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  • 2018
  • Working Paper

Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors

By: Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan and Alison Wood Brooks
Previous research has revealed that expressing gratitude motivates prosocial behavior in cooperative relationships. However, expressing gratitude in competitive interactions may operate differently. Across five studies, we demonstrate that individuals interacting with... View Details
Keywords: Gratitude; Forgiveness; Negotiations; Emotion; Emotions; Behavior; Negotiation; Ethics
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  • 18 Mar 2018
  • Working Paper Summaries

Thanks for Nothing: Expressing Gratitude Invites Exploitation by Competitors

Keywords: by Jeremy Yip, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks
  • 2015
  • Case

Advanced Leadership Pathways: Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing

By: Rosabeth M. Kanter and Daniel Lennox-Choate
In 2013, Howard Fischer (hedge fund founder) and Eric Jacobsen (serial entrepreneur and private equity investor) established Gratitude Railroad as a community of impact investors in nine different "tracks." Each track represented a different concept for using... View Details
Keywords: Impact Investing; Environmental And Social Sustainability; Social Change; Sustainable Business And Innovation; Investment; Social Issues; Environmental Sustainability; Venture Capital; Business Startups; Entrepreneurship; Leadership; United States
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  • 2016
  • Teaching Note

Advanced Leadership Pathways: Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Teaching note for case 316-047 View Details
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  • March 2016
  • Teaching Note

Advanced Leadership Pathways: Howard Fischer, Eric Jacobsen, and Gratitude Railroad's Impact Investing

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
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  • June 2010
  • Article

A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior

By: A. Grant and F. Gino
Keywords: Behavior; Society
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  • December 2022
  • Article

Kindness in Short Supply: Evidence for Inadequate Prosocial Input

By: Jennifer E. Abel, Preeti Vani, Nicole Abi-Esber, Hayley Blunden and Juliana Schroeder
In everyday life, people often have opportunities to improve others’ lives, whether offering well-intentioned advice or complimenting someone on a job well done. These are opportunities to provide “prosocial input” (information intended to benefit others), including... View Details
Keywords: Prosocial Input; Gratitude; Feedback; Advice; Behavior; Interpersonal Communication
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  • Article

Give What You Get: Capuchin Monkeys (Cebus Apella) and 4-Year-Old Children Pay Forward Positive and Negative Outcomes to Conspecifics.

By: Kristin L. Leimgruber, Adrian F. Ward, Jane Widness, Michael I. Norton, Kristina R. Olson, Kurt Gray and Laurie R. Santos
The breadth of human generosity is unparalleled in the natural world, and much research has explored the mechanisms underlying and motivating human prosocial behavior. Recent work has focused on the spread of prosocial behavior within groups through paying-it-forward,... View Details
Keywords: Prosociality; Reciprocity; Cooperation; Gratitude; Affect; Behavior
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  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Gratitude Invites Exploitation by Competitors By: Yip, Jeremy, Kelly Kiyeon Lee, Cindy Chan, and Alison Wood Brooks Abstract—Previous research has revealed that expressing gratitude motivates prosocial... View Details
Keywords: Sean Silverthorne
  • May 2024
  • Article

Relational Attributions for One’s Own Resilience Predict Compassion for Others

By: Rachel Ruttan, Ting Zhang, Sivahn Barli and Katherine DeCelles
Existing work on attribution theory distinguishes between external and internal attributions (i.e., “I overcame adversity due to luck” vs. “my own effort”). We introduce the construct of relational resilience attributions (i.e., “due to help from other people”) as a... View Details
Keywords: Personal Characteristics; Forecasting and Prediction; Attitudes; Behavior
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  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

“You don’t have to express gratitude only for things that help the company turn a profit. It could be as simple as saying ‘thank you’ for an email that allowed a project to go more smoothly,” she says. “If you can create a social... View Details
Keywords: by Dina Gerdeman
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

know you. And then I prayed about it. I had a conversation with somebody who I have a lot of confidence in. And we read Psalms 91 together. And then I sat down on my porch. And I did my-- I wrote in my gratitude journal. I've been keeping... View Details
Keywords: by HBS Staff
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

one. When he reached the number twenty-two, great relief passed over his face. They were all there! There was exuberance and deep gratification, maybe gratitude to him and other powers. Shackleton had achieved his objective. And then,... View Details
Keywords: by Martha Lagace
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

people in the area regained confidence that life was returning to normal. Niinami’s company also donated lunch to Soma City elementary school students for three days in April before the school could get lunch service going again. When he received an outpouring of View Details
Keywords: by Dina Gerdeman
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

academic community, with a feeling of emptiness, and of gratitude for all he did for us. Nancy F. Koehn Nancy F. Koehn, an authority on entrepreneurial history, is the James E. Robison Professor of Business Administration at Harvard... View Details
Keywords: by Sean Silverthorne
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

children at home―several times over two years. The interviews revealed sources of gratitude and resentment within households and helped us identify expectations underlying such emotions. Gratitude and... View Details
Keywords: by Rachel Layne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

things, such as people getting food and medicine to the elderly neighbors they’ve never met before,” Norton says. “When you give generously to others, it makes you happier than when you focus only on yourself.” "Don't romanticize what life was before the coronavirus."... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

pro-health attitudes. Show gratitude and facilitate social time to boost morale Whillans: Recent studies have found links between employee happiness and organizational outcomes, such as productivity, absenteeism, and motivation. However,... View Details
Keywords: by Dina Gerdeman

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