools: Turning the Tide?" Harvard Business School Case 806-136, April 2006. (Revised February 2007.)