Publications

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12 Sep 2023
News

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

July 2024
Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan

Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details

Web

Faculty & Advisors - MBA

MS/MBA Biotechnology: Life Sciences Faculty & Advisors Faculty Amitabh Chandra, Ph.D. MS/MBA Program Faculty Co-Chair for MBA Henry and Allison McCance Professor of Business Administration at HBS, Ethel Zimmerman Winer Professor of Public... View Details

October 1996 (Revised November 2000)
Case

State Street Global Advisors

By: Richard F. Meyer

Keywords: Financial Services Industry

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Web

Rock Entrepreneurship Advisor Program - Entrepreneurship

Rock Entrepreneurship Advisor Program The Rock Entrepreneurship Advisor Program (REAP) is a virtual program designed specifically for HBS alumni. These Advisors are a highly... View Details

January 2012 (Revised March 2012)
Case

Dimensional Fund Advisors (DFA)'s Entry into the Retirement Market

By: Lauren Cohen and Christopher Malloy

This case examines Dimensional Fund Advisors (DFA)'s decision to enter the retirement market with their new "Dimensional Managed DC" product, a complete retirement solution that aimed to provide investors with what they really wanted: the same standard of living in... View Details

Keywords: Retirement; Asset Management

Web

Faculty & Advisors - MBA

MS/MBA: Engineering Sciences Faculty & Advisors Faculty Robert D. Howe Abbott and James Lawrence Professor of Engineering at SEAS; Faculty Co-Chair of the Harvard MS/MBA Program; Director, Harvard Biorobotics Lab; cofounder, RightHand... View Details

May 2024 (Revised September 2024)
Case

Hakluyt: From Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

Research Summary

Overview

By: Mark L. Egan

When considering how households make investment decisions, Professor Egan became intrigued by the question, “What makes a bank ‘special’ when compared to other lending institutions?” Focusing on empirical industrial organization with applications to finance and... View Details

Teaching Interest

Overview

By: V.G. Narayanan

I teach accounting to MBA students, executives, and Harvard Extension School students. I teach topics from both financial and managerial accounting. I also personal financial planning to MBA students, and train professors on teaching by the case method. View Details

Keywords: Financial Accounting; Management Accounting; Financial Advisors; Case Method Teaching; India

2020
Working Paper

Arbitration with Uninformed Consumers

By: Mark Egan, Gregor Matvos and Amit Seru

This paper studies the impact of the arbitrator selection process on consumer outcomes by examining roughly 9,000 consumer arbitration cases in the securities industry. Securities disputes present a good laboratory: arbitration is mandatory for all disputes,... View Details

Keywords: Arbitration; Financial Advisers; Financial Advisors; Brokers; Consumer Finance; Financial Misconduct; Fraud; Personal Finance; Conflict and Resolution; Information; Fairness

SSRN

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October 2024
Supplement

Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

By: Joseph B. Fuller and Lena Duchene

This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details

January 2012 (Revised February 2013)
Teaching Note

Dimensional Fund Advisors (DFA)'s Entry into the Retirement Market (TN)

By: Lauren Cohen, Christopher Malloy and Timothy Gray

Keywords: Retirement; Investment Funds; Financial Services Industry

April 2011 (Revised June 2014)
Case

Securities Lending After the Financial Crisis

By: Robert C. Pozen and Gayle Hameister

In April 2009, Wendy Jefferson had just returned to her office following a whirlwind day of meetings with her newest client, Star Advisor. Jefferson, a financial services consultant, was eager to dig into the information provided to her and her team about the Star... View Details

Keywords: Business Earnings; Debt Securities; Financing and Loans; Investment Funds; Governing Rules, Regulations, and Reforms; Information

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

School Working Knowledge. HBS Digital Media Producer Amelia Kunhardt produced the video interview. [Image: kuri2000 ] Related Reading The Startling Percentage of Financial Advisors with Misconduct Records A... View Details

Keywords: by Danielle Kost; Financial Services

June 2014 (Revised January 2017)
Case

Focus Financial Partners and the U.S. RIA Industry in 2014

By: Luis Viceira and Emily A. Chien

In the Spring of 2014, Rudy Adolf, CEO and founder of Focus Financial, and the two other co-founders of the firm are considering alternative growth strategies to solidify Focus Financial's position as a leading aggregator of independent wealth management firms in the... View Details

Keywords: Financial Management; Growth and Development Strategy; Business Model; Financial Services Industry